InfoScale™ 9.0 Installation and Upgrade Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: Windows
  1. Preinstallation and planning
    1.  
      About the Arctera InfoScale product suite
    2.  
      Supported hardware and software
    3.  
      Disk space requirements
    4.  
      Installation requirements
    5.  
      Requirements for installing InfoScale Storage in a Microsoft Failover Cluster
    6.  
      Recommendations and best practices
    7. About InfoScale licenses
      1.  
        Licensing notes
      2.  
        vxlicrep command
      3.  
        About Arctera License Audit Tool
    8.  
      About telemetry data collection in InfoScale
    9.  
      About InfoScale and UEFI Secure Boot
  2. Installing the Arctera InfoScale products
    1.  
      About installing the InfoScale products
    2.  
      About the co-existence of InfoScale products
    3.  
      Installing the server components using the installation wizard
    4.  
      Applying the selected installation and product options to multiple systems
    5.  
      Installing the server components using the command-line installer
    6.  
      Parameters for Setup.exe
    7.  
      Available product options and supported DMP DSMs
    8.  
      Registering the InfoScale Storage resource DLLs
    9.  
      Installing the client components
    10.  
      Configure Key Management Server (KMS) for volume encryption
  3. Upgrading the InfoScale products
    1. Preparing the systems for an upgrade
      1.  
        About the supported upgrade paths and the supported minimum product versions
      2.  
        General preparations
      3.  
        Recommendations and considerations for product upgrade
    2. Performing the product upgrade
      1. Upgrading SFW or SFW Basic in a non-clustered environment
        1.  
          Preparing the primary site for upgrade in a non-clustered SFW environment
      2. Upgrading SFW or SFW Basic in a Windows Server Failover Cluster environment
        1.  
          Preparing the secondary site for upgrade in a Windows Server Failover Cluster environment
        2.  
          Failing over application to secondary site
        3.  
          Preparing the primary site for upgrade in a Windows Server Failover Cluster environment
      3.  
        Upgrading VCS
      4. Upgrading SFW HA
        1.  
          Preparing the primary and secondary sites for upgrade in a Volume Replicator environment
        2.  
          Associating the replication logs and starting the replication
        3.  
          Re-enabling Volume Replicator in a VCS cluster
      5.  
        Upgrading DMP
    3.  
      About transitioning between the InfoScale products
  4. Performing the post upgrade tasks
    1.  
      Deployment scenarios and applicable post upgrade tasks
    2.  
      Re-enabling Volume Replicator in a non-clustered environment
    3.  
      Re-enabling Volume Replicator in a Microsoft failover cluster environment
    4.  
      Reconnecting DMP DSM paths after the upgrade
    5.  
      Reconfiguring the Veritas InfoScale Messaging Service
    6.  
      Importing the configured rules
    7.  
      Upgrading clusters for stronger security
    8.  
      Reinstalling the custom agents
    9.  
      Including custom resources
  5. Administering the InfoScale product installation
    1.  
      Adding or removing product options
    2.  
      Managing InfoScale licenses
    3.  
      Managing the Arctera Telemetry Collector
    4.  
      Repairing an InfoScale product installation
    5.  
      About reinstalling InfoScale products
  6. Uninstalling the InfoScale products
    1.  
      About uninstalling the InfoScale products
    2.  
      Uninstalling the InfoScale products using the installation wizard
  7. Performing application upgrades in an InfoScale environment
    1. Upgrading Microsoft SQL Server
      1. Upgrading to later versions of SQL Server
        1.  
          Upgrading SQL Server on the first cluster node
        2.  
          Upgrading SQL Server on additional failover nodes
        3.  
          Creating the new SQL Server service group
    2. Upgrading Oracle
      1.  
        Performing the post upgrade tasks
      2.  
        Associating the updated Oracle database with the listener
      3. Configuring the Oracle database and listener to use the virtual IP address
        1.  
          Setting the dispatchers parameter in PFILE
        2.  
          Setting the dispatchers parameter in SPFILE
      4.  
        Configuring Oracle and listener services
      5.  
        Modifying the ServiceName attribute for the netlsnr resource
    3. Upgrading application service packs in an InfoScale environment
      1. Upgrading the SQL Server service packs
        1.  
          Upgrading SQL Server to a compatible service pack
  8. Appendix A. Services and ports
    1.  
      InfoScale ports and services
  9. Appendix B. Migrating from a third-party multi-pathing solution to DMP
    1.  
      Migrating from EMC PowerPath
    2. Migrating from Hitachi Dynamic Link Manager (HDLM)
      1.  
        Uninstalling HDLM in a non-clustered environment
      2.  
        Uninstalling HDLM in a clustered (MSCS or VCS) environment
    3.  
      Configuring DMP for Active/Active load balancing in a cluster

Configuring Oracle and listener services

Configuring the Oracle and Listener services involves the following tasks:

  • Making the Oracle and Netlsnr services manual.

  • Configuring log on properties for Oracle services.

Use the following procedures to configure Oracle and listener services.

To make services manual

  1. Open the Services applet and double-click the Oracle service.

    In the SCM, the following appears:

    • Oracle services appear as OracleServiceSID, where SID represents the database instance.

    • Listener services appear as OracleOra_HomeTNSListenerName, where Ora_Home represents the Oracle home directory and ListenerName is the name of the listener set during the installation.

  2. In the Properties window, click the General tab.
  3. From the Startup Type drop-down list, select Manual.
  4. Click OK.

To configure the log on properties for oracle services

  1. Open the Services applet and double-click the Oracle service.

    In the SCM, the names of Oracle services appear as OracleServiceSID, where SID represents the database instance.

  2. In the General tab of the Properties window, click Stop to stop the service.
  3. Click the Log On tab.
  4. Choose This Account.
  5. Enter the credentials of the user in whose context Oracle was installed.
  6. Click the General tab and click Start to start the service with the new Log On properties. Click OK.