NetBackup IT Analytics Data Collector Installation and Configuration Guide for Veritas NetBackup

Last Published:
Product(s): NetBackup IT Analytics (11.5)
  1. Introduction
    1.  
      Overview
    2.  
      Distributed Data Collector (recommended for NetBackup)
    3.  
      Centralized Data Collector
    4.  
      Collection of backup and restore data
    5.  
      Data Collection Policies
  2. Configure a NetBackup IT Analytics Distributed Data Collector on a NetBackup Primary Server
    1.  
      Overview
    2. Configure Data Collector on non-clustered NetBackup 10.4 and later primary server
      1.  
        Manage Data Collector installation on NetBackup primary server
    3.  
      Configuration workflow for NetBackup 10.1.1, 10.2, 10.2.01, 10.3 or 10.3.0.1 on a non-clustered NetBackup primary server
    4. Configure Data Collector on non-clustered NetBackup 10.1.1, 10.2, 10.2.01, 10.3 or 10.3.0.1 primary server
      1.  
        Manage Data Collector installation on NetBackup (install/remove)
    5.  
      Configuration workflow for NetBackup versions lower than 10.1.1
    6.  
      Configure Data Collector on NetBackup primary with version lower than 10.1.1
  3. Configure a Veritas NetBackup Data Collector Policy
    1.  
      Veritas NetBackup Data Collector policy configuration prerequisites
    2.  
      Create NetBackup Data Collector Role, Service Account, and API Key
    3.  
      Add a Veritas NetBackup Data Collector policy
    4.  
      Add/Edit NetBackup Primary Servers within the Data Collector policy
    5. Configuring file analytics in NetBackup Data Collector policy
      1.  
        Prerequisites to configure File Analytics for NetBackup
      2.  
        Data Collector and Portal sizing guidelines for File Analytics
      3.  
        Configure File Analytics
      4.  
        Export File Analytics data
  4. Installing the Data Collector software
    1.  
      Introduction
    2.  
      Considerations to install Data Collector on non-English systems
    3.  
      Install Data Collector Software on Windows
    4.  
      Install Data Collector software on Linux
    5.  
      Deploy Data Collector in native Kubernetes environment
    6.  
      Configure Data Collector manually for Veritas NetBackup
    7.  
      Install Data Collector binaries on Windows (without configuration)
    8.  
      Install Data Collector binaries on Linux host (without configuration)
    9.  
      Override default Java Heap memory (XMX) value for Data Collector utilities
  5. Configure SSL
    1.  
      SSL/TLS certificate configuration
    2.  
      SSL implementation overview
    3.  
      Obtain an SSL certificate
    4.  
      Update the web server configuration to enable SSL on the Portal server
    5.  
      Enable / Disable SSL for a Data Collector
    6.  
      Enable / Disable SSL for emailed reports
    7.  
      Test and troubleshoot SSL configurations
    8.  
      Keystore file locations on the Data Collector server
    9.  
      Import a certificate into the Data Collector Java keystore
    10.  
      Keystore on the portal server
    11.  
      Add a virtual interface to a Linux server
    12.  
      Add a virtual / secondary IP address on Windows
  6. Centralized Data Collector for NetBackup - Prerequisites, Installation, and Configuration
    1.  
      Overview
    2. Step-1: Choose operating system and complete prerequisites
      1.  
        Factors impacting Data Collector performance and memory requirements
      2.  
        Data Collector supported operating systems
      3.  
        Data Collector server memory and CPU guidelines
      4.  
        Additional prerequisites
      5.  
        Linux Data Collector Prerequisites: Changing the Linux Temporary Directory for Collection
    3.  
      Step-2: HTTPS requirement
    4.  
      Step-3: Add Data Collector on NetBackup IT Analytics Portal
    5.  
      Step-4: Create NetBackup Data Collector Role, Service Account, and API Key
    6. Step-5: SSH/WMI
      1.  
        Linux Centralized Data Collector: SSH
      2. Windows Data Collector: WMI Connectivity
        1.  
          Testing WMI connectivity
        2.  
          Installing the WMI Proxy Service (Windows Host Resources only)
    7.  
      Step-6: Install the Data Collector
    8.  
      Step-7: Configure Data Collector
    9.  
      Step-8: Verify the Data Collector is online from the Portal
    10.  
      Step-9: Confirm that the Data Collector is updated
    11.  
      Step-10: Configure the data collection policy
    12.  
      Step-11: Confirm that the NetBackup data collection policy is collecting data
  7. Upgrading Data Collector Locally
    1.  
      Overview
    2.  
      Verification of upgrade bundle available on Data Collector server
    3.  
      Upgrade the Upgrade Manager component
    4.  
      Upgrade the Data Collector component which is the aptare.jar file
    5.  
      Upgrade the Upgrade Manager and Data Collector components together
    6.  
