Enterprise Vault™ Introduction and Planning

Last Published:
Product(s): Enterprise Vault (14.2)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introduction
    1. Overview of Enterprise Vault
      1. How archiving works
        1.  
          Introduction to PST files and NSF files
        2.  
          Benefits of archiving
      2.  
        How to access items in archives
      3.  
        About classification
      4.  
        About records management
      5.  
        About Compliance Accelerator and Discovery Accelerator
      6. About Enterprise Vault add-ons
        1.  
          Introduction to EnCase Ingest Connector
    2. How Enterprise Vault works
      1.  
        About single instance storage
      2. About Enterprise Vault indexing
        1.  
          About index volumes
        2.  
          About managing indexes and index volumes
      3.  
        About Index Server groups
      4.  
        About Enterprise Vault Administration Console
      5.  
        About Enterprise Vault sites, Directory, and Directory database
      6. About Enterprise Vault tasks
        1.  
          Introduction to provisioning and archiving tasks
        2.  
          Introduction to retrieval processes
        3.  
          Introduction to PST migration tasks
      7. About Enterprise Vault services
        1.  
          Introduction to the Directory Service
        2.  
          Introduction to the Storage service
        3.  
          Introduction to the Indexing Service
        4.  
          Introduction to the Shopping Service
        5.  
          Introduction to the Task Controller Service
        6.  
          Introduction to the Admin Service
        7. About the Archive Discovery Search Service
          1.  
            About the Archive Discovery Search Service components
      8. About the Enterprise Vault Outlook Add-In
        1.  
          Introduction to the Outlook Add-In
        2.  
          Introduction to offline users
      9.  
        About IMAP access to Enterprise Vault archives
      10.  
        About the Enterprise Vault Client for Mac OS X
      11.  
        About Microsoft Exchange forms
      12.  
        About the Office Mail App for OWA 2013 and later and Outlook 2013 and later
      13.  
        About Enterprise Vault extensions for Notes
      14. About Enterprise Vault Search
        1.  
          About Enterprise Vault Search Mobile edition
      15.  
        About Enterprise Vault monitoring and reporting
    3.  
      FIPS 140-2 compliance
  3. Enterprise Vault administration
    1.  
      About Enterprise Vault administration
    2.  
      Administration Console configuration of archiving
    3.  
      Administration accounts and roles
    4.  
      How to archive PST file contents
    5.  
      How to archive NSF file contents
    6.  
      How to export archived items
    7.  
      Welcome message and other notifications
    8. About reporting and monitoring in Enterprise Vault
      1.  
        Enterprise Vault Reporting
      2.  
        Report mode
      3.  
        Event and diagnostic logging
      4.  
        System status in the Administration Console
      5.  
        Enterprise Vault Operations Manager
      6.  
        Automatic monitoring of events and performance
      7.  
        Message queue monitoring
      8.  
        Enterprise Vault auditing
    9.  
      How to script management tasks
    10.  
      Checklist of day-to-day management tasks
    11.  
      Single Sign-On for Enterprise Vault Search
  4. Exchange Server archiving
    1. About Exchange Server archiving and user mailboxes
      1.  
        Exchange Provisioning tasks
      2.  
        Exchange Mailbox Archiving tasks
      3.  
        Exchange archiving targets
      4.  
        Exchange mailbox policies
      5.  
        Exchange desktop policies
      6.  
        Exchange archiving filters
    2. Exchange Server and journal mailbox archiving
      1.  
        Exchange Server and journal filtering
      2.  
        Compliance Accelerator and Exchange journaling
    3.  
      Types of items to archive with Exchange Server archiving
  5. Exchange Public Folder archiving
    1.  
      Exchange Public Folder tasks, Targets, and Policies
    2.  
      How an Exchange Public Folder task archives
    3.  
      User access to Exchange Public Folder archives
  6. File System Archiving
    1.  
      About File System Archiving
    2.  
      About File archiving policies
    3.  
      About shortcut files with File System Archiving
    4.  
      About setting up File System Archiving
    5.  
      File System Archiving in a clustered environment
    6.  
      The process of File System Archiving
    7.  
      How File System Archiving handles older versions of archived files
    8.  
      How File System Archiving synchronizes permissions
    9.  
      File System Archiving reports
    10.  
      How to restore files with File System Archiving
    11.  
      About FSAUtility
    12.  
      How to back up and scan shortcut files with File System Archiving
    13.  
      Pass-through recall for placeholder shortcuts with File System Archiving
    14.  
      Retention Folders and File System Archiving
    15.  
      FSA Reporting
  7. Archiving Microsoft SharePoint servers
    1.  
      About archiving Microsoft SharePoint servers
    2. How to configure SharePoint archiving
      1.  
        SharePoint archiving tasks
      2.  
        SharePoint archiving targets
      3.  
        SharePoint archiving reports
      4.  
        SharePoint archiving policies
      5.  
        How to access archived SharePoint documents
      6.  
        About Enterprise Vault shortcuts in SharePoint
  8. Domino mailbox archiving
    1.  
      About Domino mailbox archiving and Enterprise Vault
    2.  
      Domino provisioning groups
    3.  
      Domino mailbox archiving tasks
    4.  
