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NetBackup™ Troubleshooting Guide

Last Published: 2023-10-23

Product(s): NetBackup (10.3.0.1, 10.3)

Recovering the NetBackup database from staging

During a catalog backup, the data and the metadata of the NetBackup databases (BMRDB, NBAZDB, and NBDB) are copied to the staging directory. The recovery option that restores the image files and the configuration files also restores the data and metadata for the NetBackup databases to the staging directory.

See About recovering the NetBackup catalog image files.

You can recover the NetBackup databases (BMRDB, NBAZDB, and NBDB) from the staging directory.

See About processing the NetBackup database in staging.

Two recovery procedures from the staging directory exist, as follows:

The database is not corrupted	See “To recover the NetBackup database from staging if the database is not corrupted”.
The database is corrupted	See “To recover the NetBackup database from staging if the database is corrupted”.

To recover the NetBackup database from staging if the database is not corrupted

Run the following command on the primary server to recover NBDB from staging:
UNIX: /usr/openv/db/bin/nbdb_restore -dbn NBDB -recover -staging
Windows: install_path\NetBackup\bin\nbdb_restore -dbn NBDB -recover -staging

Stop and restart NetBackup, as follows:

UNIX:

/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all

Windows:

install_path\NetBackup\bin\bpdown
install_path\NetBackup\bin\bpup

To recover the NetBackup database from staging if the database is corrupted

If the NetBackup services are running, stop them as follows:
UNIX: /usr/openv/netbackup/bin/bp.kill_all
Windows: install_path\NetBackup\bin\bpdown

Move the NBDB, NBAZDB, or BMRDB from the database directories to a temporary directory.

The following are the default locations for the database files:

install_path\NetBackupDB\data\nbdb
install_path\NetBackupDB\data\nbazdb
install_path\NetBackupDB\data\bmrdb

/usr/openv/db/data/nbdb
/usr/openv/db/data/nbazdb
/usr/openv/db/data/bmrdb

Start the NetBackup Scale-Out Relational Database server, as follows:
UNIX:
/usr/openv/netbackup/bin/nbdbms_start_stop start

Windows:
install_path\NetBackup\bin\bpup -e vrtsdbsvc_psql
Create an empty database, as follows:
UNIX: /usr/openv/db/bin/create_nbdb -drop
Windows: install_path\NetBackup\bin\create_nbdb -drop

Stop and restart NetBackup, as follows:

UNIX and Linux:

/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all

Windows:

install_path\NetBackup\bin\bpdown
install_path\NetBackup\bin\bpup

Run the NetBackup tpext command to update the device mapping files, as follows:
UNIX: /usr/openv/volmgr/bin/tpext -loadEMM
Windows: install_path\Volmgr\bin\tpext -loadEMM
If you used the nbdb_move command to relocate NetBackup database, recreate the directory where the database was located when you backed up the catalog.
Start the NetBackup Device Manager, as follows:
UNIX: /usr/openv/volmgr/bin/ltid -v
Windows: Start the device manager service.
Run the following command on the primary server to recover NBDB from staging:
UNIX: /usr/openv/db/bin/nbdb_restore -dbn NBDB -recover -staging
Windows: install_path\NetBackup\bin\nbdb_restore -dbn NBDB -recover -staging
Clean up allowed list cache for all hosts.

Stop and restart NetBackup services on all hosts, as follows:

UNIX:

/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all

Windows:

install_path\NetBackup\bin\bpdown
install_path\NetBackup\bin\bpup

After the services are restarted, renew the certificates:
- If NetBackup (or host ID-based) certificates are used in your NetBackup domain, do the following:
  On a non-clustered setup:
  UNIX:
```
/usr/openv/netbackup/bin/nbcertcmd -renewcertificate
```
  Windows:
```
install_path\netbackup\bin\nbcertcmd -renewcertificate
```
  On a clustered setup:
  UNIX:
```
/usr/openv/netbackup/bin/nbcertcmd -renewcertificate -cluster
```
  Windows:
```
install_path\netbackup\bin\nbcertcmd -renewcertificate -cluster
```
- If external CA-signed certificates are used in your NetBackup domain, do the following:
  On a non-clustered setup
  UNIX:
```
/usr/openv/netbackup/bin/nbcertcmd -enrollCertificate
```
  Windows:
```
install_path\netbackup\bin\nbcertcmd -enrollCertificate
```
  On a clustered setup:
  UNIX:
```
/usr/openv/netbackup/bin/nbcertcmd -enrollCertificate -cluster
```
  Windows:
```
install_path\netbackup\bin\nbcertcmd -enrollCertificate -cluster
```
If the command fails with the exist status 5988, refer to the following topic:
See Steps to carry out when you see exit status 5988 during catalog recovery.

UNIX:	/usr/openv/netbackup/bin/nbdbms_start_stop start
Windows:	install_path\NetBackup\bin\bpup -e vrtsdbsvc_psql