Veritas Advanced Supervision Reviewer's Guide

The role a user is assigned determines the features they can access. By using Veritas Advanced Supervision-

• Administrators can configure, manage and control the application workflow.

• Reviewers can monitor, review, keep the review pending, question, escalate, appraise, and comment on the items that they review manually or with the help of hotwords.

• A system for defining the employees that are to be monitored and grouping them in an organizational structure that reflects the departments within the company. The messages of selected exception employees can be kept separate and reviewed by specially assigned reviewers.

• The facility to capture a random sample of the items that have been sent to the Enterprise Vault archive of a journal mailbox.

  Two types of random sampling are available:

  • Guaranteed sampling. The default sampling mode, where all items for every monitored employee are captured throughout the day. Then, after midnight, it picks a random sample from each employee's items and adds them to the review set. If you choose guaranteed sampling, you cannot cap the number of items that Veritas Advanced Supervision adds to the review set.

• An application that lets administrators configure Veritas Advanced Supervision and designated reviewers read and mark the captured items.

• A secure SQL database that keeps information on all the monitored employees, captured items, and the review process that you have applied to the items.

• From Advanced Supervision 4.2 release, customers' sensitive data residing in temporary storage will also be encrypted for enhanced security.

• Map organization structure in the form of departments and nested departments.

• Add email addresses to an employee's properties in a department.

• Move departments to other departments along with the associated employees.

• Assign reviewers to departments.

• Configure monitoring policies at a granular level to set the scope of reviews.

• Maintain records that policies have been implemented and executed.

• Define criteria for immediate or scheduled searches.

• Assign the communication items of selected reviewers to exception reviewers.

• Uses Intelligent Review feature to quickly deliver focused items to intended reviewers.

• Apply an action status mark to more than one item or escalated item at a time.

• Choose your display preference for reading communication items.

• Read and assign review status to captured items.

• Comment on items.

• View the history of items.

• Print and download items.