Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Recovering a drive

To remotely recover a data drive, a current recovery point that includes the drive to be recovered must already exist. When the recovery is finished, the computer is restarted automatically.

In some cases, the remote drive cannot be locked to perform the recovery under Windows. This issue may occur because the drive is in use by a program. In such cases, the Veritas Recovery Environment is started to complete the recovery.

LightsOut Restore must already be installed on the client computer if you intend to recover a system drive. If LightsOut Restore is not installed on the client computer, you cannot save the Recover Drive task.

See Setting up and using LightsOut Restore.

Note:

Before you proceed, you may want to inform the user of the client computer. The user should close any applications and files that may be running or open on the drive that you want to recover.

Warning:

When you recover a drive, all the existing data on the drive is overwritten with the data that is found in the recovery point. Any changes that you made to the data on a drive, after the date of the recovery point you use to recover, are lost. For example, if you created a new word-processing file on the drive after you created the recovery point, the new word-processing file is not recovered.

See Recovering a remote computer.

To configure a remote Recover Drive task from the Monitor Tasks tab

  1. Instruct the user of the client computer to close any applications and files that may be running or open on the drive to recover.
  2. On the Veritas System Recovery 21 Management Solution Monitor Tasks tab, right-click Veritas System Recovery Tasks, and then click New > Task.
  3. In the Client Tasks tree, click Veritas System Recovery Tasks > Recover Drive.
  4. In the right pane of the Create New Task page, type a name for the task.
  5. On the drop-down list, select a computer whose drive you want to recover.
  6. Do one of the following:
    • Click View recovery points of the selected managed client computer.

    • Click View recovery points of all managed client computers.

  7. Optionally, click Display recovery points from local and network offsite locations.

    This option only applies if you use an Offsite Copy destination within a backup policy or you have configured a dedicated Offsite Copy location.

    See About Offsite Copy.

  8. Select a recovery point that you want to restore.
  9. If the recovery point is password-protected, enter the correct password in the text field.
  10. Click Advanced.
  11. On the Select Destination tab, select the drive that you want to restore.

    If the drive does not have enough space available to restore a recovery point, select multiple, contiguous destinations on the same hard disk.

  12. On the Options tab, set the restore options.

    Ignore recovery point corruption during recovery (potential data loss)

    Automatically excludes the corrupted data and continues to restore the recovery point. The restored data does not contain the corrupted portion of data.

    Note:

    There may be potential data loss as corrupted data is excluded from restore.

    Verify recovery point before recovery

    Determines whether a recovery point is valid or corrupt before it is recovered. If the recovery point is corrupt, the recovery process is discontinued. This option significantly increases the time that is required for the recovery to complete. However, it ensures that the recovery point being restored is valid.

    Do not verify recovery point before recovery

    Does not verify whether a recovery point is valid or corrupt before it is recovered. During recovery, if there is corrupted data on the recovery point, an error message is displayed and you cannot recover the recovery point.

    Check for file system errors

    Checks the recovered drive for errors after the recovery point is restored.

    Resize restored drive

    Expands the drive to occupy the target drive's unallocated space.

    Set drive active (for booting OS)

    Makes the recovered drive the active partition (the drive the client computer starts from). Only one drive can be active at a time. If you recover a secondary drive, do not check this option. (A secondary drive is a drive other than the one where the Windows operating system is installed.)

    Restore original disk signature

    Restores the original, physical disk signature of the hard drive.

    Disk signatures are part of all Windows operating systems that Veritas System Recovery supports. Disk signatures are required to use the hard drive.

    Select this option if either of the following situations are true:

    • A computer's drive letters are atypical (for example, assigned letters other than C, D, E, and so forth).

    • You restore a recovery point to a blank hard drive.

    Partition type

    Includes the following options:

    • Primary partition

      Because hard disks are limited to four primary partitions, select this type if the drive has four or fewer partitions.

    • Logical partition

      Select this type if you need more than four partitions. You can have up to three primary partitions, plus any number of logical partitions, up to the maximum size of the hard disk.

    Drive letter

    Assigns a drive letter to the partition.

  13. Click OK to return to the Create New Task page.
  14. Click OK.
  15. In the Task Status field, do one of the following:
    • To run the task as soon as possible, click Now, and then click Schedule.

    • To schedule the task to run at a later date and time, click Schedule. Specify the date and time to run the task, and then click Schedule at the bottom of the page.

    Double-click the description in the Task Status table to review a detailed summary of the task's progress.