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Veritas NetBackup™ Appliance Administrator's Guide

Last Published: 2017-12-05

Product(s): Appliances (3.1)

About NetBackup appliance factory reset

The purpose of an appliance factory reset is to return your appliance to a clean, unconfigured, and factory state. By default, a factory reset discards all storage configuration and backup data. However, before you initiate the factory reset, you can elect to retain the storage configuration, network configuration and backup data if any currently exists. In addition, you can elect to restart the appliance after the reset completes.

Note:

If you run a factory reset of the appliance, note the following:

A factory reset disables WAN optimization for all network interface bonds if you retain your network configuration (Manage > Appliance Restore > Retain network configuration). After the factory reset completes, you can then enable WAN optimization again for the network interface bonds.

If you do not retain your network configuration, all network interface bonds are lost during the factory reset. After the reset completes, the appliance automatically enables WAN optimization for all network interface ports, including those that comprised the bonds.

From the Manage > Appliance Restore page on the NetBackup Appliance Web Console you can click Launch Appliance Factory Reset to begin the reset process. Record your network configuration information before you begin a factory reset. After the reset operation completes the appliance is restarted, either automatically or manually. You may need the configuration information to log into the appliance.

The field, Select the additional actions to be performed during the factory reset process contains the following:

Retain storage configuration and backup data
Select this option to save your storage configuration and all backup data on the storage partitions and any connected expansion units.
If you do not select this option, the following occurs:
- All the images on the AdvancedDisk and deduplication storage pools are removed.
- All backup data on the storage partitions and any connected expansion units are reset.
Retain network configuration
Select this option if you want to retain the network configuration of the appliance. If you do not select this option, all network configuration settings will be reset.
Restart host(s) automatically after reset
Select this option if you want to have the appliance restarted automatically after the factory reset completes.

Table: Appliance factory reset features describes the remaining fields that are contained in the Appliance Factory Reset page.

Table: Appliance factory reset features

Fields	Description
A factory reset operation resets the entire system, that includes the following actions	This part of the Appliance Factory Reset displays all of the areas of your appliance that are reset once you start the factory reset operation. A factory reset operation resets the entire system, which includes resetting the following: Appliance operating system Appliance software NetBackup software Tape media configuration on the master server Networking configuration (optionally retain) Storage configuration and backup data (optionally retain)
Action buttons	The following action buttons are available at the bottom of this page: Validate - Initiate a validation process to determine whether the appliances are in a running state and whether factory checkpoints exist. Start - Begin the factory reset operation. Cancel - resets the current page.
Versions information	This field appears after you have clicked Validate. It provides you with the following information: Host name - Shows the IP address of the appliance(s) that are about to be reset. Current Versions - This field displays the NetBackup and appliance software versions that are currently installed on each appliance. Versions after reset - This field displays the NetBackup and appliance software versions that are installed after the factory reset operation completes successfully.

Note:

Image imports after a factory reset, reimage, or during data migration from one master server to another may span from several hours to multiple days to complete depending on the size and number of the images to be imported.

See Starting a factory reset from the NetBackup Appliance Web Console.

See About factory reset status.

See Manage > Appliance Restore.