NetBackup™ Release Notes

Last Published:
Product(s): NetBackup & Alta Data Protection (10.4)
  1. About NetBackup 10.4
    1.  
      About the NetBackup 10.4 release
    2.  
      About NetBackup Late Breaking News
    3.  
      About NetBackup third-party legal notices
  2. New features, enhancements, and changes
    1.  
      About new enhancements and changes in NetBackup
    2. NetBackup 10.4 new features, changes, and enhancements
      1.  
        Changes in Veritas terminology
      2.  
        RESTful APIs included in NetBackup 10.4
      3.  
        Client-side deduplication control from policies in NetBackup web UI
      4.  
        Changes to the dashboard in the NetBackup web UI
      5.  
        Malware scan improvements
      6.  
        Enhancement in multifactor authentication
      7.  
        Enhancements in anomaly detection
      8.  
        Enhancements in multi-person authorization
      9.  
        NetBackup support for OCSF-formatted audit events
      10.  
        End-of-support-life (EOSL) for NetBackup Replication Director, replaced with NetBackup Snapshot Manager (NBSM)
      11.  
        NetBackup 10.4 support additions and changes
      12.  
        Deprecating support for Red Hat Enterprise Linux 7
      13.  
        Support for CIS Level 2 v2 benchmark for Red Hat Enterprise Linux 8 machines
      14.  
        Several shutdown commands to be deprecated in a future release
      15.  
        Windows compiler and security requirements for NetBackup 10.4 and later installation and upgrade
      16.  
        Script for setting up image sharing with cloud recovery servers to be deprecated
      17.  
        AMI is used to create virtual machine in the AWS cloud environment
      18.  
        Upgraded containerized services
      19.  
        Oracle Cloud Infrastructure support for cloud workloads
      20.  
        Support for VMware vSAN Express Storage Architecture (ESA)
      21.  
        Browse ability for vApps with VMware policy in NetBackup web UI
      22.  
        New features for NetBackup for VMware in the NetBackup web UI
      23.  
        Support for XFS-formatted volumes and LVM2 Thin Pool Volumes
      24.  
        New features and changes for NetBackup for Microsoft SQL Server
      25.  
        New features and changes for NetBackup for Oracle
      26.  
        Support for Kubernetes workload type for malware scanning
      27.  
        Patching mechanism for primary and media servers
      28.  
        New features for Dynamic NAS (D-NAS)
  3. Operational notes
    1.  
      About NetBackup 10.4 operational notes
    2. NetBackup installation and upgrade operational notes
      1.  
        If NetBackup 10.4 upgrade fails on Windows, revert to previous log folder structure
      2.  
        Native installation requirements
      3.  
        NetBackup servers must use a host name that is compliant with RFC 1123 and RFC 952
      4.  
        About support for HP-UX Itanium vPars SRP containers
    3. NetBackup administration and general operational notes
      1.  
        Updates to database commands
      2.  
        For some workload environments, reduce the size of the job database before upgrade
      3.  
        Policies using Replication Director fail with error code 4224
      4.  
        Failed to get response from NetBackup malware utility
    4. NetBackup administration interface operational notes
      1.  
        Delay in NetBackup web UI when adding or removing columns in Catalog area
      2.  
        Intermittent issues with X forwarding of NetBackup Administration Console
      3.  
        NetBackup Administration Console fails in Simplified Chinese UTF-8 locale on Solaris SPARC 64-bit systems with Solaris 10 Update 2 or later
    5. NetBackup Bare Metal Restore operational notes
      1.  
        After PIT restore, "The host ID does not exist" error appears
      2.  
        NetBackup services may not start automatically after BMR restore on a Linux client
    6. NetBackup Cloud Object Store Workload operational notes
      1.  
        Auto Image Replication (AIR) from NetBackup version 10.4 requires NetBackup 10.2 or later
      2.  
        For Azure, backups fail when an older policy is updated with a new backup host
      3.  
        Replicated backups cannot be restored to older NetBackup versions
      4.  
        Changing the authentication method of existing Cloud object store accounts on Ceph may fail
      5.  
        Red Hat Ceph does not support the Assume role credential type
    7. NetBackup Snapshot Manager (formerly NetBackup CloudPoint)
      1.  
        Indexing not supported on instances created from AWS Marketplaces AMIs
      2.  
        Verifying the storage array certificate
    8. NetBackup database and application agent operational notes
      1. NetBackup for Microsoft SQL Server operational notes
        1.  
          VMware backups that use T-SQL snapshots fail with error code 114
        2.  
          SQL Server filegroup backups not supported on non-readable secondary
    9. NetBackup NAS operational notes
      1.  
        Parent directories in the path of a file may not be present in an NDMP incremental image
      2.  
        RD storage units are not listed as Replication targets
    10. NetBackup for OpenStack operational notes
      1.  
        NetBackup for OpenStack appliance re-initalization feature is removed from NetBackup for OpenStack 10.4
      2.  
        Excluding volumes from the backup is not supported in NetBackup for OpenStack 10.4
      3.  
        NetBackup for OpenStack 10.4 imports only policies from the older versions
      4.  
        NetBackup for OpenStack Datamover API (NBOSDMAPI) service times out in the haproxy connection
      5.  
        Instance volumes in the incremental backups cannot be mounted
      6.  
        Success message appears along with the error message when you delete the protection that has recovery points
      7.  
        Restored VMs have blank metadata config_drive attached
      8.  
        No operation is permitted in insecure way for SSL-enabled Keystone URL
      9.  
        If the OpenStack project is deleted, importing policy does not work in NetBackup for OpenStack 10.4
    11. NetBackup internationalization and localization operational notes
      1.  
        Support for localized environments in database and application agents
      2.  
        Certain NetBackup user-defined strings must not contain non-US ASCII characters
  4. Appendix A. About SORT for NetBackup Users
    1.  
      About Veritas Services and Operations Readiness Tools
  5. Appendix B. NetBackup installation requirements
    1.  
      About NetBackup installation requirements
    2.  
      Required operating system patches and updates for NetBackup
    3.  
      NetBackup 10.4 binary sizes
  6. Appendix C. NetBackup compatibility requirements
    1.  
      About compatibility between NetBackup versions
    2.  
      About NetBackup compatibility lists and information
    3.  
      About NetBackup end-of-life notifications
  7. Appendix D. Other NetBackup documentation and related documents
    1.  
      About related NetBackup documents

Failed to get response from NetBackup malware utility

This issue is applicable for scan hosts with RHEL 8.x and NFS version 4.x.

When scanning large backups of 200 million or more files, the following error is displayed on the NetBackup web UI for a failed job:

Failed to get response from NetBackup malware utility.

While a scan is in progress on the scan host, NFS mount points are not accessible from the scan host. The scan job remains in progress and times out after two days. NFS exports on storage server are accessible.

Workaround:

Ensure that you use NFS version 3 for mounting IA mounts on scan host over NFS by setting the following configuration in the /etc/nfsmount.conf file on the scan host:

# grep Defaultvers /etc/nfsmount.conf Defaultvers=3