Veritas NetBackup™ Flex Scale Best Practices and Troubleshooting Guide
- Introduction
- Configuration requirements
- Best practices
- NetBackup Flex Scale tuning and sizing
- Troubleshooting NetBackup Flex Scale
- NetBackup Flex Scale logs
- Services management
- Audit logs
- Collecting logs for cluster nodes
- Error messages displayed during the pre-upgrade check
- Troubleshooting NetBackup Flex Scale issues
- If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
- Validation error while adding VMware credentials to NetBackup
- NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
- Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
- NetBackup configuration files are not persistent across operations that require restarting the system
- Connection timeout errors during patch installs, upgrades, and rollback operations
- Initial configuration wizard displays a driver node not selected error
- Initial configuration wizard displays a license error after successfully configuring the cluster
Firewall and network ports requirements
If a firewall is configured, then ensure that the firewall settings allow access to the services and ports used by NetBackup Flex Scale.
The following table lists the ports and services that must be accessible:
Table: NetBackup Flex Scale required ports and services
Port / Protocol / Type | Service | Description |
|---|---|---|
443 / TCP Outbound | HTTPS |
|
8443 / TCP Inbound and Outbound | HTTPS | Used while configuring the cluster by connecting to a node using its public IP address. |
14161 / TCP Inbound and Outbound | HTTPS | Used for accessing the NetBackup Flex Scale infrastructure management UI. |
123 / UDP Outbound | NTP | NTP synchronization |
3269 / TCP/UDP Outbound | LDAP and Active Directory | Used for configuring AD and LDAP with secure SSL or TLS access |
The following table lists the optional ports and services for NetBackup Flex Scale:
Table: NetBackup Flex Scale optional ports and services
Port / Protocol / Type | Service | Description |
|---|---|---|
22 / TCP Inbound | SFTP | Used for sending product logs to the Veritas support site. |
25 / TCP Outbound | SMTP | Used for sending alerts via email. |
162 / TCP Outbound | SNMP | SNMP monitoring |
8199 / TCP Inbound and Outbound | Volume Replicator Administrative service | Used by Veritas Volume Replicator (VVR) for communication between the (Required only when catalog replication is configured) |
8989 / TCP Inbound and Outbound | Volume Replicator Resync Utility | Used by VVR for communication between the in.vxrsyncd daemons that are used for differences-based synchronization. (Required only when catalog replication is configured) |
4145 / TCP / UDP Inbound and Outbound | Volume Replicator Connection Server | Used by VVR for heartbeat communication between the Primary and Secondary. (Required only when catalog replication is configured) |
14155 / TCP / UDP Inbound and Outbound | VCS Global Cluster Option (GCO) | Heartbeat to monitor remote cluster health. (Required only when catalog replication is configured) |
TCP / UDP Anonymous ports (32768-60999) | Client connections | Ports used for each Primary-Secondary connection for data replication between the Primary and the Secondary. One data port is required on each host. These are short-lived ports assigned automatically by OS for client side socket connections in client-server communication. |
53 / TCP / UDP Inbound and Outbound | DNS | Required to configure the cluster with a DNS server. Optional for non-DNS cluster configuration. |
636 / TCP | LDAP and Active Directory | Used for configuring LDAP and AD with secure SSL |
389 | LDAP and Active Directory | Used for configuring LDAP and AD without SSL certificate. |
You might need access to additional ports based on the NetBackup features that you plan to use. For more details about the ports that are used by NetBackup, see the Veritas NetBackup™ Network Ports Reference Guide on SORT.