InfoScale™ 9.0 Installation and Upgrade Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: Windows
  1. Preinstallation and planning
    1.  
      About the Arctera InfoScale product suite
    2.  
      Supported hardware and software
    3.  
      Disk space requirements
    4.  
      Installation requirements
    5.  
      Requirements for installing InfoScale Storage in a Microsoft Failover Cluster
    6.  
      Recommendations and best practices
    7. About InfoScale licenses
      1.  
        Licensing notes
      2.  
        vxlicrep command
      3.  
        About Arctera License Audit Tool
    8.  
      About telemetry data collection in InfoScale
    9.  
      About InfoScale and UEFI Secure Boot
  2. Installing the Arctera InfoScale products
    1.  
      About installing the InfoScale products
    2.  
      About the co-existence of InfoScale products
    3.  
      Installing the server components using the installation wizard
    4.  
      Applying the selected installation and product options to multiple systems
    5.  
      Installing the server components using the command-line installer
    6.  
      Parameters for Setup.exe
    7.  
      Available product options and supported DMP DSMs
    8.  
      Registering the InfoScale Storage resource DLLs
    9.  
      Installing the client components
    10.  
      Configure Key Management Server (KMS) for volume encryption
  3. Upgrading the InfoScale products
    1. Preparing the systems for an upgrade
      1.  
        About the supported upgrade paths and the supported minimum product versions
      2.  
        General preparations
      3.  
        Recommendations and considerations for product upgrade
    2. Performing the product upgrade
      1. Upgrading SFW or SFW Basic in a non-clustered environment
        1.  
          Preparing the primary site for upgrade in a non-clustered SFW environment
      2. Upgrading SFW or SFW Basic in a Windows Server Failover Cluster environment
        1.  
          Preparing the secondary site for upgrade in a Windows Server Failover Cluster environment
        2.  
          Failing over application to secondary site
        3.  
          Preparing the primary site for upgrade in a Windows Server Failover Cluster environment
      3.  
        Upgrading VCS
      4. Upgrading SFW HA
        1.  
          Preparing the primary and secondary sites for upgrade in a Volume Replicator environment
        2.  
          Associating the replication logs and starting the replication
        3.  
          Re-enabling Volume Replicator in a VCS cluster
      5.  
        Upgrading DMP
    3.  
      About transitioning between the InfoScale products
  4. Performing the post upgrade tasks
    1.  
      Deployment scenarios and applicable post upgrade tasks
    2.  
      Re-enabling Volume Replicator in a non-clustered environment
    3.  
      Re-enabling Volume Replicator in a Microsoft failover cluster environment
    4.  
      Reconnecting DMP DSM paths after the upgrade
    5.  
      Reconfiguring the Veritas InfoScale Messaging Service
    6.  
      Importing the configured rules
    7.  
      Upgrading clusters for stronger security
    8.  
      Reinstalling the custom agents
    9.  
      Including custom resources
  5. Administering the InfoScale product installation
    1.  
      Adding or removing product options
    2.  
      Managing InfoScale licenses
    3.  
      Managing the Arctera Telemetry Collector
    4.  
      Repairing an InfoScale product installation
    5.  
      About reinstalling InfoScale products
  6. Uninstalling the InfoScale products
    1.  
      About uninstalling the InfoScale products
    2.  
      Uninstalling the InfoScale products using the installation wizard
  7. Performing application upgrades in an InfoScale environment
    1. Upgrading Microsoft SQL Server
      1. Upgrading to later versions of SQL Server
        1.  
          Upgrading SQL Server on the first cluster node
        2.  
          Upgrading SQL Server on additional failover nodes
        3.  
          Creating the new SQL Server service group
    2. Upgrading Oracle
      1.  
        Performing the post upgrade tasks
      2.  
        Associating the updated Oracle database with the listener
      3. Configuring the Oracle database and listener to use the virtual IP address
        1.  
          Setting the dispatchers parameter in PFILE
        2.  
          Setting the dispatchers parameter in SPFILE
      4.  
        Configuring Oracle and listener services
      5.  
        Modifying the ServiceName attribute for the netlsnr resource
    3. Upgrading application service packs in an InfoScale environment
      1. Upgrading the SQL Server service packs
        1.  
          Upgrading SQL Server to a compatible service pack
  8. Appendix A. Services and ports
    1.  
      InfoScale ports and services
  9. Appendix B. Migrating from a third-party multi-pathing solution to DMP
    1.  
      Migrating from EMC PowerPath
    2. Migrating from Hitachi Dynamic Link Manager (HDLM)
      1.  
        Uninstalling HDLM in a non-clustered environment
      2.  
        Uninstalling HDLM in a clustered (MSCS or VCS) environment
    3.  
      Configuring DMP for Active/Active load balancing in a cluster

Recommendations and considerations for product upgrade

Note the following points before you begin with the upgrade:

  • During the product upgrade if you also plan to upgrade the operating system, you must first upgrade the operating system and then upgrade the product.

  • If you have not procured a permanent license while trying to upgrade, you can continue with the default keyless license option. You can use the keyless license for 60 days. Thereafter, you will be prompted to procure a permanent license to continue using the product.

  • During the upgrade, verify the selected installation and product options. All the installed options are selected by default.

    If you do not want to include any of the installed options in the upgraded environment, you must uninstall those options before you proceed with the upgrade. Use the Windows Add or Remove Programs feature to uninstall the option.

    If you want to add any additional options, you must select the same.

  • When you upgrade to InfoScale Foundation, InfoScale Storage, or InfoScale Enterprise the product installation wizard replaces the Disk Management Snap-in in the Windows Computer Management console and the Server Manager console with the Veritas Enterprise Administrator (VEA) GUI. To change this default, access the VEA GUI after the upgrade completes and proceed to restore the Disk Management Snap-in.

    For information about using the VEA GUI, see Storage Foundation Administrator's Guide.

  • If you want to upgrade InfoScale Storage or InfoScale Enterprise in a Volume Replicator environment, you must perform the following steps sequentially:

    • Perform the upgrade and the post upgrade tasks on all the nodes at the secondary site.

    • Manually upgrade the diskgroup versions at the secondary site to 200.

      To upgrade the diskgroup version:

      • From the GUI, right-click the diskgroup and then click Upgrade.

      • From the CLI, run the vxdg -g <DynamicDiskGroupName> [-T <version>] upgrade command.

    • Fail over the applications from the primary site to the secondary site.

    • Perform the upgrade and the post upgrade tasks on all the nodes at the primary site.

    • Manually upgrade the diskgroup versions at the secondary site to 200.

    • Migrate the applications back from the secondary site.

  • If you upgrade InfoScale Foundation, InfoScale Storage, or InfoScale Enterprise and your configuration has DMP configured, then it is recommended to reduce the number of paths to each array to one, before you begin the upgrade.

    If you do not have DMP DSMs in your existing environment, but plan to add this feature during the upgrade, add the HBA(host bus adapter) hardware before performing the upgrade. Connect no more than one path from the new HBA to the storage array before the upgrade and DMP DSMs installation. Select the DMP DSM option or the appropriate DMP DSMs while running the installer.

  • Arctera InfoScale products do not provide Dynamic Multi-Pathing support for PROMISE arrays. If currently installed, Dynamic Multi-Pathing support for PROMISE will be removed after the upgrade is complete.

  • For information about how to configure telemetry data collection, See About telemetry data collection in InfoScale.