Veritas NetBackup™ Emergency Engineering Binary Guide

3864545

Restore, duplication, or verify of NDMP backup fails. The bptm log shows error 'create_ndmp_frag_info: The size of this backup image (0) (nnnn) has been modified'. The steps in TECH177654 do not solve the problem.

3869844

NDMP backup finishes with a partial success, but backup selection fails with error messages.

3873176

An NDMP Restore from backup fails with partial success and error messages. Note that this EEB must be in place before you attempt the backup.

3877162

A Job Finalized alert policy does not generate alert messages if all backup policies are selected using the check box next to the master server name, and then some policies are manually deselected using their check boxes.

3881330

An NDMP Restore from backup fails with partial success and error messages. Note that this EEB must be in place before you attempt the backup.

3882350

An NDMP restore fails with error 91: "the size of this backup image has been modified." This EEB creates a way to duplicate a copy with bad fragment information, in order to create a new usable copy from which restores can be made.

3891624

NDMP restore fails with error 2850.

3899040

When running a Hyper-V backup using a System Center Virtual Machine Manager query, the query detects multiple virtual machines (VMs) with the same ID, which causes primary VMs to be marked as not to be backed up.

3903935

A Hyper-V Intelligent Policy excludes replicated virtual machines because it detects that they are duplicates.

3903951, version 3, 2, 1

This EEB allows NetBackup 7.7.3 to integrate with Velocity R7. The changes in this EEB allow NetBackup to write Oracle Copilot backups to a Velocity share, and enables Velocity to provision a copy from that database.

3903952, version 3, 2, 1

This EEB allows NetBackup 8.0 to integrate with Velocity R7/R8. The changes in this EEB allow NetBackup to write Oracle Copilot backups to a Velocity share, and enables Velocity to provision a copy from that database.

3907391

A Job Finalized alert policy intermittently fails to generate alert messages when all backup policies are selected using the check box next to the master server name, and then some policies are manually unchecked.

3907945

An OpsCenter report fails with error 1043 ("request interrupted due to timeout") if the original SQL query is large and complex.

3907957

OpsCenter displays a large number of backup operations for multiple SLPs, even though only one backup operation is configured for these SLPs in NetBackup.

3910991

When backing up all instances of SQL 2012 or higher, the backup will complete with status 0, even if an instance was skipped due to a permission error.

3914581

Attempting to restore a high-availability virtual machine (VM) to its original location fails with status 2821 ("Hyper-V policy restore error" if the VM owner node of the cluster is in a paused state.

3915496

Backups of SQL 2012 and later complete with status 0 even if all instances are not backed up successfully.

3915497

Backups of SQL 2012 and later complete with status 0 even if all instances are not backed up successfully.

3915744

The Backup and Restore GUI in the NetBackup Administration Console displays incorrect or blank sizes for Exchange folders.

3916608

After restoring a "C:\User\%username%" Directory on Windows 2016 Server, the Start Menu no longer works and the following critical Windows error is presented: "Your Start menu isn't working. We'll try to fix it the next time you sign in."

3916719

When attempting to perform a bare metal restore, volume creation fails for the spanned volume.

3916879

The disk pool goes down intermittently on a Windows-based MSDP pool. This issue can be resolved by restarting the media server.

3917141

Backup jobs intermittently fail due to an access violation. The dbbackex.exe process is terminated by the operating system.

3918226

When using the tpautoconf command to create or list global tape drive rules, the command produces a core dump.

3918337

A GRT restore browse fails with status 227 ("no entity was found") for Exchange 2016.

3919816, version 1

Unable to log into a restored EC2 client after a successful C: drive and system state full restore. Login fails with error: "An authentication error has occurred. The Local Security Authority cannot be contacted."

3919972

After successfully installing a NetBackup master server, the installer posts messages to the event viewer incorrectly indicating that all installed products were reconfigured.

