Virtual Business Service-Availability User's Guide

Last Published:
Product(s): InfoScale & Storage Foundation (7.4.1)
Platform: AIX,Linux,Solaris,Windows
  1. Overview of Virtual Business Services
    1.  
      About Virtual Business Services
    2.  
      Features of Virtual Business Services
    3.  
      Sample virtual business service configuration
    4. Virtualization support in Virtual Business Services
      1. VMware virtualization support prerequisites for Veritas InfoScale Operations Manager Virtual Business Services
        1.  
          VMware virtualization support in VBS
    5.  
      About the Veritas InfoScale Operations Manager policy checks for Virtual Business Services
    6. Supported operating systems for Virtual Business Services
      1.  
        Internationalization (I18N) support
  2. Installing and configuring Virtual Business Services
    1.  
      About Virtual Business Services components
    2.  
      Virtual Business Services workflow
    3.  
      Support matrix for VBS
    4.  
      Prerequisites for Configuring VBS
    5.  
      Installing the Virtual Business Services package using Veritas InfoScale Operations Manager
    6. Configuring a virtual business service
      1.  
        Considerations for creating a virtual business service
      2. Creating virtual business services
        1.  
          Create Virtual Business Service panel options
      3. Editing virtual business services
        1.  
          Edit Virtual Business Service panel options
      4.  
        Deleting virtual business services
      5.  
        Virtual Business Services daemon
      6.  
        Communication among VBS daemons
      7.  
        Auto discovery of VBS Daemon on each cluster
      8.  
        Configuring auto discovery for each cluster in VBS
    7. Configuring dependencies for a virtual business service
      1.  
        Configure Virtual Business Service dependencies - Specify service group dependencies panel options
      2.  
        Link Service Groups panel options
      3.  
        Unlink Service Groups panel options
      4.  
        Specify Script Execution details panel options
      5.  
        Configure Virtual Business Service dependencies - Specify VMs start or stop panel options
    8. Managing Microsoft Failover Clustering from VBS
      1.  
        About installing VBS on Microsoft Failover Clustering nodes
      2.  
        Installing VBS on Microsoft Failover Clustering nodes
      3.  
        Upgrading VBS on the Microsoft Failover Clustering nodes
      4.  
        Uninstalling VBS from Microsoft Failover Clustering nodes
      5.  
        Viewing the ApplicationHA deployment report
    9.  
      Uninstalling the VRTSvbs package
    10.  
      Uninstalling VBS from Microsoft Failover Clusters
  3. Virtual Business Services operations
    1. Starting and stopping Virtual Business Services
      1. Starting a virtual business service
        1.  
          Virtualization workflow for virtual business service start operation
      2. Starting a virtual business service from the command line
        1.  
          Start Virtual Business Service panel options
      3. Stopping a virtual business service
        1.  
          Virtualization workflow for virtual business service stop operation
        2.  
          Stop Virtual Business Service panel options
      4.  
        Stopping a virtual business service from the command line
      5.  
        About propagation behavior for start and stop operations
    2.  
      Viewing the information on a Virtual Business Service
    3.  
      Viewing Virtual Business Services in the data center
    4.  
      Viewing the service groups associated with Virtual Business Services
    5.  
      Viewing the clusters associated with virtual business services
    6.  
      Viewing the virtual business services status from the command line
    7.  
      Viewing the information on a virtual business service in the Server perspective
    8.  
      Viewing the dependency associated with Virtual Business Services in the Server perspective
    9.  
      Viewing the dependency associated with Virtual Business Services
    10.  
      Viewing the properties of a virtual business service
    11.  
      Viewing application recovery point and startup time of a VBS
    12. Tracking VBS operations
      1. Tracking information about tasks performed on a VBS
        1.  
          Task states
      2.  
        Tracking information about tier-level sub-tasks performed as a part of a VBS task
      3.  
        Tracking step-by-step progress of a VBS task
    13. Logs of a virtual business service
      1.  
        Logs of a Virtual Business Service panel options
    14.  
      Fault management for a virtual business service
  4. Virtual Business Services security
    1. About the Virtual Business Services security model
      1.  
        Virtual Business Services security model example
      2.  
        Security mechanism for cluster C1
      3.  
        Security mechanism for cluster C2
      4.  
        Security mechanism for cluster C3
      5.  
        Authentication for start and stop operations
  5. Fault management in Virtual Business Services
    1. Fault management overview
      1.  
        VCS dependencies in Virtual Business Services
      2.  
        Parallel and failover service groups
      3.  
        Shared service groups
      4.  
        Types of faults handled
      5.  
        Fault management considerations in ApplicationHA environments
      6.  
        Fault propagation for virtual machines
      7. Custom script execution
        1.  
          Limitations of custom script execution for soft dependencies
        2.  
          Configuring custom script execution for soft dependencies
  6. Disaster recovery in Virtual Business Services
    1.  
      About disaster recovery for Virtual Business Services
    2.  
      Prerequisites
    3.  
      Sample disaster recovery configuration
    4.  
      Disaster recovery alerts
    5.  
      Disaster recovery limitations
    6.  
      About the disaster recovery plan
    7.  
      Bringing up Virtual Business Services at the DR site
    8.  
      Performing planned migration of virtual business services
    9.  
      Concurrency violation
    10.  
      Reconfiguring an ApplicationHA node
  7. Upgrading Virtual Business Services
    1.  
      Prerequisites for upgrading to VBS version 7.3
    2.  
      Upgrading the VRTSvbs package using Veritas InfoScale Operations Manager
    3.  
      Considerations for renaming a cluster
  8. Appendix A. Command reference
    1.  
      Virtual Business Services commands
  9. Appendix B. Troubleshooting and recovery
    1. Troubleshooting Virtual Business Services
      1.  
        Command line cannot connect to the VBS daemon
      2.  
        Virtual business service state is unknown
      3.  
        Disaster recovery of a virtual business service fails
    2.  
      Virtual Business Services log files
  10. Appendix C. Known issues and limitations
    1. Known issues and limitations
      1.  
        Complete cluster fault is not handled
      2.  
        Fault propagation for shared service groups
      3.  
        Veritas InfoScale Operations Manager displays stale status for a virtual business service
      4.  
        Propagation of multiple child fault or recovery events may be missed if fault action on parent service group is in progress (2745323)
      5.  
        ClusterService group having vbsapp resource does not link vbsapp to newly created gcoip (2713002)
      6.  
        CLI command returns incorrect state of the virtual machine in VBS (2789621)
      7.  
        VBS dependencies get deleted during the upgrade of ApplicationHA or SFWHA configured in a VBS [2832599]
      8.  
        VBS start operation may fail from Veritas InfoScale Operations Manager when VM start/stop is enabled [2848118]
      9.  
        Clusters running on SFWHA 5.1SP1 or 5.1SP2 configured with virtual IP addresses cannot migrate to VIP-less communication (2845412)
      10.  
        Pop up showing error message during VBS uninstallation on Windows 2008 remains hidden behind other windows (2872716)
      11.  
        Events generated for VBSD lack correct description (2833160)
      12.  
        DR fails to start in VBS 7.3 or lower for VBS formed of global service groups [3240419]
      13.  
        Installation or upgrade of VRTSsfmh or VRTSvbs package from Veritas InfoScale Operations Manager may fail if publisher is set (3306997)
      14.  
        Operation performed on service groups with disabled resources remains stuck or fails by timing out [3280718, 3288725]
      15.  
        Recover and takeover messages are not displayed during DR of a VBS with a global service group [3315435]

