Enterprise Vault.cloud™ Legacy Import Guide

Unassigned Legacy account FAQ

Question: What is the Unassigned Legacy account?

Answer: The Unassigned Legacy account is a catch-all account that is automatically created for your organization. An email message is assigned to the Unassigned Legacy account if the message contains the domain for your organization but does not belong to an active user account. The Unassigned Legacy account ensures that all email messages that are sent to your domain are archived in Enterprise Vault.cloud.

Question: Do we need to request an Unassigned Legacy account?

Answer: No, the Unassigned Legacy account is automatically created for all customers.

Question: How can I disable the Unassigned Legacy account?

Answer: Veritas recommends that you do not disable the Unassigned Legacy account. The account ensures that all email messages that are sent to your domain are archived in Enterprise Vault.cloud.