Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Generating the LightsOut Restore 18 and 16 package

As Microsoft does not allow redistribution of WinPE, Veritas no longer provides the LightsOut Restore package in advance. You can now generate the LightsOut Restore 18 and 16 package in Veritas System Recovery 21 Management Solution by creating ISOs using the Veritas System Recovery Disk Creation Utility and uploading them on the Management Solution server.

When you install Veritas System Recovery 18 Management Solution and Veritas System Recovery 16 Management Solution, the Veritas System Recovery Disk Creation Utility is extracted and is available for download on the Management Solution Server.

To generate the LightsOut Restore package

  1. On the following path, sign in with your Veritas account, download, and extract the LORSetup.msi package (zip file) for Veritas System Recovery 18 and 16.

    http://my.veritas.com/

    If you do not have a Veritas account, contact customer support.

  2. After the download is complete, copy the extracted package to the following location:

    C:\ProgramFiles\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\18.0

    C:\ProgramFiles\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\16.0

  3. On the Home tab, click Packages and Policies > Update packages > LightsOut Restore link.

    • Click 18 > Install without user interface package link.

    • Click 16 > Install without user interface package link.

  4. Click Update Distribution Points and then click Save changes.
  5. On the Home tab, click Packages and Policies > Install Policies.

    • Click 18 > Create Veritas System Recovery Disk (ISO) and generate LightsOut Restore Package.

    • Click 16 > Create Veritas System Recovery Disk (ISO) and generate LightsOut Restore Package.

  6. On the Create Veritas System Recovery Disk (ISO) and generate LightsOut Restore Package panel, click the here link to download and install the Veritas System Recovery Disk Creation Utility.

    When you install this utility a limited version of the Veritas System Recovery 18 or 16 is installed on your computer.

    Note:

    You must restart your computer after the Veritas System Recovery Disk Creation Utility is downloaded and installed. An Internet connection is a must to create the Veritas System Recovery Disk.

  7. Do one of the following:

    • Click Run to start the installation.

      The Veritas System Recovery Disk Creation Utility is saved to a temporary location on your computer.

    • Click Save to save the installer on the default downloads location of your computer.

    • Click Save As and browse to select a location on your computer to save the installer.

    • Click Save and Run to save the installer and begin the installation.

    After the installation is complete, your computer restarts and the Create Veritas System Recovery Disk Wizard (Management Solution Mode) is displayed.

  8. Using the Create Veritas System Recovery Disk Wizard (Management Solution Mode)Veritas System Recovery Disk, create both 32-bit and 64-bit Veritas System Recovery Disks (ISOs).

    To learn more about how to create a Veritas System Recovery Disk, click the Help icon on the Create Wizard (Management Solution Mode).

  9. Open the Veritas System Recovery 21 Management Solution console, navigate to the Home tab, and click Packages and Policies > Install Policies.

    • Click 18 > Create Veritas System Recovery Disk (ISO) and generate LightsOut Restore Package.

    • Click 16 > Create Veritas System Recovery Disk (ISO) and generate LightsOut Restore Package.

  10. Select the Veritas System Recovery Disk (ISOs) to generate the LightsOut Restore package on the server check box.
  11. Click Browse to select both the 32-bit and 64-bit Veritas System Recovery Disks that you created.
  12. Click the Generate LightsOut Restore Package option.

    The LightsOut Restore package that is generated is saved on the Management Solution server.

  13. Use the Install Without User Interface policy in the Packages and Policies tab to deploy the LightsOut Restore package on the managed nodes.

    The Veritas System Recovery Disk (ISOs) are also stored on the Management Solution server at the following location:

    C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\18.0\ISO

    C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\16.0\ISO

    Note:

    If the LightsOut Restore package fails to generate, the logs with the failed information are available at the following location: Start\All Programs\Veritas\Diagnostics\Altiris Log Viewer.

    After the LightsOut Restore Package is generated you can configure and install LightsOut Restore 16 on client computers.