Veritas NetBackup™ Appliance Administrator's Guide

Last Published:
Product(s): Appliances (3.1)
  1. Overview
    1.  
      About NetBackup appliances
    2.  
      About the Master Server role
    3.  
      About the Media Server role
    4. About accessing the NetBackup Appliance Web Console
      1.  
        Web browsers supported by the appliance
      2.  
        Disabling the Untrusted Connection page in Mozilla Firefox
    5. About the NetBackup Appliance Shell Menu
      1.  
        Logging on to the NetBackup Appliance Shell Menu
      2.  
        Limitations of the NetBackup Appliance Shell Menu
      3.  
        Command limitations on appliances that are not configured
    6. About appliance console components
      1.  
        About using the links on the title bar
      2.  
        Accessing and using help
      3.  
        About using Web browser bookmarks
      4.  
        Avoiding CSRF (Cross Site Request Forgery)
    7.  
      About the NetBackup Appliance Web Console login page
    8.  
      NetBackup appliance home page
    9.  
      Common tasks in NetBackup appliance
    10.  
      About the NetBackup appliance documentation
  2. Monitoring the NetBackup appliance
    1.  
      About monitoring the NetBackup appliance
    2. About hardware monitoring and alerts
      1. Monitor > Hardware options
        1.  
          Hardware components that are monitored
      2.  
        About Email notification from a NetBackup appliance
    3. About Symantec Data Center Security on the NetBackup appliance
      1.  
        Monitor > SDCS Events
      2.  
        Viewing SDCS audit log details
      3.  
        Filtering SDCS audit logs
      4.  
        Setting the SDCS audit log retention specification
      5. About Symantec Data Center Security Downloads
        1.  
          Downloading the IPS and IDS policies from the NetBackup appliance
      6.  
        Connecting to the SDCS server
      7.  
        Revert SDCS to unmanaged mode on a NetBackup appliance
  3. Managing a NetBackup appliance from the NetBackup Appliance Web Console
    1.  
      About the Manage views
    2. About storage configuration
      1.  
        Manage > Storage
      2.  
        Manage > Storage > Shares
      3.  
        Manage > Storage > Universal Shares
      4.  
        Checking partition details
      5.  
        Resizing a partition
      6.  
        Resize dialog
      7.  
        Troubleshooting resize-related issues
      8.  
        Moving a partition
      9.  
        Move <partition> dialog
      10.  
        Moving the MSDP partition from a base disk to an expansion disk for optimum performance
      11.  
        Scanning storage devices from the NetBackup Appliance Web Console
      12.  
        Adding the storage space from a newly available disk
      13.  
        Removing an existing storage disk
      14.  
        Monitoring the progress of storage manipulation tasks
      15.  
        Scanning storage devices using the NetBackup Appliance Shell Menu
      16. About Copilot functionality and Share management
        1.  
          About Optimized Shares and the Optimized Share Reserve
        2.  
          Creating a Share
        3.  
          Editing a Share
        4.  
          Deleting a Share
        5.  
          Moving a Share
        6.  
          Creating the Optimized Share Reserve
        7.  
          Deleting the Optimized Share Reserve
        8.  
          Viewing Share information from the NetBackup Appliance Shell Menu
        9.  
          NFS export options
        10.  
          Mounting a Universal Share
      17. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      18.  
        About storage email alerts
    3. About appliance supported tape devices
      1.  
        Adding external robots to the NetBackup appliance
    4. About configuring Host parameters for your appliance
      1.  
        Manage > Host > Data Buffer options
      2.  
        Configuring data buffer parameters
      3.  
        Manage > Host > Lifecycle options
      4.  
        Configuring lifecycle parameters
      5. About configuring deduplication solutions
        1.  
          Adding the deduplication solution to a 5230 media appliance
        2.  
          Manage > Host > Deduplication
        3.  
          Configuring deduplication parameters
      6. About BMR integration
        1.  
          Manage > Host > Advanced options
        2.  
          Enabling BMR from the NetBackup Appliance Web Console
      7. Manage > Host > IPMI options
        1.  
          Resetting the IPMI
    5. Manage > Appliance Restore
      1. About creating an appliance checkpoint
        1.  
          Creating an appliance checkpoint
        2.  
          Checkpoint creation status
        3.  
          Creating an appliance checkpoint from the appliance shell menu
      2. About rollback to a checkpoint
