Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.3)
Platform: Flex Appliance OS
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Flex Appliance 1.3 new features, enhancements, and changes
    4.  
      Supported upgrade paths to this release
    5.  
      Operational notes
    6.  
      Flex Appliance 1.3 release content
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Installing the NetBackup Administration Console and client packages
    7.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
    5.  
      Changing DNS or Hosts file settings
  4. Managing users
    1.  
      Overview of the Flex Appliance default users
    2. Managing Flex Appliance Console users and tenants
      1.  
        Adding a tenant
      2.  
        Editing a tenant
      3.  
        Removing a tenant
      4.  
        Adding a local user to the Flex Appliance Console
      5.  
        Connecting an Active Directory domain to the Flex Appliance Console
      6.  
        Importing an Active Directory user or user group to the Flex Appliance Console
      7.  
        Editing an Active Directory domain in the Flex Appliance Console
      8.  
        Changing a user password in the Flex Appliance Console
      9.  
        Removing a user from the Flex Appliance Console
    3.  
      Changing the hostadmin user password in the Flex Appliance Shell
    4. Managing NetBackup application instance users
      1.  
        Adding and removing local NetBackup instance users
      2.  
        Connecting a remote user domain to a NetBackup instance
      3.  
        Changing a user password on a NetBackup instance
  5. Using Flex Appliance
    1. Managing the repository
      1.  
        Adding files to the repository
      2.  
        Removing the current appliance upgrade or update package from the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Resizing instance storage
      2.  
        Editing instance network settings
      3. Managing application add-ons on instances
        1.  
          Installing application add-ons
        2.  
          Uninstalling application add-ons
        3.  
          Changing the application add-on installation order
      4.  
        Viewing instance performance metrics
      5. Running NetBackup commands on an application instance
        1.  
          Creating a NetBackup touch file on an application instance
      6.  
        Setting environment variables on NetBackup instances
      7.  
        Storing custom data on a NetBackup instance
      8.  
        Establishing trust with a NetBackup 7.7.3 master server instance
    4. Upgrading application instances
      1.  
        Warnings and considerations for instance rollbacks
    5. About Flex Appliance upgrades and updates
      1.  
        Upgrading Flex Appliance
      2.  
        Updating Flex Appliance
  6. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Registering an appliance
      2.  
        Viewing Call Home information
      3.  
        Configuring Call Home settings
      4.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information on a Veritas 5340 Appliance
      3.  
        Viewing Expansion Storage Shelf information on a Veritas 5340 Appliance
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  7. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Recovering storage data after a factory reset
    3.  
      Performing a storage reset
    4.  
      Removing a node
  8. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex appliance

Flex Appliance 1.3 release content

The following list contains the known issues that were fixed and that are now included in this release of Flex Appliance.

  • During a rollback after an instance upgrade, the Activity Monitor erroneously showed the following error message:

    Failed to clear the fault on <instance_name>_appVols on <node_name>. Check /log/hostagent.log and VCS logs for more details.

  • If you resized the storage on an instance to a smaller amount and the storage reduction took longer than an hour, the Activity Monitor timed out, and the resize status showed as Failed. However, the resize operation continued running in the background, and if it completed after the time-out, the status changed to Successful.

  • If you upgraded an appliance node to Flex Appliance 1.2 and then rolled back the version to 1.1, an issue could occur that caused the Flex Appliance Console to be unable to load. In addition, if you ran the command show appliance status in the Flex Appliance Shell, the infra_svc service showed as OFFLINE for all appliance nodes, as follows:

    B infra_svc nbapp834 Y N OFFLINE 
B infra_svc nbapp835 Y N OFFLINE

  • During an upgrade from Flex Appliance 1.1 to version 1.2, a restart prompt appeared in the Flex Appliance Shell. If you responded with No or gave an invalid response, the following, incorrect error message may have displayed:

    Operation failed

  • On a Veritas 5340 Appliance, a receive transmission (RX) error message appeared for 10GbE ports in Slot 8. These ports experienced a 20% backup performance degradation in comparison to the 10GbE ports in other slots, which were not affected.