NetBackup IT Analytics Installation and Upgrade Guide for Linux

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Linux)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Linux server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Portal and database prerequisites
    4. Step-4: Install Oracle database application binaries (Linux)
      1.  
        Create database and users in existing Oracle farm in a Split Architecture deployment
    5.  
      Step-5: Install the Portal application binaries (Linux)
    6.  
      Step-6: Start the Portal services (Linux)
    7.  
      Step-7: Log into the Portal
    8.  
      Step-8: Install a license
    9. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    10. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Linux
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrade a shared services environment
      2.  
        Run the upgrade utility installer (Linux)
      3.  
        Known issues
      4.  
        Run the upgrade utility
      5.  
        After the upgrade
      6.  
        Upgrade methods to incorporate enterprise objects
      7. Attribute merging during the Portal upgrade
        1.  
          Attribute Management During the Portal Upgrade
        2.  
          Example of a Merge of Attribute Values
        3.  
          Steps to Rename Duplicate Attributes
        4.  
          Best Practice for Attributes in Multi-Tenancy Environments
    5. Data Collector upgrades
      1.  
        Mandatory prerequisites
    6.  
      Troubleshoot - Manual Data Collector upgrades
    7.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Linux
    8.  
      Collector updates from the NetBackup IT Analytics Portal
  4. Upgrade and Migrate to a new server
    1. Upgrade and migrate to a new server
      1.  
        Install the latest release of NetBackup IT Analytics on the new server
      2.  
        Perform an export of the database on the existing server
      3.  
        Stop Portal and agent services on the new server
      4.  
        Drop and re-create the existing portal user on the new server
      5.  
        Import the database onto the new server
      6.  
        Start Portal and agent services on the new server
      7.  
        Download, install, and execute to upgrade the database schema
    2.  
      Testing
    3.  
      Update Data Collector binaries (if necessary)
  5. Appendix A. X Virtual Frame Buffer
    1.  
      Configure X Virtual Frame Buffer (Xvfb)
  6. Appendix B. Oracle patches for the database server
    1. Install Oracle 19c October 2025 patch
      1.  
        Pre-install setup
      2.  
        OPatch installation steps
      3.  
        Installing the Oracle patches
      4.  
        Validate the database and OJVM patches
      5.  
        Validating JDK version update

Before upgrading

  • License mechanism has been changed in NetBackup IT Analytics 10.6 to Veritas Standard Licensing method. To upgrade to version 10.6 or later, you must obtain a new license key with matching entitlement prior to the upgrade. Ensure the new license entitlements are equal or greater than the installed license for the upgrade to succeed. See NetBackup IT Analytics Licensing Guide for more information.

  • Ensure that you have a valid system backup. For additional information refer to the System Administrator Guide. Prior to executing the upgrade utility:

    • A cold backup of the Portal / Database server(s) file systems.

    • A backup of the file systems containing the Oracle database (typically /data01-06 on Linux) is only valid if it was taken while Oracle was completely shut down.

    • An export of the database.

  • If you have installed any patches on your present NetBackup IT Analytics version, check the Release Notes to verify that they are included in this release. If you are uncertain, check with the Veritas Support. In most cases, previously installed patches are included in this release.

  • Verify that the libXtst.so.6 libraries are installed.

  • In the Portal, verify that the Data Collectors are set for automatic updates. This setting triggers the automatic download of updated application logic to the Data Collectors in your enterprise. This download is required to ensure the Data Collectors are running with the latest compatible version. Refer to the vendor-specific Data Collector Installation Guide for additional information about Data Collectors.

    See Data Collector upgrades.

  • The Portal and Database components should be installed on the same server.

  • Identify the Java Version on the Data Collector Server and ensure that a 64-bit server is used for the Data Collector Server.

  • Portal upgrades automatically enable privileges for newly added reports and certain features/functions, for all Administrators. This does not impact previously configured privileges. The Super User can manually revoke any Administrator privileges that have been automatically enabled.

  • Before upgrading to 10.6 or later for the first time, generate a new Veritas license with .slf extension having equal or more entitlement than the currently installed license. This license file will be required during the upgrade.

  • If upgrading to version 11.4 in a Shared Service environment, an additional database privilege should be provided using the following command.

    su - aptare

    sqlplus / as sysdba

    alter session set container = scdb; or IT Analytics database Service name if not 'scdb'

    GRANT EXECUTE ON DBMS_CRYPTO TO PORTAL;

    Note:

    Not providing the privilege on a limited access environment can cause upgrade failure.

  • While upgrading from v11.3 to a higher version, if the password of the Java Development Kit (JDK) truststore located at /usr/java/lib/security/cacerts was changed in the interim, you must update the new password in the portal.jdk.trustStore.password parameter.

    Go to Admin > System Configuration > Custom on the Portal and edit the portal.jdk.trustStore.password parameter to update its value.

  • Ensure a minimum of 5 GB of space is available.