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Enterprise Vault™ Troubleshooting Operations Manager
Last Published:
2021-03-23
Product(s):
Enterprise Vault (14.1, 14.0, 12.5, 12.4, 12.3, 12.2, 12.1, 12.0, 11.0.1, 11.0)
- About this document
- Troubleshooting the installation and configuration of Operations Manager
- About troubleshooting the installation and configuration of Operations Manager
- Troubleshooting the installation and configuration of Operations Manager
- Determining whether Operations Manager is installed and configured successfully
- Running the Operations Manager Configuration utility
- Configuring Operations Manager manually
- Troubleshooting accessing Operations Manager
- About troubleshooting accessing Operations Manager
- Troubleshooting accessing Operations Manager
- Authentication failure and access denied message
- Parser error: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms"
- Changing the port for accessing the Monitoring database
- Checking the Monitoring Agent and Middle Tier executables
- Troubleshooting problems when using Operations Manager
Determining whether Operations Manager is installed and configured successfully
Perform the following procedure to test whether Operations Manager has been installed and configured successfully.
To determine whether Operations Manager is installed and configured successfully
- From the Windows Start menu select Control Panel > Administrative Tools > Internet Information Services Manager
- Check whether the following are true:
The Application pools node contains an EnterpriseVaultMonitoring application pool.
The Default Web Site node contains a MonitoringWebApp website.
If the application pool and website are present, then Operations Manager is successfully configured. You can continue troubleshooting access to the Operations Manager Configuration utility.
See Troubleshooting accessing Operations Manager.
Otherwise, Operations Manager is not configured successfully. You need to run or rerun the Operations Manager Configuration utility.