Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide
- Folder Sync Overview
- Requirements for Folder Sync
- Steps to set up Folder Sync
- Preparing the Folder Sync service account
- Configuring sufficient concurrent MAPI sessions for Folder Sync
- Installing or upgrading Folder Sync
- Configuring Folder Sync
- Running and scheduling Folder Sync synchronizations
- Performing a "Run Now" Folder Sync synchronization
- Monitoring and managing Folder Sync
- Troubleshooting Folder Sync
Configuring the Item Synch task's message service settings
Before you can use Folder Sync you must configure the Item Synch task's message service settings. These settings include the geographical region of your Enterprise Vault.cloud data center, and the credentials of an Enterprise Vault.cloud Administration Console account. The account must have the System Administrator administration role in the Enterprise Vault.cloud Administration Console. If you do not have this information, obtain it from your Enterprise Vault.cloud administrator.
To configure the Folder Sync Item Synch task's message service settings
- Log on to the Folder Sync server using the Folder Sync service account credentials.
- Click Start > All Programs > ArchiveTools > ArchiveTools Management Console.
- In the left pane of the Management Console, expand the Archive Accelerator node.
- Select the Task List folder.
- In the Task List pane, right-click the Item Synch folder and select Properties.
- On the Item Synch Properties dialog, select the Message Service Settings for computer_name tab.
- Enter the required configuration information on the Message Service Settings page. See the following table for more information:
Mailbox Settings
Process Deleted Items folder. Select this option if you want to provide Folder Sync users with a Deleted Items folder in Personal.cloud:
If this check box is selected, any items that are moved to the Deleted Items Folder in Outlook appear in the Deleted Items Folder in Personal.cloud after synchronization.
If this check box is cleared, the Deleted Items Folder does not appear with the other synchronized folders in Personal.cloud. Items that are moved to the Deleted Items Folder in Outlook remain in the original mailbox folder in Personal.cloud after synchronization.
Deselect Disabled Mailboxes: Select this option if you want to prevent Folder Sync from synchronizing disabled mailboxes.
Note:
Do not use the Deselect Disabled Mailboxes setting in an Active Directory resource forest environment.
Hosted Archive Location
Server: In the drop-down list, select the geographical location of your Enterprise Vault data center.
Folder Sync then populates the Hosted Archive Location box with the appropriate value for the Enterprise Vault server location.
Note:
If your data center location is not listed or if you are unsure about what to select, contact a support representative.
Hosted Archive Authentication
Username: Type the user name for the Enterprise Vault.cloud Administration Console account, in the format
administrator@company.com
.Password: Type the password for the Enterprise Vault.cloud Administration Console account.
Use SSL
Use SSL: Select this option if you want to use a secure connection between the Folder Sync server and the Enterprise Vault.cloud archive server.
Profile Settings
Exchange 2013 profile: For Exchange Server 2013 servers, select the Exchange profile that the Folder Sync service account uses.
Exchange profile: For Exchange Servers other than Exchange 2013, select the Exchange profile that the Folder Sync service account uses.
Service Options
Auto Select New Targets: Select this option if you want scheduled Folder Sync synchronizations to target any new Exchange Server mailboxes that are added between the synchronizations. For every newly added mailbox, Folder Sync sets the Selected value to True in the mailbox database table.
Note:
If you select this option before Folder Sync has performed its first scheduled synchronization, Folder Sync also sets the Selected value to True for all existing Exchange mailboxes. Scheduled synchronizations target all the existing mailboxes in addition to any newly added ones.
If you select this option after Folder Sync has performed its first scheduled synchronization, Folder Sync does not change the Selected value for existing mailboxes. Only newly added mailboxes are targeted automatically.
Note:
Do not select the Auto Select New Targets option unless you have sufficient Folder Sync licenses for the provisioned Personal.cloud users in your Exchange environment.
Workers: Select the number of threads to use for concurrent mailbox synchronizations. The default value of 30 is the recommended value for most configurations.
Test Connection
Test Connection: When you have entered all of the configuration information, click Test Connection to test whether Folder Sync can make the connection to your Enterprise Vault.cloud company with the supplied details.
- When you have successfully tested the connection, click OK.
More Information