        1.  
          About appliance rollback
        2.  
          About appliance rollback validation
        3.  
          Rollback to an appliance checkpoint from the NetBackup Appliance Web Console
        4.  
          About checkpoint rollback status
        5.  
          Rollback to an appliance checkpoint from the appliance shell menu
      3. About NetBackup appliance factory reset
        1.  
          Factory reset best practices
        2.  
          Starting a factory reset from the NetBackup Appliance Web Console
        3.  
          About factory reset status
        4.  
          Starting a factory reset from the appliance shell menu
    6. Manage > License
      1.  
        Managing license keys on the NetBackup appliance
      2.  
        Adding a permanent license key if an evaluation license key expires
    7. About the Migration Utility
      1.  
        Manage > Migration Utility > Configure Migration
      2.  
        Manage > Migration Utility > Migration Status
      3.  
        Configuring a new migration task
      4.  
        Viewing the migration task status
      5.  
        Best practices for migration utility
    8. Software release updates for NetBackup Appliances
      1.  
        Manage > Software Updates
      2. Methods for downloading appliance software release updates
        1.  
          Downloading software updates to a NetBackup appliance using the NetBackup Appliance Web Console
        2.  
          Downloading software updates directly to a NetBackup appliance
        3.  
          Downloading software updates to a NetBackup appliance using a client share
      3.  
        Installing a NetBackup appliance software update using the NetBackup Appliance Shell Menu
      4.  
        Appliance servers to upgrade
      5.  
        Software Updates Installation Status
    9. About installing an EEB
      1.  
        Installing an EEB
    10. About installing NetBackup Administration Console and client software
      1.  
        Installing NetBackup client software through CIFS and NFS shares
      2.  
        Downloading NetBackup client packages to a client from a NetBackup appliance
      3.  
        Downloading the NetBackup Administration Console to a Windows computer from a NetBackup appliance
    11. Manage > Additional Servers
      1.  
        Managing additional servers to the appliance
    12.  
      Manage > Certificates
    13. Manage > High Availability
      1.  
        Monitoring a high availability configuration from the NetBackup Appliance Web Console
  4. Managing NetBackup appliance using the NetBackup Appliance Shell Menu
    1.  
      Expanding the bandwidth on the NetBackup appliance
    2.  
      About configuring the maximum transmission unit size
    3. About OpenStorage plugin installation
      1.  
        Installing OpenStorage plugin
      2.  
        Uninstalling OpenStorage plugin
    4. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    5. About running NetBackup commands from the appliance
      1. About NetBackup administrator capabilities
        1.  
          Running NetBackup commands from the NetBackup appliance
        2. Creating a NetBackup touch file from the NetBackup appliance
          1.  
            Loading the NetBackup notify scripts
        3.  
          About NetBackup operating system commands
        4.  
          Best practices for running NetBackup commands from the NetBackup appliance
        5.  
          Known limitations of running NetBackup commands from the NetBackup appliance
      2. Creating NetBackup administrator user accounts
        1.  
          Logging on as a NetBackup administrator
        2.  
          Managing NetBackup administrator user account passwords
        3.  
          Auditing NetBackup administrator accounts
      3.  
        Deleting NetBackup administrator user accounts
      4.  
        Viewing NetBackup administrator user accounts
    6. About Auto Image Replication between appliances
      1. About Auto Image Replication between NetBackup appliances
        1.  
          Adding a trusted master server
        2.  
          Prerequisites for Auto Image Replication
        3. Configuring a replication target
          1.  
            Determining the appliance deduplication password
      2.  
        About Auto Image Replication between NetBackup appliances and deduplication appliances
    7. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
    8. About high availability configuration
      1.  
        Checking the status
      2.  
        Getting the asset tag
      3.  
        Switching the services over
      4.  
        Removing a node
    9. About the non-certified disk erasure
      1.  
        Configuring the non-certified disk erasure
      2.  
        Viewing the non-certified disk erasure status
      3.  
        Aborting the non-certified disk erasure
