Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide

To uninstall Folder Sync

1. Click Start > All Programs > ArchiveTools > ArchiveTools Management Console.
2. In the left pane of the management console, expand the Archive Accelerator node and click the Task List folder.
3. In the Task List window, right-click Item Sync and select Stop to end the task.
4. Wait for the status of the Item Synch task to change to Stopped. If necessary, click Refresh in the Actions pane to refresh the display.
5. Close the ArchiveTools Management Console.
6. Open the Windows Services MMC snap-in, and ensure that the ArchiveTools Folder Sync service has stopped running.
7. If you have made any changes to the Folder Sync .config files, copy the files to a backup folder. The .config files are located in the Folder Sync installation folder, typically C:\Program Files (x86)\ArchiveTools\ArchiveTools Folder Sync. These files are deleted when you remove the Folder Sync application in step 9.
8. Click Start > Control Panel > Programs > Programs and Features.
9. In Uninstall or change a program, right-click ArchiveTools Folder Sync and click Uninstall.

   Note:

   If Windows fails to completely remove ArchiveTools Folder Sync, see the following article on our Support website:

   http://www.veritas.com/docs/000023753

To install and configure the new version of Folder Sync

1. Download the compressed Folder Sync setup file from the following location on our Support website:

   http://www.veritas.com/docs/000023448

2. Extract the contents of the compressed setup file.
3. Run Archive Accelerator Synch Service Setup.msi.
4. The ArchiveTools Folder Sync setup wizard displays. Click Next to proceed with the installation of Folder Sync.
5. When you are prompted, specify the installation location for Folder Sync and then click Next to continue.

6. In the Enter Service Account and Password window, provide the logon credentials for the Folder Sync service account:

   • Enter the Folder Sync account user name in the format Domain\ServiceAccount

   • Enter the password for the Folder Sync service account, and then re-enter the password to confirm it.

7. Click Install to continue with the installation.
8. When the application installation has completed, click Start > All Programs > ArchiveTools > ArchiveTools Configuration.
9. The Archive Accelerator Configuration Wizard starts, and prompts you for the SQL instance to use for the Archive Accelerator configuration database.

   Specify the SQL Server instance that Folder Sync is to use, in the following format:

   SQL_computer_name\SQL_instance

   Note:

   If you want to use the default SQL instance, omit the SQL_instance and specify only the following:

   SQL_computer_name\

10. The Folder Sync database configuration wizard displays a dialog stating that the Archive Accelerator database already exists. It asks you if you want to use the existing database. Click Yes to use the existing Folder Sync database and preserve its existing data.
11. Complete the configuration process.
12. If you saved any modified .config files when you uninstalled Folder Sync, you can edit the new .config files to reinstate your changes if required. The .config files are located in the Folder Sync installation folder, typically C:\Program Files (x86)\ArchiveTools\ArchiveTools Folder Sync.

    Note:

    Save a backup copy of the new .config files before you make any changes.

13. Click Start > All Programs > ArchiveTools > ArchiveTools Management Console to launch the management console.

    The upgrade is now complete.