Veritas NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup (8.1.2, 8.1.1, 8.1)

Previous EEBs now resolved in NetBackup 8.1.2

Table: Previous EEBs now resolved in NetBackup 8.1.2 contains a listing of known issues with NetBackup that were identified, fixed, and made available to customers in the form of an emergency engineering binary (EEB). NetBackup 8.1.2 resolves the issues that were fixed with each of these EEBs.

More information on the Etracks that are listed in this topic (and any other service request Etrack) can be found using the Veritas Services and Operations Readiness Tools (SORT) website.

https://sort.veritas.com/netbackup

Table: Previous EEBs now resolved in NetBackup 8.1.2

Etrack Number

EEB Description

3901099

Running the "nbhba -l" command after enabling nbhba mode causes the media server to reboot.

3901399

VMware discovery jobs are failing with status 200 due to multiple nbcs processes causing.

3905550

The bpbkar process is terminated with an access violation while performing a GRT backup of SharePoint objects.

3912090

OpsCenter crashes daily and does not collect data.

3913195

This EEB removes two additional master server entries/nodes, without needing to go through the process provided in technote 000089907.

3917964

Opscenter reports show incorrect client names in backup tabular reports.

3925877

Non-English text in messages restored for Exchange 2016 CU5 or later is not displayed properly. The characters are not in the correct language font.

3926641

After running the "nbftsrv_config -nbhba" command, running "nbhba -l" causes the server to reboot.

3929425

The Windows backup and restore UI crashes if you select a large number of files (more than 1,000) for restore.

3929739

Data collection fails for images and SLP images after an upgrade to NetBackup 8.0.

3929757

Restore fails with error 5 ("the restore failed to recover the requested files"). Policy validation and snapshot creation fail with error 4201.

3929836

Changes in NetBackup to support NetBackup Replication Director for HPE RMC 3PAR arrays with NetBackup 8.0 or earlier versions.

3930972

DB2 backups intermittently fail with Windows error 24 ("Too many open files"), which then results in NetBackup error 6 ("the backup failed to back up the requested files").

3931412

NetBackup changes for supporting NetBackup Replication Director and HPE integration. This EEB enables customer to use NetBackup Replication Director with HPE 3PAR array and HPE RMC.

3932711

An nbdeployutil capacity report does not report all jobs with the Flashbackup policy type.

3932942

An OpsCenter backup report incorrectly displays the same name for all clients.

3933421

Two MSDP servers which back up and duplicate to each other contain different amounts of data, when they should contain the same amount.

3933707

tar/nbtar does not exit after a cancelled FIFO restore.

3933713

Hyper-V policies will not use Fibre Transport with Intelligent Policy query.

3933778

Added status option to the netbackup and nbftserver startup scripts.

3934010

The NetBackup Database Server experiences index corruption and eventually crashes.

3934311

The nb_DeviceUsageArchive table only displays jobs which complete with status code 1 ("The requested operation was partially successful"). OpsCenter correctly displays the job and image data for all jobs.

3934332

The "NBU Version" given in the domain_Client table does not match the actual NetBackup version present on the client system.

3934681

When attempting to perform a single file restore, the preview button in the Restore pane displays all of the tape drives required to restore the entire server.

3934851

OpsCenter takes a long time to produce a job size report if the date range of the report includes a large number of clients.

3934991

Isilon NDMP differential backups with Accelerator fails with error code 114.

3935056

This EEB provides the following for FS, SQL, VMware, Exchange, NDMP, and MS Exchange in NetBackup 7.7.2: overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports

3935160

This EEB provides the following for FS, SQL, VMware, Exchange, NDMP, and MS Exchange in NetBackup 7.7.3: overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports

3935161

This EEB provides the following for FS, SQL, VMware, Exchange, NDMP, and MS Exchange in NetBackup 8.0: overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports.

3935219, version 14, 13, 12, 11, 10, 9, 8, 2, 1

After upgrading to NetBackup 8.1, data conversion of a large MSDP pool suffers performance issues.

