Virtual Business Service-Availability User's Guide
- Overview of Virtual Business Services
- Virtualization support in Virtual Business Services
- Supported operating systems for Virtual Business Services
- Installing and configuring Virtual Business Services
- Configuring a virtual business service
- Creating virtual business services
- Editing virtual business services
- Configuring dependencies for a virtual business service
- Managing Microsoft Failover Clustering from VBS
- Virtual Business Services operations
- Starting and stopping Virtual Business Services
- Tracking VBS operations
- Logs of a virtual business service
- Virtual Business Services security
- Fault management in Virtual Business Services
- Disaster recovery in Virtual Business Services
- Upgrading Virtual Business Services
- Appendix A. Command reference
- Appendix B. Troubleshooting and recovery
- Appendix C. Known issues and limitations
- Known issues and limitations
- Known issues and limitations
Veritas InfoScale Operations Manager displays stale status for a virtual business service
This issue occurs with the virtual machines where ApplicationHA is configured to monitor applications. In ApplicationHA, if the Virtual Machine auto-recovery is configured, the virtual machine is restarted if the application being monitored fails to start after a configurable number of attempts. If the Virtual Machine auto-recovery is triggered, the last successful virtual machine snapshot is restored from the backup. It also restores the applications running on the virtual machine. However, Veritas InfoScale Operations Manager fails to discover the restored application status, and continues to display the application as faulted. [2573158]
Workaround: To display the current application status, refresh the Veritas InfoScale Operations Manager console.
The CLI command to refresh the Veritas InfoScale Operations Manager console is as follows:
Unix:
# /opt/VRTSsfmh/bin/mh_ctl.pl --rescan
Windows:
C:\Program Files\Veritas\VRTSsfmh\bin> "C:\Program Files\Veritas \VRTSsfmh\bin\perl.exe" "C:\Program Files\Veritas\VRTSsfmh\bin\ mh_ctl.pl" --rescan