Veritas™ System Recovery 21 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (21)
  1. Introducing Veritas System Recovery Management Solution
    1.  
      About Veritas System Recovery 21 Management Solution
    2.  
      Components of Veritas System Recovery 21 Management Solution
    3.  
      How Veritas System Recovery 21 Management Solution works
    4.  
      What you can do with Veritas System Recovery 21 Management Solution
  2. Installing Veritas System Recovery Management Solution
    1.  
      About upgrading to Veritas System Recovery 21 Management Solution
    2.  
      Installing Veritas System Recovery 21 Management Solution
    3.  
      Uninstalling Veritas System Recovery 21 Management Solution
  3. Getting started with Veritas System Recovery Management Solution
    1.  
      About the Veritas System Recovery 21 Management Solution Home page
    2.  
      Starting Veritas System Recovery 21 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 21 and later or Veritas System Recovery 21 and later Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 18 or 16 on client computers
    11.  
      Installing Veritas System Recovery 18 or 16 Linux Edition on client computers
    12.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    13.  
      Generating the LightsOut Restore package in Veritas System Recovery 21 Management Solution
    14.  
      Generating the LightsOut Restore 18 and 16 package
    15.  
      Configuring and installing LightsOut Restore 21, 18, or 16 on client computers
    16.  
      Uninstalling LightsOut Restore from client computers
    17.  
      Updating the settings of a package
    18.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    19.  
      Adding or removing recovery point passwords
    20. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    21.  
      Configuring a Dedicated Offsite Copy task
    22. About viewing filters
      1.  
        Viewing Veritas System Recovery 21 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    23. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    24. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About recovery points stored on an OpenStorage destination
      4.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Managing Cloud Storage
    1.  
      Direct to cloud
    2. Providing the OpenStorage destination path
      1.  
        OpenStorage destination options for backups
      2.  
        OpenStorage destination options for recovery
    3.  
      How Offsite Copy works for cloud storage
  8. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  9. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  10. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  11. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  12. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  13. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  14. Appendix D. About Veritas System Recovery 21 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 21 and Windows Server Core
    2.  
      Installing Veritas System Recovery 21 on Windows Server Core using commands
  15.  
    Index

Configuring a Convert to Virtual by Computer task

You can create a schedule to convert the most recent recovery points and incremental recovery points of multiple managed computers. You can convert recovery points to VMware virtual disk format or Microsoft virtual disk format. You can also convert recovery points directly to a VMware ESX Server.

When you create a backup policy or an independent backup task, you can optionally assign a password to protect recovery points from unauthorized access. When you convert password-protected recovery points to virtual disks, you must first unlock the recovery points by using the specified password.

To help automate the conversion process, you can specify the existing passwords in the Passwords Store. When you run a convert to virtual task, the clients use the list of passwords to unlock the recovery points at the time of conversion.

See Adding or removing recovery point passwords.

Note:

Be aware that each time the task runs, the new virtual disk file that is created replaces the previous virtual disk file.

See Configuring a Convert to Virtual by Destination task.

See Configuring a one-time convert to virtual task.

To configure a Convert to Virtual by Computer task

  1. On the Veritas System Recovery 21 Management Solution Monitor Tasks tab, right-click Veritas System Recovery Tasks, and then click New > Task.
  2. In the Client Tasks tree, click Veritas System Recovery Tasks > Convert to Virtual by Computer.
  3. On the Create New Task page, in the right pane, type a name for the conversion task.
  4. Click the virtual disk type and select the version that you want to create, if necessary.
  5. Do one of the following:
    • To configure a conversion task for two or more computers, click All drives on the selected computers. This option converts the latest recovery points of all drives that exist on the selected computers, including hidden drive (excludes unmounted drives).

    • To convert recovery points of certain drive letters on the selected computers, click By drive letter, and then select the drive letters that you want.

      Sometimes a selected drive letter is not available for recovery point conversion on a particular client computer. The drive has either been deleted or the entire hard disk has been removed from the client computer since Veritas System Recovery was installed. In such cases, when the recovery point is converted, it does not include the drive.

  6. Do one of the following based on the virtual disk type you selected earlier:
    • If you selected VMware virtual disk or Microsoft virtual disk as the virtual disk type, select a destination for the virtual disk file.

      To use an existing destination for the resulting virtual disk

      From the list of predefined locations, select the location where you want to save the virtual disk.

      See Creating default recovery point destinations.

      To define a new destination for the resulting virtual disk

      Select Create new destination, and then do one of the following and then click Add Destination:

      • Type a local folder path. The local folder path you specify is relative to the managed computer. It is not the folder path on the computer where you are running the Veritas System Recovery 21 Management Solution console.

      • Type a UNC path to a network share.

      • Type the IP address path to a network share.

        If you typed a path to a network share, specify the user name and password to access the location with create, read, and write privileges.

