Enterprise Vault™ Troubleshooting Operations Manager
- About this document
- Troubleshooting the installation and configuration of Operations Manager
- Configuring Operations Manager manually
- Troubleshooting accessing Operations Manager
- Troubleshooting problems when using Operations Manager
About troubleshooting Enterprise Vault Operations Manager
This technical note provides troubleshooting information on setting up, accessing, and using Enterprise Vault Operations Manager. It provides help for the following:
You have a problem when configuring Operations Manager, or you suspect that it may not be configured correctly.
See About troubleshooting the installation and configuration of Operations Manager.
You are sure that Operations Manager is configured correctly, but you cannot access it.
You can access Operations Manager successfully but you are having problems with the monitoring data or the reports.
See About troubleshooting problems when using Operations Manager.
Note:
From Enterprise Vault 10.0.3, you can limit the Vault Service account's SQL privileges to increase database security. The Enterprise Vault databases contain a set of roles that enable you to assign to the Vault Service account only those SQL privileges that are required to run Enterprise Vault. However, if you limit the SQL privileges of the Vault Service account for normal daily operations, you may need to grant additional SQL privileges to the account for other tasks that require higher privileges.
For more information on using the SQL Server roles, see the following article on the Support website: https://www.veritas.com/docs/100038151.