InfoScale™ 9.0 Installation and Upgrade Guide - Windows
- Preinstallation and planning
- About the Arctera InfoScale product suite
- Supported hardware and software
- Disk space requirements
- Installation requirements
- Requirements for installing InfoScale Storage in a Microsoft Failover Cluster
- Recommendations and best practices
- About InfoScale licenses
- About telemetry data collection in InfoScale
- About InfoScale and UEFI Secure Boot
- Installing the Arctera InfoScale products
- About installing the InfoScale products
- About the co-existence of InfoScale products
- Installing the server components using the installation wizard
- Applying the selected installation and product options to multiple systems
- Installing the server components using the command-line installer
- Parameters for Setup.exe
- Available product options and supported DMP DSMs
- Registering the InfoScale Storage resource DLLs
- Installing the client components
- Configure Key Management Server (KMS) for volume encryption
- Upgrading the InfoScale products
- Performing the post upgrade tasks
- Deployment scenarios and applicable post upgrade tasks
- Re-enabling Volume Replicator in a non-clustered environment
- Re-enabling Volume Replicator in a Microsoft failover cluster environment
- Reconnecting DMP DSM paths after the upgrade
- Reconfiguring the Veritas InfoScale Messaging Service
- Importing the configured rules
- Upgrading clusters for stronger security
- Reinstalling the custom agents
- Including custom resources
- Administering the InfoScale product installation
- Uninstalling the InfoScale products
- Performing application upgrades in an InfoScale environment
- Upgrading Microsoft SQL Server
- Upgrading Oracle
- Upgrading application service packs in an InfoScale environment
- Appendix A. Services and ports
- Appendix B. Migrating from a third-party multi-pathing solution to DMP
About the supported upgrade paths and the supported minimum product versions
To upgrade to an InfoScale product, your systems must have a corresponding Arctera Storage and High Availability product. The following table lists the Arctera Storage and High Availability/InfoScale product versions from which you can upgrade to its 9.0 version:
Upgrade from | Upgrade to |
|---|---|
7.4.1 on Windows Server 2019 7.4.2 8.0 8.0.1 8.0.2 | 9.0 |
Note:
If your existing deployment has earlier versions of Windows Server, you must first upgrade the operating system to a supported version and then upgrade the product.
If your current installation does not meet this minimum required level, you must manually apply the appropriate product upgrades before you proceed with the upgrade. You can get the intermediate versions of the products on the Arctera Support site:
https://www.veritas.com/support/en_US.html
Note:
If your current product license type is "User entered key" and you do not have a permanent license key for the newer InfoScale version, you can temporarily upgrade using the "Keyless" license type. Then you must procure a permanent license key from the Arctera license certificate and portal within 60 days, and upgrade using the permanent key to continue using the product.
For license keys, contact Arctera Sales.
The following table lists the supported upgrade paths.
Table: Supported upgrade paths
Upgrade from | Upgrade to | |||
|---|---|---|---|---|
InfoScale Foundation | InfoScale Availability | InfoScale Storage | InfoScale Enterprise | |
SFW Basic/InfoScale Foundation | ✓ | X | X | X |
SFW/InfoScale Storage | X | X | ✓ | X |
SFW HA/InfoScale Enterprise | X | X | X | ✓ |
VCS/InfoScale Availability | X | ✓ | X | X |
DMP | ✓ | X | X | X |
Virtual Business Service (VBS 7.2 for third-party support) Note: For the proper functioning of any applicable setup, the VBS version should match the VRTSsfmh version. | ✓ | X | X | X |
Note:
While you plan to install the product, you may have to upgrade your Windows operating system to the supported minimum level. We recommend you to perform the Windows upgrade before you upgrade the product.