Veritas Alta™ eDiscovery User Guide
- About Veritas Alta eDiscovery
- Getting started with Alta eDiscovery
- Alta eDiscovery roles
- Managing investigations
- About Targeted Collections
- About Searches in investigation
- Working with searched emails
- Working with searched collaboration messages
- Working with searched files
- Working with Advanced ECA searches
- Applying tags to the Advanced ECA search items
- Applying labels to the Advanced ECA search items
- Exporting the Advanced ECA search items
- Exporting an Advanced ECA search summary report
- About Mail Reassignment
- About labels
- About legal holds
- About Tags
- Managing cases
- Managing case documents
- Managing redaction reasons
- Managing reviews
- Reviewing emails
- Reviewing collaboration messages
- Reviewing files
- Managing production sets
- Annotating and redacting content in native viewer
- Managing exports
- Collaborative reports
- Alta eDiscovery alerts
- Email Continuity
- Methods for searching cases and accounts
- Boolean operator searches
- Methods for searching tables and reports
- Alta eDiscovery Frequently Asked Questions
- Best practices, limitations, and known issues
- Alta eDiscovery updates in previous releases
Performing Advanced Search and Query Search
Alta eDiscovery provides the Advanced Search and the Query Search features to search the content within archived accounts and cases. Both the search features are available in the Investigations tab (where you can search your own account or the accounts that you manage) and the eDiscovery tab (where you perform searches of the custodian accounts within cases).
Advanced Search support the use of phrase search, Boolean operators, proximity search, and wildcard search. See Search syntax for Advanced Search.
To perform an advanced search
- Access the Advanced Search tab from the Investigation or the eDiscovery tab.
- Specify the following inputs:
Custodians
Select All to search archives of all of the custodians that are associated with the case.
Select Custom to search archives of the particular custodians.
The Manage button appears. Click Manage to open the Add/Remove Custodians.
Expand Selected Custodians to view the custodians selected for this search.
Expand Manage Custodians and select the custodians required for this search.
Click Update to add these selected custodians as a search input. These custodians are listed under the Selected Custodians section.
Custom Headers
Note:
The Custom Headers option does not appear if there is no entry for a custom header for a particular group or tenant in database. Custom header does not work independently. You need to use the filter criteria to search the required items.
Expand Custom Headers and set the header operator values.
Click + to add new search clauses.
Click - to remove search clauses that are not required.
In the first column, select the required header you want to search for. Based on the data type you have selected, the operator changes.
For example, if you have selected the receiver date in header, the operator values can be Between, Before inclusive and After inclusive. For a numeric or integer header value, the operator values can be Is equal to, Less than, and Greater than. If you have selected a string value in header, then the operator will be Contains.
In the second column, select the available operator.
In the third column, specify the text, phrase, or date that you want to search for.
Filters
Expand Filters and set the filter operator values. The operators are explained in a table below.
Select All to match all conditions you have provided.
Select Any to match any of the conditions you have provided.
Click + to add new search clauses, and complete a new row for each clause.
Click - to remove search clauses that are not required.
Searches are not case-sensitive. The search supports phrase search, Boolean operators, proximity search, and wildcard search.
The Filter operators are listed below:
Message
Entire Message
Contains / Doesn't Contain
Subject + Body
Contains / Doesn't Contain
Subject
Contains / Doesn't Contain
Body
Contains / Doesn't Contain
Inbound Message (AND)
Yes / No
Outbound Message (AND)
Yes / No
Is Hidden
Yes / No
IP Header
Contains / Doesn't Contain
Date Sent/Modified(AND)
Is Equal To
Select a date
Before
Select a date
After
Select a date
Within Range
Select a date range
Participants
All Senders and Recipients
Contains / Doesn't Contain
Senders Only
Contains / Doesn't Contain
Recipients Only
Contains / Doesn't Contain
To/Cc
Contains / Doesn't Contain
To
Contains / Doesn't Contain
Bcc
Contains / Doesn't Contain
Classification
Classified As
Contains / Doesn't Contain
Note:
This option is available if the Veritas Alta Classification service is enabled for your company.
Select a classification tag from the drop-down list. The list shows all the classification tags that have been applied to your company's messages in Veritas Alta Archiving.
To see a tooltip with a classification tag's description, select the classification tag from the drop-down list and then point to the classification tag.
Sentiment Score
Is Equal To / Below (Inc.) / Above (Inc.)
Attachment
Has Attachment
Yes / No
File/Attachment Name
Contains / Doesn't Contain
File Attachment Type
Contains / Doesn't Contain
- Click Search.
You can perform a new search and optionally save it, or you can view the results of a previously saved search.
In Advanced Search, the search text input functionality is updated. In previous releases, when users were providing multiple text input with space, the default logical operator "AND" was getting applied. From now onwards, the default logical operator "OR" is getting applied to get user records.
This operator change from "AND" to "OR" is applied to all kind of searches. If users have previously used spaces while providing the search text inputs, their saved records (saved searches/standard searches/Ongoing searches) will be impacted as the operator is changed from "AND" to "OR".
Based on the selected attributes, when you export the search report, the
and is generated as shown in the sample image below.
To perform query search
- Access the Query Search tab from the Investigation or the eDiscovery tab.
- Specify the following inputs:
Custodians
Select All to search archives of all of the custodians that are associated with the case.
Select Custom to search archives of the particular custodians.
The Manage button appears. Click Manage to open the Add/Remove Custodians.
Expand Selected Custodians to view the custodians selected for this search.
Expand Manage Custodians and select the custodians required for this search.
Click Update to add these selected custodians as a search input. These custodians are listed under the Selected Custodians section.
Query Search
Specify the search query by providing keywords.
- Click Search.
You can perform a new search and optionally save it, or you can view the results of a previously saved search.