Veritas Alta™ eDiscovery User Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0), Veritas Alta Surveillance (1.0), Veritas Alta eDiscovery (1.0), Veritas Alta Capture (1.0)
  1. About Veritas Alta eDiscovery
    1.  
      Introducing Veritas Alta eDiscovery
    2.  
      Alta eDiscovery key features
    3.  
      About classification
    4.  
      Alta eDiscovery term definitions
  2. Getting started with Alta eDiscovery
    1.  
      What's new in this release
    2.  
      Signing in to Alta eDiscovery
    3.  
      Logging off from Alta eDiscovery
    4. About the Alta eDiscovery user interface
      1. About the left navigation pane
        1.  
          Investigations tab
        2.  
          eDiscovery tab
      2.  
        About the title bar options
      3.  
        About the search bar
      4.  
        About the bottom navigation bar
      5.  
        About the Details pane
    5.  
      Accessing your own archived emails
  3. Alta eDiscovery roles
    1.  
      About account roles and Alta eDiscovery
    2.  
      Account role
    3.  
      Reviewer role
    4.  
      Administrator role
    5. Assigning account roles
      1.  
        Assigning the Reviewer role to an account
      2.  
        Assigning the Administrator role to an account
  4. Managing investigations
    1.  
      About Investigations
    2. About Targeted Collections
      1.  
        Configuring Targeted Collection for Microsoft Teams
      2.  
        Configuring Targeted Collection for OneDrive for Business
      3.  
        Configuring Targeted Collection for Exchange Online
      4.  
        Configuring Targeted Collection for Enterprise Vault
      5.  
        Configuring Targeted Collection for data import
      6.  
        Creating collection sets from archived targeted collector
    3.  
      About Managed Accounts
    4. About Searches in investigation
      1.  
        Creating a new search
      2.  
        Saving searches as on-going and standard searches
      3. Updating on-going and standard searches
        1.  
          Updating on-going and standard searches from Mailbox
        2.  
          Updating an on-going or a standard search from Managed Accounts
      4.  
        Exporting a summary report of searched items
      5.  
        Deleting searches
    5. Working with searched emails
      1.  
        Applying tags and legal hold to emails
      2.  
        Applying labels to emails
      3.  
        Exporting searched emails
      4.  
        Exporting a search summary report for emails
      5.  
        Reassigning emails
      6.  
        Hiding and unhiding emails
      7.  
        Deleting emails permanently
    6. Working with searched collaboration messages
      1.  
        Searching collaboration messages during investigation
      2.  
        Applying tags and legal hold to collaboration messages
      3.  
        Applying labels to collaboration messages
      4.  
        Exporting collaboration messages
      5.  
        Exporting a search summary report for collaboration messages
    7. Working with searched files
      1.  
        Applying tags and legal hold to files
      2.  
        Applying labels to files
      3.  
        Exporting searched files
      4.  
        Exporting a search summary report for files
    8. Working with Advanced ECA searches
      1.  
        Creating an Advanced ECA search
      2.  
        Updating an Advanced ECA search
      3.  
        Filtering an Advanced ECA search
      4. Applying tags to the Advanced ECA search items
        1.  
          Applying tags to emails in Advanced ECA search
        2.  
          Applying tags to collaboration messages in Advanced ECA search
        3.  
          Applying tags to files in Advanced ECA search
      5. Applying labels to the Advanced ECA search items
        1.  
          Applying labels to emails in Advanced ECA search
        2.  
          Applying labels to collaboration messages in Advanced ECA search
        3.  
          Applying labels to files in Advanced ECA search
      6. Exporting the Advanced ECA search items
        1.  
          Exporting emails from Advanced ECA search
        2.  
          Exporting collaboration messages from Advanced ECA search
        3.  
          Exporting files from Advanced ECA search
      7. Exporting an Advanced ECA search summary report
        1.  
          Exporting a search summary report for emails
        2.  
          Exporting summary report for collaboration messages
        3.  
          Exporting summary report for files
      8.  
        Reassigning emails from the Advanced ECA search
      9.  
        Printing the selected Advanced ECA searched items
      10.  
        Deleting an Advanced ECA search
    9. About Mail Reassignment
      1.  
        Reassigning emails
      2.  
        Viewing email reassignment status
      3.  
        Canceling the email reassignment activity
      4.  
        Generating a Mail Reassignment status report
      5.  
        Viewing mail reassignment notifications and status reports
    10. About labels
      1.  
        Creating a label
    11. About legal holds
      1.  
        Viewing legally hold items
    12. About Tags
      1.  
        Updating tags
      2.  
        Removing items from tags
      3.  
        Deleting tags
