Veritas Access Appliance 8.2 Upgrade Guide

Last Published:
Product(s): Appliances (8.2)
Platform: Veritas 3340,Veritas 3350,Veritas 3360

Downloading software updates to an Access Appliance node using a client share

You can download the software release updates to an appliance node using a CIFS or an NFS share if you are on appliance version 8.0 or 8.1.

Note:

You can no longer use CIFS shares to copy software release updates to the appliance if you are on version 8.2 or later. Use NFS shares if you are on version 8.2 or later to download the software release updates.

You can download the software update from the Veritas Support website (https://www.veritas.com/support/en_US). You must sign in with your Veritas account credentials to download the release update.

Use this procedure to download the software release update if your appliance version is 8.0 or later.

To download the software release update on an appliance node using a client share, complete the following steps:

  1. If not already done so, open an SSH session and log on to the appliance as an administrator using the Access Appliance Shell Menu.
  2. To open an NFS or a CIFS share, enter the following command:

    system software share open

    Note:

    A CIFS share can only be used if you are on version 8.0 or 8.1. CIFS is no longer supported for 8.2 and later versions. Use an NFS share for versions 8.2 and later.

  3. Mount the appliance share directory as follows.

    For a Linux NFS share:

    mkdir -p /mount/Node_management_IP

    mount Node_management_IP:/inst/patch/appliance/available /mount/Node_management_IP

    where Node_management_IP is the IP address that is assigned to eth1 of each node.

    For a Windows CIFS share:

    \\Node_management_IP\incoming_patches

    where Node_management_IP is the IP address that is assigned to eth1 of each node.

    Note:

    Use the appliance admin user credentials to map a share directory for CIFS.

  4. Download the upgrade package and the SHA256 checksum.

    • Release update

      Download the release update by clicking Downloads on the Veritas Support website

    • SHA256 checksum

      Copy the text file that contains the SHA256 checksum. The checksum is displayed when you click the VRTSaccess-app-update-8.2-1.x86_64.rpm release update.

  5. Run the following command to compute the checksum of the rpm file:

    sha256sum VRTSaccess-app-update-8.2-1.x86_64.rpm

    Verify that the SHA256 checksum matches the checksum that you downloaded from the Veritas Support website.

  6. Copy this release update to the mounted share.

    Note:

    To avoid any issues, ensure that you do not run commands on the appliance nodes when you copy the update.

  7. Unmount the shared directory after copying the update.
  8. Close the NFS and the CIFS shares by using the command:

    system software share close

  9. List the downloaded files by using the command:

    system software downloaded

    The downloaded update is validated and details such as the patch name, size, and version are displayed.