3920234

An image cleanup job fails with status code 156 ("snapshot error encountered") because the job tried to delete a VxFS checkpoint which did not exist.

3920243

The disk pool goes down intermittently on a Windows-based MSDP pool, and multi-threaded agents time out with errors. This issue can be resolved by restarting the media server.

3920395

A "Client Summary Dashboard" report in OpsCenter shows old clients which no longer have any data or which are no longer in NetBackup.

3920591

Deselecting a NetBackup policy in a Job Finalized alert policy in OpsCenter deselects all NetBackup policies. This prevents any alerts from being raised from those policies.

3920798

"Week at a glance" reports in OpsCenter attempt to display the next week, and show blank data. If the report is adjusted to display the previous week, it will display the current week.

3920950

The "Job Count - Actual" column of a Backup Window report shows inaccurate data in OpsCenter.

3921477

The OpsCenter domain_JobArchive table contains many null rows, which slows down reports and causes the database to grow.

3921830

After upgrading from NetBackup 7.6.1.2 to 7.7.3 and 8.0, legacy SQL backups fail with multiple ODBC authentication errors.

3921922

If a backup job times out because it was unable to get a resource within the 10 minute backint_response_timeout limit, child processes of hdbbackint are not terminated.

3922908

This EEB changes the default separator character in the job directory column of a Tabular Report from a forward slash (/) to a period (.).

3922968

Multiplexed Hyper-V backups using Windows Management Instrumentation fail with status code 20 ("invalid command parameter").

3923206

Unable to expand Exchange mailboxes in the restore browser. The browser also shows a public folder mailbox in all databases, instead of only in the database that hosts it, and inappropriately displays system mailboxes.

3923398

A Backup Duration Variance Report only shows data from the past 24 hours. The report returns no data if any time period longer than 24 hours is selected.

3923656

An NDMP restore fails with the NDMP error "could not find block number", even if the original backup of that file succeeded with status 1.

3924355

A SharePoint 2016 granular restore fails with the error "ERR - error cleaning virtual view" in a clustered SQL environment.

3924548

The AIR replication rate is slower than the specified bandwidthlimit setting.

3924964

This EEB fixes several issues with Exchange 2016 CU5. The Exchange interface cannot expand, restore, or browse any mailboxes, can only expand a public folder mailbox from the database that hosts it, and cannot restore system mailboxes.

3924973

An Active Directory GRT restore fails consistently with JET_ERR on Windows 2016.

3925093

When multiple reports are attached to one outbound email from OpsCenter, the error "Failed to create report" is injected into the body of the email.

3925316

If BACKUP_FIFO_FILES is set to 1, the Backup/Archive Manager process waits forever when it encounters an empty FIFO. If the user exits, the Backup/Restore Manager and NetBackup Tape Manager exit, but the Backup/Archive Manager continues waiting.

3925447, version 1

Files which are restored from Flashbackup are offset by 1024 bytes if the master server is a NetBackup appliance.

3925495

The "Optimize Duplicate Images" feature does not work if the source and target servers are the same.

3925527

Every snapshot and every backup job creates an XML file in the NetBackup\db\jobs\restart directory, and this directory consumes large amounts of disk space.

3925721

In NetBackup 8.1.1, setting the "Buffer_Size" registry dword to zero (0), or even deleting the value, does not prevent Windows 2012 from auto-tuning TCP memory.

3926117

If BACKUP_FIFO_FILES is set to 1, the Backup/Archive Manager process waits forever when it encounters an empty FIFO. If the user exits, the Backup/Restore Manager and NetBackup Tape Manager exit, but the Backup/Archive Manager continues waiting.

3926279

After upgrading from NetBackup 7.6.1.2 to 7.7.3 and 8.0, legacy SQL backups fail with multiple ODBC authentication errors.

3926631

The NetBackup Accelerator change journal is not enumerated on an NTFS deduplication volume when a deduplication job is scheduled.

3926830

Client side deduplication fails on x86 Windows clients with job details indicating critical bptm errors.

