Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Recovering files and folders locally by using Veritas System Recovery Disk

You can use the Veritas System Recovery Disk to start a computer and to restore files and folders from within a recovery point.

The recovery environment includes several support utilities that you can run to troubleshoot networking or hardware issues. For example, you can ping a computer, renew IP addresses, or get information about a hard disk partition table.

See Starting a computer locally by using Veritas System Recovery Disk.

To recover files and folders locally by using Veritas System Recovery Disk

  1. Start the client computer by using the Veritas System Recovery Disk.
  2. Click Recover, and then click Recover My Files.
  3. Do one of the following:

    • If the Veritas System Recovery Disk cannot locate any recovery points, you are prompted to locate one. In the Open dialog box, navigate to a recovery point, select one, and then click Open.

    • If the Veritas System Recovery Disk finds recovery points, select a recovery point from the list, and then click OK.

    Note:

    If you have trouble finding the recovery points in a network location, in the File name box, type the name of the computer. Then type the share that holds the recovery points. For example, \\computer_name\share_name.

    If you still have problems, try entering the computer's IP address.

  4. In the tree view pane of the Recovery Point Browser, double-click the drive that contains the files or folders that you want to restore.
  5. In the content pane of the Recovery Point Browser, select the files or folders that you want to restore.
  6. Click Recover Files.

    Where possible, the Recover Items dialog box automatically completes the Restore to this folder box with the original path from which the files originated.

    If the original location does not include a drive letter, you must type the drive letter at the beginning of the path.

    Note:

    While in the recovery environment, drive letters and labels might not match what appears in Windows. You might have to identify the correct drive based on its label, which is the name assigned to it.

  7. If the original path is unknown or you want to restore the selected files to a different location, click Browse to locate the destination.
  8. Click Recover to restore the files.
  9. Click OK to finish.