      Domino mailbox archiving policies
    5.  
      Domino mailbox archiving retention folders
    6.  
      Domino mailbox archiving desktop policies
  9. Domino Journal archiving
    1.  
      About Domino Journal archiving
    2.  
      Domino Journal archiving policies
    3.  
      Domino journal archiving database considerations
    4.  
      How to set up Domino Journal Archiving
    5.  
      Support for clustered Domino Journal databases
  10. SMTP Archiving
    1.  
      About Enterprise Vault SMTP Archiving
    2.  
      SMTP Archiving components
    3.  
      Security and authentication
    4.  
      Scalability and disaster recovery
  11. Microsoft Teams Archiving
    1.  
      About Enterprise Vault Microsoft Teams Archiving
    2.  
      Microsoft Teams Archiving Overview
    3.  
      Microsoft Teams Archiving Components
  12. Skype for Business Archiving
    1.  
      About Skype for Business Archiving
    2.  
      About Skype for Business Archiving licensing
    3.  
      Skype for Business Archiving overview
    4.  
      Skype for Business Archiving components
  13. Enterprise Vault Accelerators
    1.  
      About the Enterprise Vault Accelerators
    2.  
      Differences between the Enterprise Vault Accelerators
    3. About Compliance Accelerator
      1.  
        Compliance Accelerator components
      2. The Compliance Accelerator client application
        1.  
          Department administration with Compliance Accelerator
        2.  
          Compliance Accelerator searches
        3.  
          Reviewing messages with Compliance Accelerator
        4.  
          Compliance Accelerator reporting
        5.  
          Exporting messages with Compliance Accelerator
      3.  
        Compliance Accelerator configuration data
    4. About Discovery Accelerator
      1.  
        The analytics facility in Discovery Accelerator
      2.  
        Discovery Accelerator components
      3. Discovery Accelerator client application
        1.  
          Case administration with Discovery Accelerator
        2.  
          Discovery Accelerator searches
        3.  
          Reviewing items with Discovery Accelerator
        4.  
          Producing and exporting items with Discovery Accelerator
      4.  
        Discovery Accelerator configuration data
  14. Building in resilience
    1. About Enterprise Vault and VCS
      1.  
        Supported VCS configurations and software
      2.  
        About Enterprise Vault and the VCS GenericService agent
      3.  
        Typical Enterprise Vault configuration in a VCS cluster
    2. About Enterprise Vault and Windows Server Failover Clustering
      1.  
        Supported Windows Server Failover Clustering configurations
      2.  
        Typical Enterprise Vault configuration in a Windows Server failover cluster
    3. About Enterprise Vault building blocks
      1.  
        Building blocks and high availability
  15. Planning component installation
    1.  
      About planning component installation
    2.  
      About valid computer names for Enterprise Vault servers
    3.  
      Prerequisites for Enterprise Vault components when planning installation
    4.  
      Factors to consider when planning deployment of Enterprise Vault components
    5.  
      Enterprise Vault Directory Service installation planning
    6. Where to set up the Enterprise Vault Services and Tasks
      1.  
        How to plan installing Exchange Mailbox Archiving Tasks
      2.  
        How to plan installing Exchange Journaling Tasks
      3.  
        How to plan installing Exchange Public Folder Tasks
      4.  
        How to plan installing Domino Journaling and Mailbox Archiving Tasks
      5.  
        How to plan installing the Move Archive task
      6.  
        How to plan installing the Storage Service
      7.  
        How to plan installing the Indexing Service
      8.  
        How to plan installing the Shopping Service
      9.  
        How to plan installing File System Archiving
      10.  
        How to plan installing SharePoint Archiving
      11.  
        How to plan installing SMTP Archiving
      12.  
        How to plan installing Accelerator Services
    7.  
      Enterprise Vault databases and planning their installation
    8.  
      Vault store groups and vault stores installation planning
    9.  
      Administration Console installation
    10. Installation planning for client components
      1.  
        Installation planning for Outlook Web App (OWA) and RPC over HTTP components
  16. Planning your archiving strategy
    1.  
      About archiving strategies
    2.  
      Where to define default settings for the Enterprise Vault Site
    3.  
      How to allow users flexibility
    4.  
      How to plan the types of items to archive
    5. How to define your archiving policy for user mailboxes
      1.  
        How to plan enabling mailboxes
      2.  
        How to plan controlling the appearance of the desktop
    6.  
      How to plan the archiving policy for journal mailboxes
    7. How to plan the archiving strategy for Exchange public folders
      1.  
        How to plan enabling public folders
    8.  
      How to plan an archiving strategy for FSA
    9.  
      How to plan a strategy for SharePoint archiving
    10. How to plan settings for retention categories
      1.  
        About retention plans
      2.  
        Viewing expiry report
    11.  
      How to plan the automatic deletion of archived items
    12.  
      How to plan PST migration
    13.  
      How to plan NSF migration
    14.  
      How to plan shared archives
    15. How to plan vault stores and partitions
      1.  
        How to plan handling safety copies
      2.  
        How to choose a location for safety copies
    16.  
      How to plan single instance storage
    17. About Enterprise Vault reports
      1.  
        Enterprise Vault Reporting feature

