InfoScale™ 9.0 Installation and Upgrade Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: Windows
  1. Preinstallation and planning
    1.  
      About the Arctera InfoScale product suite
    2.  
      Supported hardware and software
    3.  
      Disk space requirements
    4.  
      Installation requirements
    5.  
      Requirements for installing InfoScale Storage in a Microsoft Failover Cluster
    6.  
      Recommendations and best practices
    7. About InfoScale licenses
      1.  
        Licensing notes
      2.  
        vxlicrep command
      3.  
        About Arctera License Audit Tool
    8.  
      About telemetry data collection in InfoScale
    9.  
      About InfoScale and UEFI Secure Boot
  2. Installing the Arctera InfoScale products
    1.  
      About installing the InfoScale products
    2.  
      About the co-existence of InfoScale products
    3.  
      Installing the server components using the installation wizard
    4.  
      Applying the selected installation and product options to multiple systems
    5.  
      Installing the server components using the command-line installer
    6.  
      Parameters for Setup.exe
    7.  
      Available product options and supported DMP DSMs
    8.  
      Registering the InfoScale Storage resource DLLs
    9.  
      Installing the client components
    10.  
      Configure Key Management Server (KMS) for volume encryption
  3. Upgrading the InfoScale products
    1. Preparing the systems for an upgrade
      1.  
        About the supported upgrade paths and the supported minimum product versions
      2.  
        General preparations
      3.  
        Recommendations and considerations for product upgrade
    2. Performing the product upgrade
      1. Upgrading SFW or SFW Basic in a non-clustered environment
        1.  
          Preparing the primary site for upgrade in a non-clustered SFW environment
      2. Upgrading SFW or SFW Basic in a Windows Server Failover Cluster environment
        1.  
          Preparing the secondary site for upgrade in a Windows Server Failover Cluster environment
        2.  
          Failing over application to secondary site
        3.  
          Preparing the primary site for upgrade in a Windows Server Failover Cluster environment
      3.  
        Upgrading VCS
      4. Upgrading SFW HA
        1.  
          Preparing the primary and secondary sites for upgrade in a Volume Replicator environment
        2.  
          Associating the replication logs and starting the replication
        3.  
          Re-enabling Volume Replicator in a VCS cluster
      5.  
        Upgrading DMP
    3.  
      About transitioning between the InfoScale products
  4. Performing the post upgrade tasks
    1.  
      Deployment scenarios and applicable post upgrade tasks
    2.  
      Re-enabling Volume Replicator in a non-clustered environment
    3.  
      Re-enabling Volume Replicator in a Microsoft failover cluster environment
    4.  
      Reconnecting DMP DSM paths after the upgrade
    5.  
      Reconfiguring the Veritas InfoScale Messaging Service
    6.  
      Importing the configured rules
    7.  
      Upgrading clusters for stronger security
    8.  
      Reinstalling the custom agents
    9.  
      Including custom resources
  5. Administering the InfoScale product installation
    1.  
      Adding or removing product options
    2.  
      Managing InfoScale licenses
    3.  
      Managing the Arctera Telemetry Collector
    4.  
      Repairing an InfoScale product installation
    5.  
      About reinstalling InfoScale products
  6. Uninstalling the InfoScale products
    1.  
      About uninstalling the InfoScale products
    2.  
      Uninstalling the InfoScale products using the installation wizard
  7. Performing application upgrades in an InfoScale environment
    1. Upgrading Microsoft SQL Server
      1. Upgrading to later versions of SQL Server
        1.  
          Upgrading SQL Server on the first cluster node
        2.  
          Upgrading SQL Server on additional failover nodes
        3.  
          Creating the new SQL Server service group
    2. Upgrading Oracle
      1.  
        Performing the post upgrade tasks
      2.  
        Associating the updated Oracle database with the listener
      3. Configuring the Oracle database and listener to use the virtual IP address
        1.  
          Setting the dispatchers parameter in PFILE
        2.  
          Setting the dispatchers parameter in SPFILE
      4.  
        Configuring Oracle and listener services
      5.  
        Modifying the ServiceName attribute for the netlsnr resource
    3. Upgrading application service packs in an InfoScale environment
      1. Upgrading the SQL Server service packs
        1.  
          Upgrading SQL Server to a compatible service pack
  8. Appendix A. Services and ports
    1.  
      InfoScale ports and services
  9. Appendix B. Migrating from a third-party multi-pathing solution to DMP
    1.  
      Migrating from EMC PowerPath
    2. Migrating from Hitachi Dynamic Link Manager (HDLM)
      1.  
        Uninstalling HDLM in a non-clustered environment
      2.  
        Uninstalling HDLM in a clustered (MSCS or VCS) environment
    3.  
      Configuring DMP for Active/Active load balancing in a cluster