  5. Understanding the NetBackup appliance settings
    1.  
      About modifying the appliance settings
    2. Settings > Notifications
      1. Settings > Notifications > Alert Configuration
        1.  
          Configuring Alert Configuration settings
        2. About SNMP
          1.  
            About the Management Information Base (MIB)
        3. About Call Home
          1.  
            Enabling and disabling Call Home from the NetBackup Appliance Shell Menu
          2.  
            Configuring a Call Home proxy server from the NetBackup Appliance Shell Menu
          3.  
            Understanding the Call Home workflow
          4.  
            About the Product Improvement Program
      2. Settings > Notifications > Login Banner
        1.  
          Creating the appliance login banner
        2.  
          Removing the appliance login banner
      3. Settings > Notification > Registration
        1.  
          About AutoSupport
    3. Settings > Network
      1.  
        VLAN configuration for NetBackup Appliances
      2. Settings > Network > Network Settings
        1.  
          NetBackup 5330 compute node Ethernet port configurations
        2. About WAN Optimization
          1.  
            How to enable WAN optimization for a network interface port or a network interface port bond
          2.  
            How to disable WAN optimization for a network interface port or a network bond
          3.  
            Viewing the WAN optimization status
        3.  
          Network and VLAN configuration guidelines
        4.  
          Creating a bond
        5.  
          Tagging VLAN
        6.  
          Adding static route
      3. Settings > Network > Fibre Transport
        1.  
          About the HBA port mode configuration table
        2.  
          Configuring Fibre Transport media sever settings
        3.  
          Configuring Fibre Transport to other NetBackup appliances
        4.  
          Configuring Fibre Transport on a target appliance for optimized duplication and replication
      4. Settings > Network > Host
        1.  
          Changing DNS and Host Name Resolution (non-DNS) configuration settings
      5.  
        About IPv4-IPv6-based network support
    4.  
      Settings > Date and Time
    5. Settings > Authentication
      1. About configuring user authentication
        1.  
          Generic user authentication guidelines
      2. About authorizing NetBackup appliance users
        1.  
          NetBackup appliance user role privileges
      3.  
        Settings > Authentication
      4. Settings > Authentication > LDAP
        1.  
          Adding an LDAP server configuration
        2.  
          Importing an LDAP server configuration
        3.  
          Setting the SSL certification
        4.  
          Exporting an LDAP configuration
        5.  
          Unconfiguring LDAP user authentication
        6.  
          Enabling the LDAP server configuration
        7.  
          Disabling the LDAP server configuration
        8.  
          Deleting LDAP configuration parameters
        9.  
          Adding LDAP configuration parameters
        10.  
          Adding an LDAP attribute mapping
        11.  
          Deleting an LDAP attribute mapping
      5. Settings > Authentication > Active Directory
        1.  
          Adding an Active Directory server configuration
        2.  
          Unconfiguring the Active Directory user authentication
      6. Settings > Authentication > Kerberos-NIS
        1.  
          Adding a Kerberos-NIS authentication configuration
        2.  
          Unconfiguring the Kerberos-NIS user authentication
      7. Settings > Authentication > User Management
        1.  
          Adding appliance users
        2.  
          Deleting appliance users
        3.  
          Adding appliance user groups
        4.  
          Deleting appliance user groups
        5.  
          Granting roles to users and user groups
        6.  
          Revoking roles from users and user groups
        7.  
          Synchronizing the user groups
    6.  
      Settings > Password Management
  6. Troubleshooting
    1.  
      Viewing log files using the Support command
    2.  
      Where to find NetBackup appliance log files using the Browse command
    3. About disaster recovery
      1.  
        Recover a NetBackup appliance master server using NetBackup catalog restore
    4.  
      Gathering device logs with the DataCollect command
  7. Deduplication pool catalog backup and recovery
    1.  
      Deduplication pool catalog backup policy
    2.  
      Automatic configuration of the deduplication pool catalog backup policy
    3.  
      Manually configuring the deduplication pool catalog backup policy
    4.  
      Manually updating the deduplication pool catalog backup policy
    5.  
      Recovering the deduplication pool catalog