How Enterprise Vault works

This section introduces the Enterprise Vault components and gives an overview of the basic archiving and retrieval processes. Enterprise Vault is packaged as a number of components, which you can select at installation time.

The core Enterprise Vault components include the following:

  • The Enterprise Vault Server component comprising services and tasks for performing the main archiving, indexing, storing and restoring functions.

  • The Enterprise Vault Administration Console for configuring and managing services, tasks, indexes, and archives.

  • Active Server Page (ASP) web access components for enabling users to access items in archives.

The following additional components are provided for Exchange Server archiving:

  • Enterprise Vault Outlook Add-In for enabling users to access archived items from within their Outlook client.

  • Enterprise Vault Client for Mac OS X for enabling Outlook for Mac 2011 or 2016 users to access archived items.

  • Office Mail App for OWA 2013 and later, and Outlook 2013 and later, for enabling users with these clients to access archived items.

The following additional components are provided for Domino Server archiving:

  • Enterprise Vault extensions for Notes and DWA clients.

The following, additional components are provided for file system archiving, SharePoint archiving and SMTP message archiving:

  • The FSA Agent, which provides the FSA services on Windows file servers for the creation of placeholder shortcuts, and for FSA Reporting.

  • Microsoft SharePoint components for archiving and restoring documents on SharePoint servers. Optional Enterprise Vault web parts provide archive search features for SharePoint users.

  • SMTP archiving components for processing messages from third-party SMTP messaging servers

The following optional components provide enhanced management and reporting facilities:

  • Enterprise Vault Operations Manager is a web application that makes remote monitoring of the status of Enterprise Vault possible from any computer on which Internet Explorer is installed.

  • Enterprise Vault Reporting provides enterprise-level reporting, using Microsoft SQL Server Reporting Services.

Once installed and configured, the Enterprise Vault Server comprises a combination of Windows services and tasks, Microsoft SQL Server databases and Active Server Page (ASP) web access components. Services, tasks and archives are configured using the Enterprise Vault Administration Console, which is a snap-in to the Microsoft Management Console (MMC).

