Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (Version Not Specified)
  1. Folder Sync Overview
    1.  
      About this guide
    2.  
      About Folder Sync 1.11
    3.  
      Revision history
    4.  
      Prerequisite knowledge
  2. Requirements for Folder Sync
    1.  
      About the Exchange Server versions that Folder Sync works with
    2.  
      Folder Sync application instances required
    3.  
      Folder Sync Microsoft SQL Server requirements
    4.  
      Requirements for the server on which Folder Sync is installed
  3. Steps to set up Folder Sync
    1.  
      Steps to set up Folder Sync
  4. Preparing the Folder Sync service account
    1.  
      Preparing the Folder Sync service account
    2.  
      Setting the permissions for the Folder Sync service account on Exchange 2003
    3.  
      Setting the permissions for the Folder Sync service account on Exchange 2007
    4.  
      Setting the permissions for the Folder Sync service account on Exchange 2010 and Exchange 2013
  5. Configuring sufficient concurrent MAPI sessions for Folder Sync
    1.  
      Configuring sufficient concurrent MAPI sessions for Folder Sync
    2.  
      About increasing the maximum number of allowed MAPI sessions on Exchange 2003 and 2007
    3.  
      Removing MAPI session throttling for Folder Sync on Exchange 2010
    4.  
      Removing MAPI session throttling for Folder Sync on Exchange 2013
  6. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading the Folder Sync application
    2.  
      Installing the Folder Sync application
    3.  
      Upgrading the Folder Sync application
  7. Configuring Folder Sync
    1.  
      Configuring the Folder Sync application
    2.  
      Configuring the initial setup of Folder Sync
    3.  
      Configuring the Item Synch task's message service settings
    4.  
      Restarting the Item Synch task
  8. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  9. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2.  
      Checking the Folder Sync synchronization status from the ArchiveTools Management Console
    3.  
      About the Folder Sync job list
    4.  
      Viewing the Folder Sync job list
    5.  
      About the Folder Sync Mailbox Report
    6.  
      Viewing the Folder Sync Mailbox Report
    7.  
      Disabling or enabling Folder Sync from the Administration Console
    8.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  10. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional timeouts of the Folder Sync service

About the Folder Sync job list

A Folder Sync folder synchronization event runs a separate synchronization job for each selected mailbox that it processes. The Job List node of the ArchiveTools Management Console presents a dynamic record of all the Folder Sync jobs that have run or that are currently executing, with details about each job.

Table: Folder Sync job list column descriptions describes the information that the Folder Sync job list table presents for each job.

Table: Folder Sync job list column descriptions

Column heading

Description

Job

The unique job number of this job.

Started

The date and time when the job started.

Stopped

The date and time when the job stopped.

Target

The display name of the mailbox that was the target of this job.

Sub Target

The folder that the job is processing, or last processed.

Processed

The number of messages and folders that were processed.

Erred

The number of errors that occurred during processing

Event

The most recent error message that is associated with this job.

Job Status

One of Completed, Erred, or Interrupted.

Last Update

The last occurrence of an update to any column in this job row.

Server

The name of the server that is running the Folder Sync application.

Job Source

The source of the job:

  • Manual: A run now synchronization

  • Schedule: A scheduled synchronization.

Task Name

For Folder Sync the task name is always Item Synch.

Job Type

Indicates whether Messages or Folders have been processed.

Report Only

Whether the job ran in Report Only mode.

Info

The number of folders and email messages that Folder Sync has sent to the web service for archiving.

Note:

This number does not indicate the number of folders or email messages that were archived at the time of the synchronization event.

Logfile

The name of the log file that is associated with the job.

See About the Folder Sync event log errors and log files.