Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Backing up Notification Server and the database

Because Notification Server also includes a database, you should back up the server on a regular basis. This process requires you to stop the Altiris Notification Server before backing up so you do not lose or corrupt data. To automate such a backup process, you can use Veritas System Recovery through Veritas System Recovery 21 Management Solution to create a cold recovery point.

See “To create a warm recovery point automatically”.

Table: Backing up Notification Server and the database

Step

Description

Step 1

Install the Veritas System Recovery Install Plug-in and Veritas System Recovery.

See Installing the Veritas System Recovery Plug-in on computers.

See Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers.

Step 2

Create a backup policy exclusively for Notification Server. No other computers should be assigned to this backup policy.

  • The backup policy needs to run two command files: One command file to stop the Altiris Notification Server before the snapshot is taken of the computer. And the other command file to restart Notification Server immediately after the snapshot.

    See About running command files during a backup.

  • Make sure that the backup policy runs at a time when backup policies for other managed computers do not run. For example, if most of your backup policies are scheduled to run at 02:00 A.M, the backup policy for the Veritas System Recovery 21 Management Solution server should run earlier than 02:00 A.M (or later).

Step 3

Make sure that the Veritas System Recovery 21 Management Solution server computer is not assigned to any Groups that you may have defined in the console. This ensures that the backup policies that are intended for other computers do not get assigned to the server.

Table: Backup Policy Schedule tab options for a recovery point set

Schedule tab options

Description

Schedule

Lets you select the days and a start time for when the backup should run.

Start time (24 hour format)

Lets you customize the start time of the backup .

Sun Mon Tue Wed Thu Fri Sat

Lets you customize the days of the week for the backup to run. The default is to run the backup Monday through Friday.

Run more than once per day

Lets you run the backup more than once a day to protect the data that you edit or change frequently.

Time between backups

Lets you specify the maximum time that should occur between backups.

Number of times

Lets you specify the number of times per day that the backup should run.

Automatically optimize

Lets you select how often optimization should occur for the backup destination to manage the used disk space.

You can choose from the following options:

  • Never

    Indicates that no deletion of incremental recovery points is performed.

  • Every four hours

    Indicates that a deletion of incremental recovery points that are four hours old (or older) is performed every four hours. Also, after the first incremental of the day is taken, all incremental files from two days previous are consolidated to a single file.

  • Every twelve hours

    Indicates that a deletion of incremental recovery points that are 12 hours old (or older) is performed every 12 hours. Also, after the first incremental of the day is taken, all incremental files from two days previous are consolidated to a single file.

Distribute strategy randomly across (minutes)

Indicates that the policy is distributed randomly across a specified number of minutes (0-1440) to all the computers that are assigned to the policy. This option applies if you save recovery points to a network destination.

For example, suppose you want to distribute a backup policy in 60 minutes to 120 computers. Each of the 120 computers would randomly choose a time within the 60 minutes, before or after the scheduled start time, to start the backup.

This option helps to run not the policy at the same start time for all computers, which can cause a denial of service condition on the network, the recovery point destination, or both.

Start a new recovery point set

Lets you select how frequently a new recovery point set should be started.

Your options for starting new recovery point set (base) include the following:

  • Weekly

    Creates a new recovery point set on the first scheduled or manual backup of the week.

  • Monthly

    Creates a new recovery point set on the first scheduled or manual backup of the month.

  • Quarterly

    Creates a new recovery point set on the first scheduled or manual backup every three months from the date when you selected this option.

  • Yearly

    Creates a new recovery point set on the first scheduled or manual backup of the year, once a year, on the date that you selected for this option.

  • Custom

    Lets you set specific weekly or monthly options for starting a new recovery point set.

Custom

Lets you customize the start time, and the days of the week or month to run the backup.

Note:

If you choose to archive recovery points, consider creating recovery point sets more frequently to keep the size of your recovery point sets smaller.

Table: Backup Policy Triggers tab options for a recovery point set

Triggers tab options

Description

Any application is installed

Indicates that an incremental recovery point is created at the time users begin to install a software application on their computer.

Specified applications are launched

Indicates that an incremental recovery point is created at the time users run a specified software application on their computer.

Any user logs on to the computer

Indicates that an incremental recovery point is created when users log on to Windows on their computer.

Any user logs off from the computer

Indicates that an incremental recovery point is created at the moment users log off from Windows on their computer (but does not turn off Windows).

Data added to the drive exceeds

Indicates that an incremental recovery point is created when the added data on a drive exceeds an amount (in megabytes) that you specify.

Table: Backup Policy Schedule options for an independent recovery point

Schedule option

Description

Automatically create a recovery point

Lets you specify a weekly or monthly backup schedule.

The scheduling options include the following:

  • Weekly

    Creates a new, independent recovery point on each day of the week that you check, and at the specified time. When you create independent recovery points one or more times per week, large amounts of disk storage space may be required.

  • Monthly

    Creates a new, independent recovery point on each day of the month that you check, and at the specified time.

  • No Schedule

    Saves all of the backup policy settings except a schedule. You can later deploy the backup policy at your convenience by assigning a schedule to the policy.

You can also create a single independent recovery point once, with no schedule.

See Creating an independent backup task.

Start time (24 hour format)

Lets you customize the start time of the backup .

Days of the week

Lets you customize the days of the week for the backup policy to run.

Days of the month

Lets you customize the days of the month for the backup policy to run.

Distribute strategy randomly across (minutes)

Indicates that the policy is distributed randomly across a specified number of minutes (0-1440) to all the computers that are assigned to the policy. This option applies if you save recovery points to a network destination.

For example, suppose you want to distribute a backup policy in 60 minutes to 120 computers. Each of the 120 computers would randomly choose a time within the 60 minutes, before or after the scheduled start time, to start the backup.

This option helps to not run the policy at the same start time for all computers, which can cause a denial of service condition on the network, the recovery point destination, or both.