Figure: Illustration of an installed Enterprise Vault system shows the main components in an installed Enterprise Vault system. The target server in the diagram is a server from which items are to be archived. The illustration omits the components involved in single instance storage, which are described separately.

Figure: Illustration of an installed Enterprise Vault system

Illustration of an installed Enterprise Vault system

The Windows services and tasks perform background tasks such as scanning target servers for items to be archived, storing the items in archives, indexing item attributes and content and retrieving items from archives.

The Enterprise Vault Directory database and Vault Store database are SQL databases that hold Enterprise Vault configuration data and information about the archives.

The Enterprise Vault Monitoring database is a SQL database that holds monitoring data for use by the Enterprise Vault Operations Manager and Enterprise Vault Reporting components. A Monitoring agent on each Enterprise Vault server monitors the status of the Enterprise Vault services and archiving tasks, and the values of performance counters for vault stores, disk, memory, and processors. The agents collect data every few minutes and record it in the Enterprise Vault Monitoring database.

The first time that you configure a file server target for FSA Reporting, Enterprise Vault creates an FSA Reporting database (not shown in the figure). The FSA Reporting database holds the scan data that FSA Reporting gathers from the file server. When you configure another file server target for FSA Reporting, you can assign the file server to an existing FSA Reporting database, or create another database. Multiple FSA Reporting databases can provide scalability if you obtain FSA Reporting data for many file servers.

The Active Server Page web access components run on an IIS server and enable users to view, search and restore archived items using Enterprise Vault web client interfaces.

The physical organization of the components will depend on the requirements of your site. The various Enterprise Vault services and tasks can reside on one computer or be distributed over several computers. In a pilot system, for example, all the Enterprise Vault services, SQL server, IIS server and target server for archiving can, in most cases, reside on one computer.

The archives themselves can reside on your preferred storage system, for example, SAN, NAS, NTFS, WORM. You can also use certain storage devices that support the Enterprise Vault storage streamer API. Older archives can be moved off to more economic media for long-term storage. Enterprise Vault can migrate files from a vault store partition to a secondary storage location on the cloud such as Amazon Simple Storage Service, Microsoft Amazon Azure Blob Storage, and Google Cloud Storage.

The use of Hierarchical Storage Management (HSM) is also supported.

For details of supported software and storage devices, see the Enterprise Vault Compatibility Charts.

Enterprise Vault organizes the archives in entities called vault stores. Each vault store can hold many archives, as follows:

  • If a vault store is used for archiving from mailboxes, you can create archives as needed, and Enterprise Vault can create archives automatically when it enables mailboxes. This gives you control over where Enterprise Vault stores archived data.

  • If a vault store is created for archiving from public folders, Enterprise Vault automatically creates one archive for each public folder that it archives.

A single vault store can be divided into a number of partitions, which can be on different disks or media. As a vault store grows, you can add partitions to extend the space available.

If you use the Enterprise Vault classification feature, you can archive different items to different partitions, depending on how the classification feature has tagged the items. For example, if you have configured the classification engine to detect and tag items that contain personally identifiable information (PII), you can choose to archive these items to one partition. Other types of items, such as bids and business proposals, can be archived to a different partition. These classification-related partitions are called smart partitions. They are identical to standard vault store partitions except in the following ways:

  • Using the Vault Administration Console, you can associate a smart partition with one or more classification tags that you have defined in your chosen classification engine (Veritas Information Classifier or Microsoft File Classification Infrastructure). Only items to which the classification engine has assigned the chosen tags are archived to the smart partition.

  • Multiple smart partitions can be open for archiving at the same time. This is not true of standard vault store partitions, which are limited to one open partition for each vault store.

  • You can configure a standard vault store partition so that Enterprise Vault automatically rolls over to the next available partition when certain criteria are met. This rollover capability is not available for smart partitions.

On NTFS volumes, Enterprise Vault automatically uses NTFS file security. Although some elements of Enterprise Vault can be set up on FAT volumes (for example, the indexes) there will be no file security.