NetBackup™ Web UI Cloud Administrator's Guide
- Managing and protecting cloud assets
- Configure Snapshot Manager's in NetBackup
- Managing intelligent cloud groups
- Protecting cloud assets or intelligent cloud groups
- About protecting Microsoft Azure resources using resource groups
- About the NetBackup Accelerator for cloud workloads
- Protecting PaaS objects
- Prerequisites for protecting PaaS assets
- Installing the native client utilities
- Add credentials to a database
- Recovering cloud assets
- Performing granular restore
- Troubleshooting protection and recovery of cloud assets
Troubleshooting
When you trigger a subsequent (twice) restore operation on the same VM, an error occurs during restore operation. This error causes the following issues:
The tags from original OS disk are not copied to newly created restored OS disk.
User login might fail after the VM restore due to ssh failure.
Workaround:
Check if the ssh daemon is running on the system. If not, then perform the steps that are mentioned in the https://docs.microsoft.com/en-us/azure/virtual-machines/troubleshooting/troubleshoot-ssh-connection topic.
If you try to restore files or folders from partition or file system that are not supported by Snapshot Manager, then you get the following error in the restore job.
Error nbcs (pid=<processs id>) Failed to restore file(s) and folder(s) from snapshot for asset <asset name>
Workaround:
If you want to avoid listing files or folder while browsing for single file restore, which are not supported by Snapshot Manager, then enable CP DISKMAP check by setting below flag in bp.conf
file of NetBackup master server.
CP_DISKMAP_CHECK = true/yes