Veritas Enterprise Vault™ Compliance Accelerator Reviewer's Guide

Last Published:
Product(s): Enterprise Vault (12.2)
  1. Introducing Compliance Accelerator
    1.  
      Key features of Compliance Accelerator
    2.  
      About the Compliance Accelerator client
    3.  
      Opening the Compliance Accelerator client
    4.  
      Finding your way around the Compliance Accelerator client
  2. Searching for items
    1. Creating and running Compliance Accelerator searches
      1.  
        Limitations on searching certain types of Skype for Business content
    2.  
      About the search criteria options
    3.  
      Guidelines on conducting effective searches
  3. Manually reviewing items
    1. About reviewing with Compliance Accelerator
      1.  
        Limitations on reviewing certain types of Skype for Business content
    2.  
      About the Review pane
    3.  
      Filtering the items in the Review pane
    4.  
      Assigning review marks to items
    5.  
      Adding comments to items
    6.  
      Viewing the history of items
    7.  
      Displaying printable versions of items
    8.  
      Downloading the original versions of items
    9.  
      Copying the item list to the Clipboard
    10. Escalating items
      1.  
        Assigning escalated items to other escalation reviewers
      2.  
        Closing escalated items
    11.  
      Changing how the Review pane looks
    12.  
      Setting your Review pane preferences
  4. Working with research folders
    1.  
      About research folders
    2.  
      Creating research folders
    3.  
      Reviewing the items in research folders
    4.  
      Exporting items from research folders
    5.  
      Giving other users access to your research folders
    6.  
      Copying items to research folders
    7.  
      Committing research folder items to the department review set
  5. Exporting items
    1. About exporting items
      1.  
        Limitations on exporting certain types of content
    2.  
      Performing an export run
    3.  
      About the limits on the number of simultaneous export runs
    4.  
      Exporting items from the review set of an exception employee
    5.  
      Making the export IDs visible in Microsoft Outlook
  6. Creating and viewing reports
    1.  
      About the Compliance Accelerator reports
    2.  
      Creating Compliance Accelerator reports
    3. Available Compliance Accelerator reports
      1.  
        Compliance Supervisor Responsibility report
      2.  
        Department Roles Detail report
      3.  
        Department Roles Summary report
      4.  
        Differential Sampling Summary by Department report
      5.  
        Effective Roles by User report
      6.  
        Evidence of message type Review by Department/Employee reports
      7.  
        Item Aging by Department report
      8.  
        Message Stats Summary report
      9.  
        Message Summary report
      10.  
        Monitored IDs by Department report
      11.  
        Questioned Items by Department report
      12.  
        Responsibility by Department report
      13.  
        Responsibility by Reviewer report
      14.  
        Review Activity Summary by Department report
      15.  
        Reviewer Activity by Department report
      16.  
        Reviewer Activity Detail report
      17.  
        Reviewer Mapping report
      18.  
        Unreviewed Departments report
      19.  
        Unsupervised Departments report
    4.  
      Viewing existing reports
    5.  
      Deleting reports
    6. About viewing Compliance Accelerator datasets using the OData web service
      1.  
        Available Compliance Accelerator datasets
      2.  
        Accessing the Compliance Accelerator datasets
      3.  
        Using the OData service with Microsoft Excel
      4.  
        Using the OData service with Microsoft SQL Server Reporting Services (SSRS)
      5.  
        Troubleshooting OData errors

About the Review pane

The Review pane lets you review and mark the items in a review set. The pane is divided into the following areas:

Areas of the Review pane

The following sections describe the areas of the review pane:

Header area

The header area provides options for customizing the view and selecting different items to display.

Maximize icon

Maximizes the Review pane by hiding the button bar across the top of the Compliance Accelerator window. Click the button again to restore the button bar.

Research Folder icon

Lets you view the items that you have copied to a research folder for further investigation.

Search icon

Lets you perform a search that is based on the currently selected item.

Preferences icon

Sets your preferences for the Review pane.

View

Lets you hide or change the position of the Reading pane and set the size of the text to display in it.

Unreviewed

Shows the number of items in the list that you have yet to review.

Item

Shows the Compliance Accelerator ID of the highlighted item. If you know the ID of an item that you want to review, type it here and then press the Enter key to display the item.

Group

Groups the items in the list by date, author, subject, policy action, or relevancy.

Display or hide the items in a group by clicking the down-arrow or up-arrow button at the left.

Sort

In lists where you have chosen not to group the items, lets you sort the items by date, author, subject, policy action, or relevancy.

Download icon

Downloads the current item in its original form and opens it in the appropriate application. You can also download an item by right-clicking the item and then clicking View original.

Print icon

Sends the current item for printing.

Mark

Shows the mark that is assigned to the current item.

Status

Shows the status of the current item.

Filter pane

The filter pane provides a large number of criteria by which you can filter the items in the list. The number next to each filter option shows the number of matching items that Compliance Accelerator will add to the item list when you apply the selected filters.

Item list

The item list shows the items in the review set that match the filter options you have selected. Unreviewed items display in bold text.

Any items that are colored blue are also in a research folder that is associated with the department. If you choose to sort the items by relevancy, irrelevant items display with a gray background.

Note:

Compliance Accelerator stores the date and time values for items as Coordinated Universal Time (UTC). However, in the item list and right-hand Preview pane, it converts these values according to your computer's local time zone setting. As a result, two Compliance Accelerator reviewers in different time zones may see different dates and times for the same items.

This is the expected behavior, and it is identical to the way that applications like Microsoft Outlook show the dates and times of items.

Reading pane

The tabs at the bottom of the Reading pane have the following functions:

Preview

Displays an HTML preview of the current item.

Comments

Shows the comments that reviewers have assigned to the current item.

History

Displays the comment and audit history of the current item.

Printable

Displays a printable version of the current item.

Footer area

The footer area provides facilities for navigating from one item to another and applying marks and comments to those items.

First page icon

Displays the first page of items for review.

Previous Page icon

Displays the previous page of items for review. Pressing the key sequence Alt+z performs the same function.

n of m

Shows the number of the currently displayed page and the total number of pages. To go to a particular page, type its number in the box and then press Enter.

Next Page icon

Displays the next page of items for review. Pressing the key sequence Alt+x performs the same function.

Last Page icon

Displays the last page of items for review.

Comment

Lets you type a comment to add to the selected items.

In the item list, the comment indicator symbol in the Comment Present column indicates that one or more comments have been added to the items.

Pending/Questioned/Reviewed Irrelevant/Reviewed Relevant

Applies the required mark to the selected items.

You can mark several items at once if you have Apply Bulk Review Action permission.

Escalate icon

If displayed, lets you assign the selected items to one or more escalation reviewers for further audit and review.

Mark As Appraised icon

If displayed, lets a compliance supervisor mark an item as having being appraised.

Delete icon

If displayed, lets you delete one or more items from the review set.

Commit icon

If displayed, lets you commit to the review set either the selected items or all the items in the research folder for other reviewers to see.

Assign icon

If displayed, lets you assign an escalated item to another escalation reviewer.

Close icon

If displayed, lets you close an escalated item once you have finished work on it. A closed item is still visible to other escalation reviewers, but they can only perform actions on it if a department reviewer re-escalates the item.

Copy To Research Folder icon

If displayed, lets you select a research folder in which to copy either the selected items or all the items in the current review set.