Downloading software updates to a NetBackup appliance using a client share

Use this procedure to download the software release updates or client packages to an appliance using a CIFS or an NFS client share.

Note:

For the 3.1 release, the server, client, and add-on packages are located on the Veritas SORT website, along with a text file that contains the MD5 and SHA1 checksums. This procedure includes links to access all of these items.

Note:

If downloading the software updates directly to the appliance fails, use this method to download the appliance software release update or client package onto the appliance.

Perform this method from a computer that is connected to the appliance and that also has Internet access. Internet access is needed to download the files or packages from the Veritas Support website to the appliance.

To download software release updates or client packages to the appliance using a CIFS or an NFS client share:

  1. Open an SSH session and log on to the appliance as an administrator using the NetBackup Appliance Shell Menu.
  2. To open an NFS or a CIFS share, enter the following command:

    Main_Menu > Manage > Software > Share Open

  3. Map or mount the appliance share directory as follows:

    • Windows CIFS share

      \\<appliance-name>\incoming_patches

    • UNIX NFS share

      mkdir -p /mount/<appliance-name>

      mount <appliance-name>:/inst/patch/incoming/mount/<appliance-name>

  4. This step describes downloading the upgrade package files, the client and add-on packages, and where to find the MD5 and SHA1 checksums.

  5. Use the following commands to join (and extract) the release update .rpm files:

    • For Windows:

      copy /b NB_Appliance_N_<release-version>.x86_64-tar-split.1of3+ NB_Appliance_N_<release-version>.x86_64-tar-split.2of3+ NB_Appliance_N_<release-version>.x86_64-tar-split.3of3+ NB_Appliance_N_<release-version>.tar

      Note:

      This command must be entered as one string. Make sure that the only space in the name is after .3of3. In addition, <release> is the software release number and <version> is the posted version number.

      Use Windows WinRAR utilities to uncompress the NB_Appliance_N_<release-version>.tar file. The resulting files are as follows:

      • SYMC_NBAPP_update-<release-version>.x86_64.rpm

      • update.rpm.md5_checksum

      • update.rpm.sha1_checksum

    • For UNIX:

      cat NB_Appliance_N_<release-version>.x86_64-tar-split.1of3<space> NB_Appliance_N_<release-version>.x86_64-tar-split.2of3<space> NB_Appliance_N_<release-version>.x86_64-tar-split.3of3 | tar xvf -

      Where <release-version> is the software release number, such as 3.1, and the version number of the software release, such as -1.

      Note:

      This command is one string. In this example, there is one space between each split package that is identified with a "<space>".

      The resulting files are as follows:

      • SYMC_NBAPP_update-<release-version>.x86_64.rpm

      • update.rpm.md5_checksum

      • update.rpm.sha1_checksum

    Note:

    To extract packages on UNIX systems, Veritas recommends that you use GNU tar version 1.16 or higher instead of tar. See the following Technote for more information about extracting images:

    https://www.veritas.com/docs/TECH154080

  6. For UNIX systems, run one of the following commands to compute the checksum value for the .rpm file:

    md5sum SYMC_NBAPP_update-<release-version>.x86_64.rpm or sha1sum SYMC_NBAPP_update-<release-version>.x86_64.rpm.

    Verify that the checksum value matches the content of the update.rpm.md5_checksum file or the update.rpm.sha1_checksum file.

  7. Copy this release update or client package .rpm to the mounted share.

    Note:

    During the copy process, do not run any commands on the appliance. Doing so can cause the copy operation to fail.

  8. After you have successfully copied the release update or client package .rpm into the mounted share, unmap or unmount the shared directory.
  9. On the appliance, enter the following command to close the NFS and the CIFS shares:

    Main_Menu > Manage > Software > Share Close

    If you run any of the following commands before you close the share, the downloaded release update or client package is moved from the share directory location to its proper location. However, you must still run the Share Close command to ensure that the NFS and the CIFS shares are closed.

    Note:

    For upgrades from 2.6.1 or 2.6.1.x, the release update or the client package cannot be verified and moved unless the Symantec Critical System Protection (SCSP) scanning is complete.

    For upgrades from 2.7.1 or later, the release update or the client package cannot be verified and moved unless the Symantec Data Center Security (SDCS) scanning is complete.

    • List Version

    • List Details All

    • List Details Base

    • Share Open

    • Share Close

  10. To list the available release updates or client packages on the appliance, enter the following command and note the name of the downloaded files:

    Main_Menu > Manage > Software > List Downloaded

    Running this command validates and moves the release update or the client package from the share directory to its proper location. You are not notified that this move has occurred.

More Information

Downloading software updates to a NetBackup appliance using the NetBackup Appliance Web Console