Fault management for a virtual business service

The fault management feature provides fault handling capability in a multi-tier application environment. In a virtual business service, one of the three types of dependencies can exist among the parent and its child service groups. The dependencies are soft, firm, and restart. They determine a tier's configurable reaction to a lower tier event, and control fault propagation.

For example, the virtual business service notifies the middle tier about the fault and recovery that has occurred at the database tier. The reaction of the middle tier to the events at the lower tier can be configured. The middle tier can choose to restart to update its state to reflect the failover at the database tier, or it can choose to ignore the event.

Starting with Veritas InfoScale Operations Manager 6.0, fault management is enabled by default for all configured virtual business services. If you are upgrading VCS or performing other maintenance activities on individual tiers that involve stopping the VCS high availability daemon, you must disable the fault management for the VBS involving this tier in order to prevent triggering any fault or recovery policy actions.

Note:

VBS daemon must be running on all tiers while a VBS fault propagation or operation is in progress. If VBS daemon faults or fails over during the fault propagation or the operation, the same may not complete.

Disabling fault management for a virtual business service

When you disable fault management for a virtual business service, you will no longer be able to use firm and restart type of dependencies. You will also not be able to operate the virtual business service.

Run the following command on the central server to disable fault management for a particular virtual business service:

# /opt/VRTSsfmh/bin/vbsadm -disable <VBS_NAME>
Re-enabling the fault management for a virtual business service

Run the following command on the Veritas InfoScale Operations Manager Management Server to enable fault management for a virtual business service

# /opt/VRTSsfmh/bin/vbsadm -enable <VBS_NAME>

More Information

Fault management for a virtual business service