  5. Managing cases
    1.  
      About cases
    2.  
      About case workflow summary: eDiscovery Administrator
    3.  
      Creating case review statuses
    4.  
      Creating cases
    5.  
      Viewing case details
    6.  
      Editing cases
    7. About searches in eDiscovery
      1.  
        Performing searches within cases
      2.  
        Saving searches in Review sets and Research sets
      3.  
        Modifying saved searches of cases
      4.  
        Applying a search-level legal hold
      5.  
        Assigning review sets to reviewers
      6.  
        Generating a search summary report
  6. Managing case documents
    1.  
      Understanding document sets in cases
    2.  
      Moving case documents to production sets
    3.  
      Creating archive sets during investigation
    4.  
      Creating archive sets during case management
  7. Managing redaction reasons
    1.  
      About redaction reasons
    2.  
      Adding redaction reasons
    3.  
      Editing redaction reasons
    4.  
      Deleting redaction reasons
  8. Managing reviews
    1.  
      About reviewing cases
    2. Reviewing emails
      1.  
        Accessing emails for review
      2.  
        Applying tags to emails
      3.  
        Exporting emails
      4.  
        Exporting a search summary report for emails
      5.  
        Adding notes to emails
      6.  
        Applying review status to emails
      7.  
        Viewing audit history of emails
      8.  
        Printing emails
      9.  
        Restoring emails
      10.  
        Forwarding emails
    3. Reviewing collaboration messages
      1.  
        Accessing collaboration messages for review
      2.  
        Applying tags to collaboration messages
      3.  
        Applying legal hold to collaboration messages
      4.  
        Applying and removing review status to collaboration message
      5.  
        Exporting collaboration messages
      6.  
        Exporting a search summary report for collaboration messages
      7.  
        Adding notes to collaborative messages
      8.  
        Viewing audit history of collaborative messages
    4. Reviewing files
      1.  
        Accessing files for review
      2.  
        Applying tags to Files
      3.  
        Applying or removing legal hold to files
      4.  
        Applying and removing review status to files
      5.  
        Exporting files
      6.  
        Exporting a search summary report for files
      7.  
        Adding notes to files
      8.  
        Viewing audit history of files
      9.  
        Downloading files
    5.  
      Annotating and redacting email and file content in native viewer
  9. Managing production sets
    1.  
      About Production Sets
    2.  
      Moving items to production sets
    3.  
      Removing items from a production set
    4.  
      Locking and unlocking production sets
    5.  
      Configuring production set export options
    6.  
      Exporting production sets
  10. Annotating and redacting content in native viewer
    1.  
      About annotations and redactions
    2.  
      Native viewer capabilities
    3.  
      Understanding the native viewer interface
    4.  
      Annotating email and file content
    5.  
      Redacting email and file content
    6.  
      Printing the annotated and redacted document
    7.  
      Downloading the annotated and redacted document
  11. Managing exports
    1.  
      About exports
    2.  
      Performing exports in Investigation and eDiscovery
    3.  
      Viewing export details of native documents
    4.  
      Viewing export details of production sets
    5.  
      Resubmitting failed export items
    6.  
      Option to maintain folder structure in the export
    7.  
      Canceling Export Batch
    8.  
      Email export FAQ
  12. Collaborative reports
    1.  
      About collaborative eDiscovery reporting
    2.  
      Report by email: Audit trail
    3.  
      Report by Case: Case History
    4.  
      Report by Case: Case Summary
    5.  
      Report by Archive: eDiscovery dashboard
  13. Alta eDiscovery alerts
    1.  
      Creating an alert
  14. Email Continuity
    1.  
      Managing Email Continuity
    2.  
      Viewing Continuity emails
  15. Methods for searching cases and accounts
    1.  
      Performing Advanced Search and Query Search
    2.  
      Search syntax for Advanced Search
    3.  
      About stop words and special characters
    4.  
      Phrase searches
    5. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    6.  
      Wildcard searches
    7.  
      Proximity searches
    8.  
      Double-byte character set searches
    9.  
      About enhanced searches in Japanese
    10.  
      Searchable attachment types
    11.  
      Search examples and tips
  16. Methods for searching tables and reports
    1.  
      About Quick Search and Criteria Search
    2.  
      Searching tables, lists, and reports
  17. Alta eDiscovery Frequently Asked Questions
    1.  
      Frequently Asked Questions
  18. Best practices, limitations, and known issues
    1.  
      Best practices and limitations with Alta eDiscovery
    2.  
      Known issues with Alta eDiscovery
  19. Alta eDiscovery updates in previous releases
    1.  
      About the Alta eDiscovery updates in previous releases