3927352

The "tpautoconf" command generates a core dump in a Solaris environment when trying to configure tape drive name rules.

3928190

Low Available Media alerts are not generated correctly based on available media.

3929512

An incremental backup of DFSR data does not back up files with non-ASCII characters in their names.

3929677

Backup jobs fail because Oracle.exe exhausts Windows handles. The Oracle.exe program must be restarted in order for new backups to succeed.

3929757

Restore fails with error 5 ("the restore failed to recover the requested files"). Policy validation and snapshot creation fail with error 4201.

3929836

Restore fails with error 5 ("the restore failed to recover the requested files"). Policy validation and snapshot creation fail with error 4201.

3929868, version 1

An Oracle multi-stream restore fails with status 135 (""client is not validated to perform the requested operation"). The child restore jobs fail their authorization with the NetBackup request daemon (bprd).

3929979

When a non-administrator user attempts to perform a User Archive, the delete operation fails even though the backup was successful.

3930143

Duplication of NDMP images fails with a "socket write failed" error, and VxSS authentication fails with status code 116.

3930222

Several processes, including the NetBackup Request Daemon (bprd), might generate a core dump while connecting to the NetBackup Client daemon (bpcd) running on the local host.

3930306

If a gvfs volume is mounted on Red Hat Enterprise Linux 7 after an upgrade to NetBackup 8.0, a status 1 error (permission denied) is produced.

3930431

In NetBackup 8.0, setting the "Buffer_Size" registry dword to zero (0), or even deleting the value, does not prevent Windows 2012 from auto-tuning TCP memory.

3930433

In NetBackup 8.1, setting the "Buffer_Size" registry dword to zero (0), or even deleting the value, does not prevent Windows 2012 from auto-tuning TCP memory.

3930630

An incomplete OpsCenter job alert is missing its status and job schedule details. This EEB adds these attributes to the job alert details of incomplete OpsCenter job alerts.

3930668

When attempting to restore a VMware virtual machine to a vCenter using a restore ESX server, the restore fails with status 2820 ("NetBackup VMware policy restore error").

3930819

After restoring a "C:\User\%username%" Directory on Windows 2016 Server, the Start Menu no longer works and the following critical Windows error is presented: "Your Start menu isn't working. We'll try to fix it the next time you sign in."

3930861

If a scheduled backup runs while a Full Image Restore of a virtual machine is running, the restore finishes but fails with status 2820 ("NetBackup VMware policy restore error").

3930870

Unable to restore a virtual machine and keep the same UUID information.

3930915

A Windows-based MSDP disk pool goes down intermittently. Rebooting the media server brings the disk pool back.

3931005

Oracle Recovery Manager backups that use the SAN client delay closing connections between application jobs for up to 30 minutes.

3931141

Distributed File System Replication (DFSR) backups process for a long time before actually beginning to move data.

3931145

Distributed File System Replication (DFSR) backups include too many files when you use archive bits to perform differential-incremental backup jobs.

3931172

After upgrading a Windows 2012 master server and Windows 2012 MSDP media servers from NetBackup 7.7.3 to 8.1, the spoold process crashes on the source and destination hosts when running an SLP duplication job.

3931218

The "Client Summary Dashboard" report in OpsCenter shows old clients which no longer have any data and which are no longer in NetBackup.

3931222

Backups of Enterprise Vault 12.2 fail.

3931412

Restore fails with error 5 ("the restore failed to recover the requested files"). Policy validation and snapshot creation fail with error 4201.

3931764

If NetBackup Access Control is enabled, the nbholdutil command reports the error "Access to perform the operation was denied".

3931817

After upgrading from NetBackup 7.7.3 to 8.1, VMware snapshot jobs fail with the error message "File path contains unsupported characters" if a virtual machine name contains a colon character (":").

3931847

This EEB allows you to use the OST Provision function with Veritas Velocity.

