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Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Last Published: 2018-02-16

Product(s): NetBackup (8.1.1)

Veritas VSS provider logs

The Veritas VSS provider records its activities in Windows Event Logs. Debug logs are also available at the following location:

install_path\Veritas VSS provider\logs

Enabling Veritas VSS provider logging in the registry

Enable the Veritas VSS provider logging on the NetBackup computer where Exchange is installed.

To enable Veritas VSS provider logging in the registry

Log on as administrator on the computer where NetBackup is installed.
Open Regedit.

Open the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec for Windows\Backup Exec\Engine\Logging

Create a new DWORD value named CreateDebugLog.
Right-click on the new value and click Modify.
In the Value data box, enter 1.
Click OK.

Increasing the Veritas VSS provider log debug level

To increase the log debug level modify both the pre-freeze-script.bat and post-thaw-script.bat files in the C:\Windows folder. Add the -log parameter to the script, at the line where BeVssRequestor.exe is called. VMware determines which script is invoked.

To increase the Veritas VSS provider log debug level

Change the following line in the pre-freeze-script.bat:
BeVssRequestor.exe -pre2 -logscreen !SkipExReplica! !SkipSQL! !VMBackupType! !ExcludeList!
to:
BeVssRequestor.exe -pre2 -logscreen !SkipExReplica! !SkipSQL! !VMBackupType! !ExcludeList! -log
Also change the following line in the post-thaw-script.bat:
BeVssRequestor.exe -post2 -logscreen !SkipExReplica! !SkipSQL! !VMBackupType! !ExcludeList!
to:
BeVssRequestor.exe -post2 -logscreen !SkipExReplica! !SkipSQL! !VMBackupType! !ExcludeList! -log