      Upgrade logs and upgrade related database views
    7.  
      Resolve file lock issue on Windows host during Data Collector upgrade
  8. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Configuring the Data Collector
    5.  
      Upgrading a clustered Data Collector
    6.  
      Considerations when Data Collector is pointing to Alta Domain Management
  9. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
    6.  
      Manage cluster configuration during NetBackup upgrade (Windows)
    7.  
      Uninstall cluster Data Collector
  10. Install and configure NetBackup IT Analytics Data Collector on MSCS environment
    1.  
      Cluster Data Collectors with MSCS on Windows
    2.  
      Perform cluster configurations
    3.  
      Upgrade NetBackup IT Analytics Data Collector in MSCS
    4.  
      Uninstall NetBackup IT Analytics Data Collector
    5.  
      Steps to perform before and after NetBackup upgrade
  11. Data Collector Policy Migration
    1.  
      Migrate NetBackup data collection policy from centralized to distributed Data Collector
  12. Pre-Installation setup for Veritas NetBackup appliance
    1.  
      Overview
    2.  
      Prerequisites for adding Data Collectors (Veritas NetBackup appliance)
    3.  
      Installation Overview (Veritas NetBackup Appliance)
    4.  
      Adding a Veritas NetBackup Appliance Data Collector policy
  13. Pre-installation setup for Veritas Flex Appliance
    1.  
      Pre-Installation setup for Veritas Flex Appliance
    2.  
      Prerequisites for adding Data Collectors (Veritas Flex Appliance)
    3.  
      Installation overview (Veritas Flex Appliance)
    4.  
      Add a Veritas Flex Appliance policy
    5.  
      Troubleshoot Veritas Flex Appliance policy configuration
  14. Data Collector Troubleshooting
    1.  
      Resolving Data Collectors connections issues - Linux specific
    2.  
      Resolving Data Collectors connections issues - Windows specific
    3.  
      Portal upgrade performance issues
    4.  
      Configuring web proxy updates
    5.  
      Host resources troubleshooting
    6.  
      Host resources: Check the status of the WMI proxy server
    7.  
      Host resources: Post-Installation verification
    8. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    9.  
      Host resources: Check host connectivity
    10.  
      Host resources: Check host connectivity using Host Resource Configuration file
    11. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    12.  
      Host resources: Check the execution of a command on a remote server
    13.  
      Host resources Data Collection
    14.  
      Host resources: Collection in stand-alone mode
    15. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    16.  
      Identifying Windows file system access errors (File Analytics)
    17.  
      Collect from remote shares (File Analytics)
    18.  
      Adding a certificate to the Java keystore
    19.  
      Override default Java Heap memory (XMX) value for Data Collector utilities
  15. Appendix A. Configure Appliances
    1.  
      Configure NetBackup Appliances for Data Collection
    2.  
      Configure NetBackup Flex Appliances for Data Collection
  16. Appendix B. Load historic events
    1.  
      Introduction
    2.  
      Load Commvault Simpana events
    3.  
      Load EMC Avamar events
    4.  
      Load EMC NetWorker events
    5.  
      Load HP Data Protector events
    6.  
      Load IBM Spectrum Protect (TSM) events
    7.  
      Load Oracle Recovery Manager (RMAN) events
    8.  
      Load Veeam Backup & Replication events
    9. Load Veritas NetBackup events
      1.  
        Load events for individual NetBackup clients
      2.  
        Load events for a group of NetBackup clients
    10.  
      Load Veritas Backup Exec events
    11.  
      Corrections in duplication of clients
    12.  
      Cohesity
    13.  
      Dell EMC NetWorker Backup & Recovery
  17. Appendix C. Firewall configuration: Default ports
    1.  
      Firewall configuration: Default ports
  18. Appendix D. CRON Expressions for Policy and Report Schedules
    1.  
      CRON expressions for policy probe schedules
    2.  
      CRON expressions for scheduling reports
  19. Appendix E. Maintenance Scenarios for Message Relay Server Certificate Generation
    1.  
      Regenerate authentication certificate nearing expiry (or already expired)
    2.  
      Recover inadvertently deleted aptare.ks file
    3.  
      Authenticate new database with existing SSL certificates
    4.  
      SSL certificate authentication for a new data collector

Install Data Collector binaries on Windows (without configuration)

This Data Collector installation allows you to install the collector independent of the portal software installation. The collector remains disconnected from the portal until you configure it using a response file, that contains credentials of the Data Collector created on the NetBackup IT Analytics Portal and the data receiver.