3931897

The NetBackup Database Manager (bpdbm) crashes and produces a core dump while saving a storage lifecycle policy (SLP) if the storage unit group is used in any SLP operations.

3931940

If a scheduled backup runs while a Full Image Restore of a virtual machine is running, the restore finishes but fails with status 2820 ("NetBackup VMware policy restore error").

3931942

A virtual machine cannot be restored with the same UUID information using Instant Restore.

3932360, version 1

The NetBackup Deduplication Engine (spoold.exe) stops working after upgrading from NetBackup 7.7.3 to 8.1.

3932377

If a backup job times out because it was unable to get a resource within the 10 minute backint_response_timeout limit, child processes of hdbbackint are not terminated.

3932379

If a backup job times out because it was unable to get a resource within the 10 minute backint_response_timeout limit, child processes of hdbbackint are not terminated.

3932380

During log backups when multiple backup jobs are executing at the same time, the main hdbbackint process is stopped after a 10 minute timeout, but child processes are not terminated.

3932381

During log backups when multiple backup jobs are executing at the same time, the main hdbbackint process is terminated after a 10 minute timeout, but child processes are not terminated.

3932437

Hosts located in time zones in which daylight savings time borders midnight initiate a large number of debug logs on the day before the daylight savings change occurs.

3932513

OpsCenter 8.1 does not connect to a NetBackup 8.1 master server when running on an 8.1 medi server. The OpsCenter interface displays the "Not Connected" status with the reason "OpsCenter machine is not reachable from the specified master server."

3932632

Logical volumes with fully-numeric names are not resolved during File Mapping. If this occurs in a LVM group, individual file mapping fails to resolve on all of the logical volumes in the group.

3932784

If multiple replicated virtual machines meet the UUID criteria of a Hyper-V Intelligent Policy query, the policy does not select the replicated machines.

3932874

The OpsCenter "Client Summary Dashboard" report shows clients that are no longer in NetBackup, or which have no valid images.

3933582

The OpsCenter 8.0 "Backup History Selection" feature displays inaccurate information about some backup image locations, disk pool names, and copies.

3933701

A Windows Bare Metal Restore fails with "Required registry hives are not loaded. Unable to continue."

3934118

An Auto Image Replication job fails if rebasing occurs on the target server if the target has been upgraded from NetBackup 7.7.3 to NetBackup 8.1.

3934368, version 2, 1

Image cleanup is delayed on 5330 media servers, and replication jobs from NetBackup 7.7.3 to 8.1 fail.

3934994

The NetBackup Policy Execution Manager (nbpem) consumes high CPU loops, and fails with status 196 in certain time zones if a calendar-based backup schedule is due on a day on which daylight savings time moves the time forward from midnight to 1:00 AM.

3935104

Browsing performance in a GRT-enabled Microsoft Exchange image is very slow.

3935219, version 6, 5, 4, 3

After upgrading to NetBackup 8.1, data conversion of a large MSDP pool suffers performance issues.

3935554

The NetBackup Policy Execution Manager (nbpem) consumes high CPU loops, and fails with status 196 in certain time zones if a calendar-based backup schedule is due on a day on which daylight savings time moves the time forward from midnight to 1:00 AM.

3935894

No logical volumes in a Logical Volume Manager group are resolved for individual file mapping if any of the volumes have names consisting only of numeric characters.

3936647

This EEB adds support for vMotion for IRed virtual machines with single vsan datastores.

3937284

The NetBackup Websocket Notification Service does not send notifications on certain dates near the beginning and end of the year.

3938084

After an upgrade to NetBackup 8.0 or 8.1, duplication of Exchange GRT backups from disk to tape take a long time to complete (several hours).

3938547

An incomplete OpsCenter job alert is missing its status and job schedule details. This EEB adds these attributes to the job alert details of incomplete OpsCenter job alerts.

3939266

Active Directory restores with Granular Restore Technology enabled fail consistently with a JET_ERR on Windows 2016.