Enterprise Vault™ Setting up Exchange Server and Office 365 for SMTP Archiving

Last Published:
Product(s): Enterprise Vault (14.5)
  1. Configuring Exchange Server for an Enterprise Vault SMTP Archiving solution
    1.  
      About using Enterprise Vault SMTP Archiving for Exchange Server journaling
    2.  
      Summary of steps
    3.  
      Creating a remote domain using the Exchange Management shell
    4.  
      Creating a recipient mail contact in the remote domain
    5.  
      Creating a Send Connector for the remote domain
    6.  
      Setting up Exchange Server journaling
    7.  
      Points to note when setting up Enterprise Vault SMTP Archiving servers
  2. Configuring Office 365 for Enterprise Vault SMTP Archiving
    1.  
      About using Enterprise Vault SMTP Archiving for Office 365 journaling
    2.  
      Summary of steps
    3.  
      Creating an Office 365 to Enterprise Vault Send Connector
    4.  
      Points to note when setting up Enterprise Vault SMTP Archiving servers
  3. Configuring the Azure RMS Decryption feature for Office 365 email encryption support
    1.  
      About configuring the Azure RMS Decryption feature for Office 365 email encryption support
    2.  
      Summary of steps
    3.  
      Configuring IRM settings for journal report decryption in your organization
    4.  
      Getting the Rights Management configuration details of your Azure tenant
    5.  
      Creating a new service principal that represents your tenant to external applications
    6.  
      Adding the service principal to the list of superusers for your organization
    7.  
      Installing Microsoft Right Management Services Client 2.1
    8.  
      Configuring the decryption of RMS-protected messages in Enterprise Vault
  4. Configuring decryption of MPIP-protected Office 365 emails archived in Enterprise Vault
    1.  
      About configuring the MPIP decryption feature in Enterprise Vault
    2.  
      Summary of steps
    3.  
      Disable decryption of journal report in your organization
    4.  
      Register an application with the Azure Active Directory
    5.  
      Assign the required permissions to an application
    6.  
      Upload certificates
    7.  
      Configure decryption of MPIP-protected emails in Enterprise Vault

Setting up Exchange Server journaling

On Exchange Server you can configure standard or premium journaling:

  • Standard journaling is configured on a mailbox database. Exchange journals all the messages for the mailboxes on the specified mailbox database. To journal all messages to and from all recipients and senders in the organization, you need to configure journaling for all of the mailbox databases on each Exchange mailbox server in the organization.

  • Premium journaling uses journal rules to perform more granular journaling. You can configure journal rules to journal individual recipients or members of distribution groups, instead of journaling all of the mailboxes on a mailbox database. You need an Exchange Enterprise Client Access License (CAL) to use premium journaling.

To set up Exchange Server Standard journaling

  1. Open the Exchange Admin Center, and click servers. At the top of the page, select databases to list the mailbox databases.
  2. Highlight the first mailbox database in the list, and click the pen icon to display the database properties.
  3. As this step enables journaling, only perform the step when you have completed the configuration of the Enterprise Vault SMTP servers.

    In the mailbox database properties, click maintenance. In the Journal recipient box, enter the mail contact that you created earlier. This is the remote domain contact that you created to receive journal mail for Enterprise Vault SMTP archiving. On the Enterprise Vault SMTP servers, this contact's SMTP address must be configured as a target address.

  4. Click save to start journaling.

To set up Exchange Server Premium journaling

  1. Open the Exchange Admin Center, and click compliance management. Click journal rules at the top of the page, and then click + to add a rule.
  2. In the box, Send journal reports to:, enter the address of the mail contact that you created to receive journal mail for Enterprise Vault SMTP servers.

    In the Name box, enter the name of the Send Connector that you created to deliver journal mail to the Enterprise Vault SMTP servers.

    The other options let you configure the mailboxes and messages to which the rule applies.

    Click Save.

  3. The new rule is displayed in the list of journal rules. Do not select the ON checkbox until you have completed the configuration of the Enterprise Vault SMTP servers.
  4. Use Send undeliverable journal reports to: to configure a mailbox that will receive any non-delivery reports. Click Select address and provide the name of a suitable mailbox.