3935295

If you remove a virtual machine from Inventory instead of deleting it from disk and then restore it, NetBackup writes the vmware.log file into the original location, instead of to the restored location.

3935343

Hyper-V backup with Intelligent Policy query cannot use SAN client.

3935524

In NetBackup 7.7.3, a SQL point-in-time restore with AlwaysOn enabled fails with the error "backup cannot be restored because the database has not been restored to the correct earlier state".

3935749

This EEB provides the following for FS, SQL, VMware, Exchange, NDMP, and MS Exchange in NetBackup 8.1: overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports.

3935874

A target MSDP appliance has more data in use than the source appliance.

3936084

This EEB provides the ability to anonymize nbdeployutil output reports by removing hostnames from the reports.

3936410

Backups of large (at least 16 TB) virtual machines fail with the error message "mallocmsg: in setxext, failed to allocate -1073741744 byte".

3936484

Snapshot backup fails for Hitachi devices on AIX clients.

3936526

After upgrading a media server to NetBackup 8.1, the media server cannot obtain the hostID Certificate from the master server.

3936840

If the order of virtual disks changes in the VM config between the full and incremental backups, restore from incremental fails with status code 175.

3936899

A media server reboots when the user enables nbhba mode and runs the "nbhba -l" command.

3936999

After upgrade to 8.1 the first Accelerator backup is very slow. This EEB should work with EEB_et3935219_v6, and the fix has no effect for the backup jobs that use client-side deduplication.

3937090

A restore of an Exchange 2016 database to the recovery database fails with the error "ERR - Stream ID - 0x54414441 is of the wrong type!"

3937149

NetBackup does not clean up snapshot and temporary directories when a discovery job fails.

3937217

This EEB resolves NetBackup core dumping issues.

3937687

OpsCenter incorrectly recognizes an appliance as a regular media server.

3937989

The NetBackup Disk Manager (bpdm) leaks memory during an image cleanup operation when compression is enabled.

3938179

Opscenter Alerting reports an incorrect client name.

3938624

A number of clients show '-' for NetBackup Version, Hardware, and Operating System in OpsCenter.

3938795

After adding a database to an existing policy using the $ALL variable, the database does not appear in the backup items.

3938902

Backups fail with a 7640 after vnetd fails with 'too many accept errors'.

3939301

OpsCenter incorrectly recognizes an appliance as a regular media server.

3939320, version 1

This EEB addresses two issues. - Restoring full VM from IBM Cleversafe S3 (cloud object) storage fails - Verify errors with media read error. - Bpdm leaks memory at the time of image cleanup when compression plugin is being used.

3939327

This EEB bundles together several other NetBackup 7.7.3 EEBs which address issues with restoring full virtual machines from IBM Cleversafe S3 cloud objects and with NetBackup Disk Manager memory leaks.

3939430

VIP queries fail to retrieve vCenter inventory after NSX-T is installed. NetBackup is unable to process opaque networks.

3939509

A SAP HANA restore to FILE SYSTEM location fails in NetBackup 7.7.3 with an 'Unknown file type' error.

3939554, version 1

The vpfsd service, which manages NFS export path data, stops responding when using uShare.

3939591

Active Directory users that were defined in the auth.conf file cannot log in to the Admin Console after an upgrade to NetBackup 8.1. After the upgrade, only the root user can log in.

3939643

dbbackex.exe crashes during SQL server backup.

3939649

The NetBackup Disk Manager (bpdm) leaks memory during an image cleanup operation when compression is enabled.

3940122

Oracle RMAN restore are delayed 30 minutes closing connections between application jobs.

3940175, version 1

The msdpcheck command fails to repair corrupt images, and incorrectly marks corrupt backups as fixed. The dcscan --fixdo command produces a core dump.

3940275

This EEB adds support for the GEN_DATA testing capability for Accelerator policies. GEN_DATA allows you to model both standard file system workloads and virtual machine workloads.

