Veritas Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.1)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1.  
      About Enterprise Vault SMTP Archiving
    2.  
      About SMTP Journaling
    3.  
      About Selective SMTP Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      Configuring SMTP Journaling and SMTP Mailbox Journaling
    6.  
      Configuring Selective SMTP Journaling and SMTP Mailbox Journaling
    7.  
      Using Exchange Server to journal messages to Enterprise Vault
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Creating archives for SMTP messages
    3. Configuring retention categories and SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    4. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
    5. Adding SMTP target addresses
      1.  
        Additional configuration for Selective SMTP Journaling or SMTP Mailbox Journaling
      2.  
        Adding a large number of SMTP target addresses
    6. Adding an SMTP Archiving task
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
  5. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases
  6. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving

About Selective SMTP Journaling

Figure: Example of Selective SMTP Journaling

Example of Selective SMTP Journaling

You can implement Selective SMTP Journaling if you want to archive only messages that are sent to and from particular email addresses. For example, in Figure: Example of Selective SMTP Journaling only the messages to and from all the senior managers in example.com are archived. Messages to and from VP1, VP2, and VP3 are stored in the archive called VP mail. The addresses for these managers, VP1@sales.example.com, VP2@legal.example.com, and VP3@rnd.example.com, are added as SMTP target addresses and enabled for archiving. The address, All_VPs@example.com, is the SMTP address for a distribution list that includes all the senior managers in the company.

To ensure that Enterprise Vault finds the selected target addresses in distribution lists, the distribution lists in journaled messages must be expanded by hub transport servers before the messages are sent to Enterprise Vault SMTP servers.

As in SMTP Journaling, the relay MTAs BCC or journal copies of all messages to the Enterprise Vault SMTP routing address. The Enterprise Vault SMTP server recognizes the routing address as a target address, and puts the message in the SMTP holding folder. However, in Selective SMTP Journaling, you do not enable the target routing address for archiving, so the archiving task does not store messages in the archive associated with the routing address. Instead, the task searches the sender and recipient fields in each message for any of the selected target addresses, and stores the message in the archive that is associated with the target address it finds.

To ensure that the SMTP archiving task searches for selected target addresses in all of the sender and recipient fields (X-RCPT-TO, To, CC, BCC, From, Sender), you must set the advanced SMTP site setting, Selective Journal Archiving, to Yes.

Although the archive can be of any type, user archive types, such as Exchange Mailbox and Internet Mail archives, are not recommended for Selective SMTP Journaling. The archive types that are typically used for journal archiving are SMTP, Shared, or Exchange Journal archives. In archive types that contain folders, such as SMTP archives, the SMTP Archiving task stores the messages in the Inbox. Other journal archive types, such as Shared and Exchange Journal archives, do not contain folders. In these archives, the task stores the messages in the root of the archive.

In the example above, messages to and from VP1@sales.example.com, VP2@legal.example.com, and VP3@rnd.example.com are stored in the one archive, VP mail. However, target addresses could be associated with different archives. If a message contains several of the selected target addresses, a copy of the message may be stored in more than one archive. Enterprise Vault implements single-instance storage as permitted by the vault store configuration.

Messages that do not contain any of the selected target addresses are not archived. In the example above, john@rnd.example.com and facilities@example.com are not configured as selected target addresses. The archiving task only archives messages to and from john and facilities if they contain any of the selected target addresses.

The following points summarize key tasks that you need to perform when implementing Selective SMTP Journaling:

  • Configure the relay MTAs to BCC or journal copies of all messages to the Enterprise Vault SMTP routing address.

  • In Enterprise Vault decide which archives to use. The archives must exist before you configure the SMTP target addresses.

  • In Enterprise Vault configure the routing address as an SMTP target, but do not enable it for archiving; that is, do not select the check box, Archive messages sent from or received by this SMTP address, in the properties of this target.

  • Configure as SMTP targets the selected addresses that you want to archive. In the properties of these targets, enable the targets for archiving; that is, select the check box, Archive messages sent from or received by this SMTP address.

  • Ensure that the advanced SMTP site setting, Selective Journal Archiving, is set to Yes. This ensures that the SMTP archiving task includes all of the sender and recipient fields (X-RCPT-TO, To, CC, BCC, From, Sender) in its searches.

  • Decide what to do with messages in the holding folder that do not contain any selected target addresses. By default, the archiving task deletes such messages. You can change this behavior using the advanced SMTP site setting, Delete messages without recipients or a matching target.

    See About the SMTP holding folder.

You can spread the archiving load over several Enterprise Vault SMTP servers, and load-balance the distribution of messages as described for SMTP Journaling.

See About SMTP Journaling.