Configuring production set export options

You can specify the production set export options in the tabbed area at any time before running the production set export. This section also explains how can you create and apply the templates for productions sets.

To configure the export options before exporting the production set

  1. On the eDiscovery tab, click Cases.
  2. Search for and select the case in which you want to configure a production set export options before exporting it.

    The selected Case_Name node appears below Cases.

  3. From the displayed case nodes, select Production Sets.

    A list of available production sets of this case are displayed.

  4. Select the production set for which you want to configure the export options before export.

    The application displays the following configuration options:

    • General

    • Numbering

    • Header/Footer

    • Imaging

    • Slip Sheet

  5. Under General, specify the following:

    Load from

    From the drop-down list, select a previously created export template format. If you select the previously created template, all the previously configured fields appear automatically.

    Name

    If you want to create a new setting, that can be later used as template, provide a name for the current setting. Till the time you do not create a template of this setting, this setting remains intact. When you open the production set, the application displays the lastly saved setting. If you save this setting as a template, this name is considered as a new template name, and this template name is listed under the Load from drop-down options.

    Description

    Provide a brief description for the current setting.

    Production Type

    Select this option to produce all documents as image files.

  6. Under Numbering, specify the following values:

    The following example shows the specified format.

    The sample ITEM-0000012-001 shows the prefix ITEM-, numbering that includes 7 digits starting with the number 12, and a suffix of -001.

    Prefix

    The settings on this tab associate a production number with a corresponding document when the production is run. Specify the document numbering for the production. If required, include a delimiter at the end.

    Minimum number of digits

    Specify the minimum number of digits for numbering the documents. The number is padded with zeros, if needed to match the minimum.

    Starting number

    Specify the starting number for the numbered list of documents.

    Note:

    The product ensures that the same production number (combination of prefix and number) is not used multiple times on the same case. If the number you specify is below the minimum allowed number for that prefix, the next valid number is displayed.

    Suffix

    Specify a suffix for the numbered list with a delimiter, if required.

  7. Under Header/Footer, specify the following:

    Header

    Choose the information to present for the left, center, and right headers. Select from the following items:

    • None (no entry)

    • Bates Number

    • Author

    • Date produced

    • Document ID

    • Free Text

    • Filename

    • Page Number

    • Page X of Y

    Footer

    Choose the information to present for the left, center, and right headers. All the options are same as options in the header field.

    Watermark

    Type the word or words you want to appear as a watermark on the pages of the production.

  8. Under Imaging, specify the following:

    Slip sheet by Maximum Limits

    Items that exceed these maximum limits produce a slip sheet and are not imaged.

    • Page Count: Specify number of pages after which a slip sheet will be produced.

    • File Size: Specify maximum size of the file (in MB) after which a slip sheet will be produced.

  9. Under Slip Sheet, specify the following:

    Customizable Slip Sheet Text

    This option allows you to customize slip sheets with various fields which can assist in identifying exceptions. Each slip sheet will receive a bates number and the specified text will be printed in the center of the slip sheet (which is created for all items that are not imaged). The maximum length allowed for this field is 1,024 characters.

    • %DocID: Document ID.

    • %FileName: File name of the item

    • %FileExtension: File extension of the item

    • %BatesStart: Starting Bates number

    When produced, a slip sheet is a placeholder for any item not rendered for one of the reasons below.

    • Fully Redacted - Item was Redacted completely

    • Imaging Error - Unable to create image of item during production

    • Conversion Error - Image failed to convert to PDF

    • Native Placeholder - Bates stamped Native placeholder

    You can apply your customized slip sheet settings either by changing the text while creating the production folder, or at case level, by changing the values of the properties.

  10. Click Save, and do any of the following options as required.
    • If, under General, you have not selected the previously saved template in the Load from field, the application displays the following message:

      • Click Cancel to save the settings without creating a new template. The application saves and displays this setting whenever you access the production set. You can modify this setting whenever required, and save it as a template for further use.

      • Click Create New Template to save the current setting as a new template. This template name is then displayed under the Load from field.

    • If, under General, you have selected the previously saved template in the Load from field, the application displays the following message:

      • Click Override to update the selected template for the current settings

      • Click Create New Template to save the current setting as a new template. This template name is then displayed under the Load from field.