Veritas InfoScale™ 7.3.1 Troubleshooting Guide - Solaris

The installvcs script handles most license key validations. However, if you install a VCS key outside of installvcs (using vxlicinst, for example), you can validate the key using the procedure described below.

1. The vxlicinst command handles some of the basic validations:

   node lock: Ensures that you are installing a node-locked key on the correct system

   demo hard end date: Ensures that you are not installing an expired demo key

2. Run the vxlicrep command to make sure a VCS key is installed on the system. The output of the command resembles:

   License Key      = XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
   Product Name     = VERITAS Cluster Server
   Serial number    = XXXX
   License Type     = PERMANENT
   OEM ID           = XXXX
   Site License     = YES
   Editions Product = YES
   Features :
   Platform:        = Unused
   Version                   =  7.3.1
   Tier                      = Tiern3
   Reserved                  = 0
   Mode                      = VCS
   Global Cluster Option     = Enabled
   CPU_TIER                  = 0

3. Look for the following in the command output:

   Make sure the Product Name lists the name of your purchased component, for example, Veritas Infoscale products. If the command output does not return the product name, you do not have a VCS key installed.

   If the output shows the License Type for a VCS key as DEMO, ensure that the Demo End Date does not display a past date.

   Make sure the Mode attribute displays the correct value.

   If you have purchased a license key for the Global Cluster Option, make sure its status is Enabled.

4. Start VCS. If HAD rejects a license key, see the licensing error message at the end of the engine_A log file.