Veritas Advanced Supervision Reviewer's Guide

Last Published:
Product(s): Enterprise Vault (14.1, 14.0)

About reviewing with Advanced Supervision

Reviewers can review the results of random sampling and searches to assess each item for compliance as needed. The status of reviewed items can be set to Reviewed Irrelevant or Reviewed Relevant, or to any other available review marks, or can be escalated or appraised as needed. Comments can be added as applicable. Items can be reviewed more than once, and other reviewers can add more comments and change the previously assigned review status.

Veritas Advanced Supervision has several predefined reviewing roles, such as escalation reviewer, exception reviewer, and so on. These roles have the following characteristics:

  • All roles except the passive reviewer role permit a user to assign the pending, question, escalation, and appraisal status to items.

  • Passive reviewers can view items and review history, but they cannot assign or change review status. However, passive reviewers can assign appraisal status to the items that other users have reviewed.

  • Exception reviewers can view the items of their assigned exception employees only.

  • Escalation reviewers can receive items that other reviewers in the department have escalated to a higher authority for further review.

All the exception reviewers and escalation reviewers assigned to the departments can assess the review status and comments that reviewers have applied and add appraisal status and comments.

While reviewing you can capture text from the content or from the attachments to support why this item is relevant or irrelevant. The machine learning algorithm stores this text from the item content for certain period (approx. 180 days). However, the metadata of such items is stored for short period (approx. 90 days).

Based on the data captured in the learning algorithm, Advanced Supervision categorizes the items for review and provide the relevance score for every categorized item.

A Relevance Score is an integer value between 0 to 100 assigned to all review items. It indicates the degree of relevance for review. The lower relevancy score indicates that the item is quite irrelevant, whereas the higher score means the item is more relevant for review. This functionality helps reviewers immediately prioritize items for review and focus more on the relevant items first.

The Relevance Score column is displayed in the list pane by default. However, the score (value) is calculated and displayed only if the intelligent review service is enabled for the selected departments. For the departments that are not enabled for the intelligent review service, the application displays the column, but the values remain blank.