3940563

Hyper-V backups of virtual machines hosted on Nutanix fail with status code 6 ("the backup failed to back up the requested files").

3940751

EEB for NetBackup-CloudPoint integration for NetBackup 8.1.1.

3940769

This EEB provides the following for FS, SQL, VMware, Exchange, NDMP, and MS Exchange in NetBackup 8.1.1: overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports

3940859

OpsCenter incorrectly recognizes an appliance as a regular media server.

3940932

Client-side encrypted backups of named pipes (FIFOs) are not decrypted and restored correctly after a restore.

3940991

Hadoop restore does not recover ACLs of directories from backup.

3941062

A point-in-time restore with AlwaysOn enabled incorrectly displays its time as three (3) hours earlier than it should be.

3941064

In NetBackup 8.0, a SQL point-in-time restore with AlwaysOn enabled fails with the error "backup cannot be restored because the database has not been restored to the correct earlier state".

3941164

An "nbstlutil cancel" command causes the Storage Lifecycle Manager service (nbstserv) to crash.

3941222

After upgrade to 8.1.1 the first Accelerator backup is very slow. This EEB should work with EEB_et3941223, and the fix has no effect for the backup jobs that use client-side deduplication.

3941223

This EEB addresses an Accelerator backup performance issue after an upgrade from MD5 to SHA-2.

3941481

The nbcomponentupdate command fails to update the Java Runtime Environment on AIX.

3941573

This EEB contains NetBackup changes for supporting NetBackup Replication Director and HPE integration.

3941807

Opscenter reporting clients as unknown/null ID in the database.

3941904

OpsCenter upgrade from 8.1 to 8.1.1. hangs at Database upgrade is currently executing.

3942114

Clients performing SAP application backup do not appear in the "Clients not backed up" report.

3942191, version 6, 4, 3, 2, 1

Appliance 8.1 upgrade caused the MSDP storage to reach the upper limit on AIR-configured target machines.

3942453

Active Directory users who were granted admin rights via auth.conf are unable to log in on a Linux master server.

3942467

VIP queries fail to retrieve vCenter inventory after NSX-T is installed. NetBackup is unable to process opaque networks.

3942885

This version of EEB includes the fix of some newly reported issues.

3943024

VMware backups are getting stuck, but showing completed successfully.

3943120

Netbackup VMware snapshot backups hang and leave a lock file in VMware.

3943257

image_flags associated with the backup image is causing image to be skipped during normal restore type for VMware incremental Accelerator enabled backups.

3943576

Exchange mailboxes are not visible in browsing a GRT backup if the mailbox users are defined in a subdomain that is managed by a different domain controller.

3943705

The bpmount command shows an "xfs" filesystem as "local".

3943790

VIP queries fail to retrieve vCenter inventory after NSX-T is installed. NetBackup is unable to process opaque networks.

3944088

Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports. - Gathering obfuscated capacity usage information for telemetry.

3944090

Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports. - Gathering obfuscated capacity usage information for telemetry.

3944091

Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports. - Gathering obfuscated capacity usage information for telemetry.

3944092

Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports. - Gathering obfuscated capacity usage information for telemetry.

3944093

Changes in nbdeployutil: - Overlap detection, accurate reporting, incremental gathering and reporting of capacity license information, and anonymized nbdeployutil output reports. - Gathering obfuscated capacity usage information for telemetry.

3944243

NetBackup 8.x VMware backup of Windows 2016 VM is not cataloging mbr volumes attached via mount path.

3944542

NetBackup webservice uses third-party libs Jackson FasterXML library 2.8.7 which was reported with CVE-2018-7489. Fix is to upgrade to Jackson FasterXML library 2.9.5

3944609

Unable to deploy host ID certificates for Windows client during silent installation. Getting error 'Authorization Token specification is [SKIP]'

3944701

Unable to restore files from a Hyper-v backup.

3945103

nbostpxy experiences a core dump issue when the MSDP Pool becomes full with multi-streaming enabled. Also, mtstrmd needs to be restarted prior to the next backup.

