NetBackup IT Analytics Exporter Installation and Configuration Guide

Last Published:
Product(s): NetBackup IT Analytics (11.3)

Resolve Process exporter issues

On Linux host
  1. Ensure the Process exporter service is running. The service available at itanalytics_process_exporter.service.

    • Check the service status using systemctl status itanalytics_process_exporter.service on the terminal.

    • If the service has stopped, start it using systemctl start itanalytics_process_exporter.service.

  2. Verify whether the exporter is exposing the metrics on 9256 port and path /metrics, using the curl http://127.0.0.1:9256/metrics command.

    If you get an output, then the exporter is working well. If not, restart the service and check again.

  3. Check for detailed logs at <INSTALLATION_PATH>/itanalytics/logs/process_exporter.log.