Veritas Flex Appliance SNMP Traps Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 5150,Veritas 5250,Veritas 5260,Veritas 5340,Veritas 5350,Veritas 5360

vrtsdiskTrap

OID: 1.3.6.1.4.1.48328.3.9.1.8

Description

The vrtsdiskTrap monitors the status of the appliance disks. If you receive an alert, it means that one of the disks has experienced an error.

Resolution

Check the SNMP trap or the email alert that you received for additional information to help you determine the exact issue that occurred. You can also check the show hardware-health commands. See the Flex Appliance Getting Started and Administration Guide for details.

Based on the information, take one of the following actions:

Table: Next steps for the vrtsdiskTrap

What happened

What to do now

If the disk State is Warning, and the Status is Unconfigured (Good), the disk is in a foreign, unsupported state. The disk may have been reinserted and caused an error.

Contact Veritas Support. Let them know of the error, with the following message:

Import foreign configuration

If the disk State is Failed, and the Status is Unconfigured (Bad), the disk is no longer functional.

Contact Veritas Support to replace the faulty disk.

If the disk State is Failed, and the Status is Offline, the disk is offline.

Contact Veritas Support for assistance.

If the disk State is Failed, and the Status is Missing, Not Found, or Removed, the disk cannot be detected.

Check to make sure that the disk is installed properly and is fully seated in the appliance.

53xx only: If the disk State is Failed, and the Status is Unresponsive, the disk is present but unresponsive.

Contact Veritas Support for assistance.

53xx only: If the disk State is Failed, and the Status is Incompatible, the disk is not compatible with the appliance.

Replace the disk with a compatible disk. If you need assistance, contact Veritas Support for assistance.

53xx only: If the disk State is Failed, and the Status is Loss of redundancy, the disk does not have redundant access.

Contact Veritas Support for assistance.