      If there is not enough space at the destination where the virtual disk file is stored, the conversion fails when it runs. An error is also reported in the Home Page view.

      You should avoid storing virtual disk files on the Veritas System Recovery 21 Management Solution server. As the number or size of virtual disks grows, you have less disk space available for regular server use. Saving virtual disk files to a separate drive or a network location eliminates this problem.

    • If you selected VMware ESX Server as the virtual disk type, select a temporary location for the files.

      To use an existing temporary location for the conversion files

      From the list of predefined temporary locations, select the path where you want to save the temporary conversion files.

      See Creating default recovery point destinations.

      To define a new temporary location for the conversion files

      Click Create new destination.

      Type the name of the server or the server's IP address that you can use as a temporary location for files.

      If you selected a temporary location for files on a network, type a valid administrator user name that has sufficient rights. Type a valid password.

  7. Click Advanced.
  8. Do one of the following:

    If you selected VMware virtual disk or Microsoft virtual disk as the virtual disk type

    Go to the next step.

    If you selected VMware ESX Server as the virtual disk type

    Do the following:

    • On the ESX Setup tab, do one of the following:

      • Select a defined ESX Server location, upload location, and import location from the respective list boxes.

      • If there are no locations to choose from, on the ESX Server Location tab, set the appropriate options.

    • Select Remove files from temporary location after conversion if you want the temporary files to be removed after the virtual disk is created.

    ESX Server Location options

    ESX Server Name or Address

    Specifies the name of the server or the server's IP address.

    Note:

    The virtual disk files are transferred to an ESX server through a Secure Shell (SSH) and secure file transfer protocol (SFTP). You might need to change the settings on the ESX server. For more information, see your ESX server documentation.

    ESX Server credentials

    Specifies a valid administrator name that has sufficient rights and a valid password to the server.

    Create ESX Server

    Lets you add the defined ESX Server whose name or address and credentials you have specified.

    Upload Location

    Lets you specify the path to the folder where the virtual disk files are written.

    Use the Add, Remove, and Edit options to configure the upload folder path you want.

    Import Location

    Specifies the path to the folder where you want to import virtual disk files.

    Note:

    The folder that you select must be different than the upload location folder.

    Use the Add, Remove, and Edit options to configure the import folder path you want.

  9. On the Conversion Options tab, set the options you want.

    Create one virtual disk per volume

    Creates one virtual disk per converted volume.

    If you do not select this option, each drive is matched to its respective hard drive letter assignment during the conversion. Therefore, it results in multiple drives within one virtual disk file.

    Run Windows Mini-Setup

    Runs Windows Mini-Setup when you restart the computer after recovery.

    During recovery a text-based answer file is generated that scripts the answers for a series of dialog boxes. When the Mini-Setup Wizard starts, it looks for this file answer to automate the wizard. For example, the answer file by way of the wizard, can automatically apply network card settings and other hardware and software settings on the computer.

    Unlike Windows Welcome, which can take up to 60 minutes or more to set up Windows, Mini-Setup takes about six minutes. Specific information, including accepting the End - User license agreement , and entering the product key , user name, and company name gets automatically applied by Mini-Setup.

    Deselect this option if you want any of the following to occur at the time of recovery instead:

    • You want to run Windows Welcome instead of Mini-Setup.

    • You do not want to change any of the configurable options for which the Mini-Setup Wizard changes for you at the time of recovery. This scenario ensures that the computer is recovered to its original state before recovery.

    For more detailed information about Mini-Setup, you can perform a search for "Mini-Setup" on the Microsoft Help & Support Web site

    Note:

    Run Windows Mini-Setup option is available only with Veritas System Recovery 21.0.0 and earlier supported versions.

    Split virtual disk into multiple 2 GB .vmdk files

    Splits the virtual disk file into multiple 2 GB .vmdk files.

    For example, use this option if your virtual disks are stored on a FAT32 drive. Or, any file system that does not support files larger than 2 GB. Or, if you want to copy the virtual disk files to a DVD but the size is larger than the DVD allows.

    This option is specific to VMware; it is not available if you selected Microsoft virtual disk as the conversion format.

  10. Click OK to return to the task page.
  11. Click OK.
  12. In the Task Status field, click New Schedule, and then set the options you want.
  13. Do one of the following:

    To run the task one time as soon as possible after the task is saved

    Click Now.

    To run the task at a specific time or multiple times

    Click Schedule, and then set one of the following schedule options:

    • In the drop-down list, select At date/time, and then specify the date and time and how often the schedule repeats.

    • In the drop-down list, select Shared Schedule, and then select a shared schedule to use or create a new one to use.

  14. In the Task Status field, do one of the following:
    • To run the task as soon as possible, click Now, and then click Schedule.

    • To schedule the task to run at a later date and time, click Schedule. Specify the date and time to run the task, and then click Schedule at the bottom of the page.

    Double-click the description in the Task Status table to review a detailed summary of the task's progress.