Enterprise Vault™ Compliance Accelerator Administrator's Guide

Last Published:
Product(s): Enterprise Vault (15.0)
  1. Introducing Compliance Accelerator
    1.  
      Key features of Compliance Accelerator
    2.  
      About the Compliance Accelerator components
    3.  
      The Compliance Accelerator process
    4. Product documentation
      1.  
        White papers on the Veritas Support website
  2. Introducing Veritas Surveillance
    1.  
      About Veritas Surveillance
    2.  
      Routine operations executed with Veritas Surveillance
    3.  
      About Veritas Surveillance system security
    4.  
      Feature comparison: Compliance Accelerator desktop client Vs Veritas Surveillance web client
  3. Creating and viewing reports
    1.  
      About the Compliance Accelerator reports
    2.  
      Accessing data through the Microsoft SQL Server Reporting Services (SSRS)
    3. Enhanced reporting
      1.  
        Configuring a reporting endpoint
      2.  
        Authentication
      3. Departments API
        1.  
          Departments - List
      4. Roles API
        1.  
          Roles - List
        2.  
          Roles - List by filters
      5. Users API
        1.  
          Users - List
      6. UserRoles API
        1.  
          UserRoles - List by filters
      7. ItemMetrics API
        1.  
          ItemMetrics - List
        2.  
          ItemMetrics - List by filter
      8. Evidence of Review by Department API
        1.  
          EvidenceOfReviewByDept - List by filter
      9. Evidence of Review by User API
        1.  
          EvidenceOfReviewByUser - List by filter
      10.  
        Supported OData query options
      11.  
        Supported reporting endpoint API filters and their values
      12.  
        Responses
    4. Accessing reports through the OData web service
      1.  
        Available Compliance Accelerator datasets
      2.  
        Accessing the Compliance Accelerator datasets
      3.  
        Using the OData service with Microsoft Excel
      4.  
        Using the OData service with Microsoft SQL Server Reporting Services (SSRS)
    5.  
      Configuring a Power BI template for reporting
  4. Appendix A. Troubleshooting
    1.  
      Veritas Surveillance user interface user interface is not displayed properly in non-English environment
    2.  
      Issues with the random sampling of items
    3.  
      Display issues when you open a Compliance Accelerator website in Internet Explorer 10 or later
    4.  
      Vault stores not displayed in the Veritas Surveillance web client
    5.  
      TNEF-encoded attachments to Internet Mail (.eml) messages may not be readable after you export the messages from a review set
    6.  
      Synchronization errors after you rename the SQL Server computer
    7.  
      Performance counter errors when the Accelerator Manager service starts
    8.  
      SQL Service Broker warning when restoring a customer database to a different server
    9.  
      Error messages when the Intelligent Review (IR) API authentication and authorization fails
    10.  
      Known issues after enabling FIPS

About the Compliance Accelerator components

Table: The Compliance Accelerator components lists the primary Compliance Accelerator components.

Table: The Compliance Accelerator components

Component

Notes

Enterprise Vault Business Accelerator Administration (EVBAA) website

This website lets you set up multiple Compliance Accelerator databases in which to store your data.

Enterprise Vault Accelerator Manager service

This service handles the requests from the Veritas Surveillance web client and works with the Enterprise Vault components to access archives, perform searches, and so on.

Enterprise Vault IR Classifier service

This service is a component of Intelligent Review that classifies the items as Relevant and Irrelevant.

Enterprise Vault IR ModuleBuilder service

This service is a component of Intelligent Review that builds machine learning models for departments.

IRAPIEndPoint web application

Enterprise Vault calls this API to process each indexable item for Intelligent Review.

Customer database

The customer database is a SQL database in which Compliance Accelerator stores details of departments, user roles, search results, and more.

You can set up multiple customer databases.

Configuration database

The configuration database is a SQL database that specifies the location of the customer databases and stores details of the SQL Server, database files, and log files to use.

Compliance Accelerator website

This website provides functionality for some of the Compliance Accelerator reports.

Veritas Surveillance

A Web-based replacement for the Compliance Accelerator desktop client.

Enhanced Auditing

A website that offers the capability to search and export audit records for different modules and operations within Veritas Surveillance.

Enhanced Reporting

This feature increases reporting and analytics capabilities by providing reporting endpoint APIs, such as Departments, Users, UserRoles, Roles, ItemMetrics, EvidenceOfReviewByDept, and EvidenceOfReviewByUser.