Install the Data Collector

To install a Data Collector:

  1. Download and mount the Data Collector installer ISO file.
  2. Install the Data Collector using silentinstall.cmd and follow the installation prompt.

    You can install the Data Collector in the following options:

    • Install at default location:

      <ISO_MOUNT_DRIVE>:\silentinstall.cmd /INSTALL_TYPE:INSTALL
    • Install at custom location:

      <ISO_MOUNT_DRIVE>:\silentinstall.cmd /INSTALL_PATH:<custom location for dc installation> /INSTALL_TYPE:INSTALL

    The independent Data Collector installation is complete.

Configure the Data Collector using responsefile

A sample responsefile is saved when you install the Data Collector. To connect the Data Collector with the NetBackup IT Analytics Portal, you must configure its responsefile with the credentials of the Data Collector created on the portal and run a configuration command as described in the procedure below.

To configure the Data Collector:

  1. Obtain the following details from the NetBackup IT Analytics Portal:
    • Registration file downloaded from the Portal.

    • Proxy server configuration details

  2. Update the responseFile.cmd with the above values.
    @ECHO OFF
    REM -------------------------------------------------
    SET DATACOLLECTOR_REGISTRATION_FILE_PATH=
    REM -------------------------------------------------
    REM  Description: Enter the Data Collector's Key File path. The file path must include name of the file that was downloaded from the Portal.
    REM  Valid input values: Absolute path of key file
    REM  Required: True
    
    REM -------------------------------------------------
    SET HTTP_PROXY_CONF=N
    REM -------------------------------------------------
    REM  Description: It indicate whether proxy should be configured or not
    REM  Valid input values: Y,N
    REM  Default value: N
    
    REM -------------------------------------------------
    SET PROXY_HTTP_URL=
    REM -------------------------------------------------
    REM  Description: IP/hostname for HTTP Proxy
    REM  Valid input values: 10.20.30.40, localhost
    
    REM -------------------------------------------------
    SET PROXY_HTTP_PORT=
    REM -------------------------------------------------
    REM  Description: Port for HTTP proxy
    REM  Valid input values: Any number between 0 and 65535
    
    REM -------------------------------------------------
    SET PROXY_HTTPS_URL=
    REM -------------------------------------------------
    REM  Description: IP/hostname for HTTPS Proxy
    REM  Valid input values: 10.20.30.40, localhost
    
    REM -------------------------------------------------
    SET PROXY_HTTPS_PORT=
    REM -------------------------------------------------
    REM  Description: Port for HTTPS proxy
    REM  Valid input values: Any number between 0 and 65535
    
    REM -------------------------------------------------
    SET PROXY_USERID=
    REM -------------------------------------------------
    REM  Description: Proxy UserId
    REM  Default value:
    
    REM -------------------------------------------------
    SET PROXY_PASSWORD=
    REM -------------------------------------------------
    REM  Description: Proxy user password
    REM  Default value:
    
    REM -------------------------------------------------
    SET PROXY_NOT_FOR=
    REM -------------------------------------------------
    REM  Description: List of IP/hostname which should be excluded for proxy
    REM  Default value:

    The Data Collector installation without connecting it with the portal is complete

Configure the Data Collector using responsefile

To configure the installation, run the below command from command prompt:

<ISO_MOUNT_DRIVE>:\silentinstall.cmd /RESPFILE:<responsefile_path> /INSTALL_PATH:<Data_Collector_installation_path> /INSTALL_TYPE:CONFIG

or

<INATALL_PATH>\DC\configure.cmd" /RESPFILE:<response_file_path> /INSTALL_TYPE:CONFIG

Uninstall Data Collector

Remove the Data Collector installation from Control Panel > Add and Remove Programs menu.