General preparations

Perform the following general pre-upgrade checks or tasks on all the systems:

The following table lists the general pre-upgrade checks.

Table: General pre-upgrade checks

Tasks

Applicable for

 

InfoScale Foundation

InfoScale Availability

InfoScale Storage

InfoScale Enterprise

Back up configuration and application data

✓

✓

✓

✓

Review licensing details and back up the older license key

✓

✓

✓

✓

Review the installation requirements and perform the required pre-installation tasks

✓

✓

✓

✓

Ensure there are no parallel scheduled snapshots in progress

✓

✓

✓

✓

Ensure that the latest Microsoft Windows updates are installed on the systems.

The latest updates are required for successfully installing Microsoft Visual C++ 2015 Redistributable-x64. The product installation fails if Microsoft Visual C++ 2015 Redistributable-x64 is not installed.

✓

X

✓

✓

Ensure that there are no parallel installations, live updates, or Microsoft Windows updates in progress

✓

✓

✓

✓

If the systems have NetBackup version 6.0 or 6.5 installed and running, then shut down the OpsCenterServer service. Both, NetBackup and InfoScale products share the same AT broker and client.

✓

✓

✓

✓

Save and close the cluster configuration. This operation saves the latest configuration to disk and changes the configuration state to read-only mode

To save the cluster configuration, perform one of the following tasks:

X

✓

X

✓

Take the backup of custom agent binaries

During the product upgrade, a backup of the main.cf and other configuration files is taken. However, it does not take the backup of any agent binaries.

During the upgrade, the contents of %VCS_home% folder are removed. As a result, all the binaries of all the enterprise agents and custom agents that were installed are removed. After the upgrade is complete, all the binaries of enterprise agents are installed again. However, the binaries of a custom agent are not installed again. The main.cf that is restored after the upgrade shows that the custom agent resources are configured. However, the binaries are not present in the %VCS_home% folder. You must manually install the custom agents after the upgrade is complete.

X

✓

X

✓

To perform parallel upgrade, take the service groups offline

To take the service groups offline

  1. From the command prompt, type:

    C:\>hagrp -offline group_name -sys system_name

    Where 'group_name' is the name of the service group and system_name is the node on which the group is online.

  2. Repeat this command for all service groups that are online.

X

✓

X

✓

Close client applications

If you are running any of the following client applications on the systems where you plan to upgrade the product, stop and exit all the application instances.

  • Cluster Manager (Java Console)

  • Solutions Configuration Center (SCC)

  • Veritas Enterprise Administrator (VEA)

✓

✓

✓

✓

Export the configured rules

If you have configured any rules for event notification messages and actions, you must export them into XML format before you begin with the upgrade.

To export the configured rules

  1. From the VEA Control Panel perspective, select the action agent node in the tree view and double-click Rule Manager in the right pane.

  2. In the Rule Manager window, select the rules you want to export and then click Export.

  3. Save the rules at any temporary location in the XML format.

✓

X

✓

✓

Stop the High Availability Engine (HAD) on all the cluster nodes

This task is applicable only if Arctera InfoScale Storage and InfoScale Availability co-exists in your environment.

If you plan to upgrade Arctera InfoScale Storage in a co-existing environment, you must forcefully stop HAD before you begin the upgrade.

To forcefully stop HAD, run the following command from any cluster node:

hastop -all -force

X

X

✓

X

Note:

You can configure Arctera Telemetry Collector if you are upgrade an InfoScale product to version 9.0 by using the CLI. The configuration of Arctera Telemetry Collector is not supported via the installation wizard. However, it can be configured manually by using Arctera Telemetry Collector commands after an InfoScale product is installed or upgraded.

See About telemetry data collection in InfoScale.