Veritas™ Resiliency Platform 2.2 Solutions for VMware
- Section I. Overview of Resiliency Platform
- Overview of Resiliency Platform
- Overview of Resiliency Platform Data Mover
- Overview of recovery to on-premises data center
- Managing assets protected by NetBackup
- Overview of Amazon Web Services
- Overview of vCloud
- Section II. Preparing your environment
- Using array-based replication
- Using Veritas Resiliency Platform Data Mover
- Managing disaster recovery network mapping
- Managing Replication Gateway pairs
- Using array-based replication
- Section III. Working with resiliency groups
- Managing resiliency groups
- Configuring resiliency groups for remote recovery
- Managing virtual machines for remote recovery (DR) using 3rd party replication technology
- Managing virtual machines for remote recovery (DR) using Resiliency Platform Data Mover
- Managing virtual machines for remote recovery (DR) in Amazon Web Services
- Managing resiliency groups
- Section IV. Managing disaster recovery
- Rehearsing DR operations to ensure DR readiness
- Performing disaster recovery operations
- Rehearsing DR operations to ensure DR readiness
- Managing resiliency plans
- Creating a new resiliency plan template
- Monitoring risks, reports, and activities
- Managing evacuation plans
- Appendix A. General troubleshooting
- Resolving the Admin Wait state
- Appendix B. Sample policy and trust relationships for AWS
Troubleshooting NetBackup issues
The following table lists some of the issues that you may come across while restoring backup images using NetBackup.
Table:
Description | Solution |
---|---|
Restore operation fails at the Restore virtual machine image step. | In the Recent Activities panel, check the details of the failed step. Details such as Job ID and NetBackup master server name are displayed. These can be used to retrieve the failure reason using bperror command on the NetBackup master server. |
Although the Restore operation is complete, the Recent Activities panel shows that the process is stuck at "Restore virtual machine image" step. | Do the following:
|
After completion of the Restore operation, the NICs attached to the virtual machines are not displayed. | Ensure that VLAN mapping is complete at the production data center. If multiple network interface cards (NICs) are assigned to a virtual machine, then you need to apply IP customization to all the NICs. |
Restore operation fails | Check the log file for errors. Log file location: /var/opt/VRTSsfmh/logs/mhrun.log |
Restore operation fails. The activities monitor on NetBackup master server shows the following error. NetBackup VMware policy restore error (2820) | When you add a VMware access host or a recovery host to the NetBackup master server, ensure that you add only the NetBackup client. Else the restore operation performed using the Resiliency Platform console may fail. |
After adding the NetBackup master server, if you immediately perform the 'Configuring the assets for remote recovery using the Copy service objective' operation, then the operation may fail. | Discovery of NetBackup master server by Resiliency Platform takes some time. If there are no configuration issues, then you may perform the 'Configuring the assets for remote recovery using the Copy service objective' operation after some time. |
Deleted NetBackup policies | Resiliency Platform does not validate deactivated NetBackup policies but displays RPO risks if the assets are protected. |