3945198

This EEB fixes bpplinfo snap_policy -active errors with 'Unsupported keyword in snapshot method arguments: method=auto'.

3945381

This EEB addresses the trap divide issue on 3.0 machines.

3945524

The NetBackup Administration Console pauses for an extended time when trying to restore a VM due to a large number of unreachable media servers.

3945592

ZFS ACLs are not restoring on Solaris 11. The issue was at backup side, where ACLs are not being backed up if the ACL entries count are less than 6 or 4. Take new backup and restore ACL from new backups.

3945631

Non-English text in messages restored for Exchange 2016 CU5 or later is not displayed properly. The characters are not in the correct language font.

3945862

Hadoop backup stored 32KB, exits Status 0 if the file list entry contains a trailing / [forward slash] entry.

3945911

Require OpsCenter 8.1.1 version of EEB from ET3942114.

3945914

Requesting OpsCenter 8.1.1 version of EEB of autounmerge script.

3946085

After an OpsCenter 8.1.1 upgrade, security administrators cannot see all report schedules.

3946438

NetBackup 8.x VMware backup of Windows 2016 VM is not cataloging mbr volumes attached via mount path.

3947052, version 1

This fix addresses two issues: 1. Fixed mutex handle leak issue in libnbbase library 2. DB2 backups intermittently fail with Windows error 24 Too many open files, which then results in NetBackup error 6.

3947478

This EEB provides support for the 8.1 Flex NetBackup Web Client Plugin with vCenter 6.7. VMware vCenter server 6.7 included updates to its internal Virgo server which renders existing Flex plugins incompatible.

3947480

VMware vCenter server 6.7 included updates to its internal Virgo server which renders existing Flex plugins incompatible. This EEB provides support for the 8.1.1 Flex NetBackup Web Client Plugin with vCenter 6.7

3947634

This EEB for Opscenter 8.1 addresses CVE-2018-7489 (https://nvd.nist.gov/vuln/detail/CVE-2018-7489). Use jackson fasterxml library 2.9.5.

3947647

Isilon NDMP differential backups with Accelerator fail with error code 114.

3947765

Hyper-V backups of virtual machines hosted on Nutanix fail with status code 6 ('the backup failed to back up the requested files').

3947998

This EEB adds the ability for bppllist to report on VMs discovered via VMware and Hyper-V Intelligent policies.

3948022

This EEB addresses performance issues related to delete operations.

3948290

SAP Catalog Restore for SLES-based HANA 1.0 SPS 12 fails.

3948385

Unable to validate LDAP groups in OpsCenter.

3948596

Two MSDP servers which back up and duplicate to each other contain different amounts of data when they should contain the same amount.

3950541

If the order of virtual disks changes in the VM config between the full and incremental backups, restore from incremental fails with status code 175.

3950963

VMware discovery jobs are failing with status 200 due to multiple nbcs processes causing a lock to remain in place for longer than the 15-minute lock wait timeout period.

3951874

The NetBackup Administration Console pauses for an extended time when trying to restore a VM due to a large number of unreachable media servers.

3954253

Certain devices on SAS HBAs cannot be scanned by NetBackup.

3954379

This EEB addresses performance issues related to delete operations.

3954453

Netbackup VMware snapshot backups hang and leave a lock file in VMware.

3955272

NetBackup nbpem and nbjm crash due to a rare race condition.

3956073

Adds Backup and Restore support for VxFS WORM (Write-Once, Read-Many) attribute.

3956406

NetBackup 8.1+ changes the MSDP fingerprint algorithm from MD5 to SHA2 which brings some performance issues in a upgraded system. The new solution uses a NetBackup 8.0 EEB to generate fingerprint mapping files in the background before upgrading to 8.1+.

3956910

Capacity report may show an over-estimation of image sizes for some clients.

3957022

Capacity report appears incorrect.

3957259

AIR-replicated VMware backup sets have no GRT selections on differential backups.