Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Installing Veritas System Recovery 18 or 16 on client computers

You can deploy the Veritas System Recovery 18 or 16 software delivery packages to client computers. You can also choose to install it with a user interface. The user interface lets you interact with the software from the desktop of the client computer.

For complete information about system requirements, see the Veritas System Recovery User's Guide (includes LightsOut Restore).

To install Veritas System Recovery 18 or 16 on client computers

  1. Mount the Veritas System Recovery 18 or 16 ISO.
  2. Browse to the root of the Veritas System Recovery 18 or 16 product directory.
  3. Copy the contents of the SSR32 folder and paste them to the default package location that is local to the computer on which Notification Server is installed.

    The default location is C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\VSR\18.0\Install.

    The default location is C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\VSR\16.0\Install

  4. Copy the contents of the SSR64 folder and paste them to the default package location that is local to the computer on which Notification Server is installed.

    The default location is C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\VSR\18.0\Installx64.

    The default location is C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\VSR\16.0\Installx64.

  5. From the left pane of the Veritas System Recovery 21 Management Solution Packages and Policies tab, expand the Update Packages list.
  6. Under Veritas System Recovery:

    • Go to 18, click Install Without User Interface Package or Install With User Interface Package, select required package.

    • Go to 16, click Install Without User Interface Package or Install With User Interface Package, select required package.

  7. In the bottom of the right pane, click Update Distribution Points to make the Notification Server computer aware of the package location that you added.
  8. Do one of the following:

    To install Veritas System Recovery 18 or 16 that includes a user interface that is accessible from the desktop on client computers

    Do the following:

    • On the Veritas System Recovery 21 Management Solution Packages and Policies tab, expand the Install Policies list in the left pane.

    • Under Veritas System Recovery:

      • Go to 18, click Install With User Interface.

      • Go to 16, click Install With User Interface.

    To install Veritas System Recovery 18 or 16 that does not include a user interface on the desktop of client computers

    Do the following:

    • On the Veritas System Recovery 21 Management Solution Packages and Policies tab, expand the Install Policies list in the left pane.

    • Under Veritas System Recovery:

      • Go to 18, click Install Without User Interface.

      • Go to 16, click Install Without User Interface.

  9. On the upper-right corner of the right pane, click On to enable the software delivery policy.
  10. Set the deployment options.

    Program name

    Identifies the name of the program that you want to run.

    Enable Verbose Reporting of Status Events

    Sends the plug-in status events to the Notification Server computer.

    Applied to

    Identifies the resource target to which you want the software task applied.

    Package multicast

    Lets you uncheck (default) this option if you want to enable package multicast when the Symantec Management Agent's multicast option is disabled.

    Schedule

    Runs the software task either at a specific start time, or at specified start, end, and duration times.

    You can specify as many schedules as you need. You can also have any number of schedules active at once.

  11. Click Save changes.

    To review the installation log file, look in the C:\Windows\Temp folder.