Arctera Data Insight
- About Arctera Data Insight
- Dashboard
- Workspace
- Installing Collector Node
- Servers
- Data Sources
- Filers
- SharePoint Online
- OneDrive
- Directory Services
- Health and Monitoring
- Classification
- File Groups
- Reports
- Workflows
- Data Remediation
- Users and Access
Downloading and Installing Arctera Data Insight Collector
To download and install Arctera Data Insight,
- Visit https://www.veritas.com/support/en_US/downloads
- Search the list by Veritas Alta Archiving and expand Base and Upgrade installers section.
- Download and save ArcteraDataInsight_collector_windows-x64_1_0_0_<version>.exe file.
- Double click and run the .exe file.
Installation wizard will appear on the screen.
- After brief interval, Setup pop-up appears on the screen. Click Next.
- On the License Agreement pop-up, review and select I accept the agreement radio button and click Next.
- On the Configuration Details pop-up, check if the destination directory is C:\Program Files\ArcteraDataInsight. You can also change the installation directory as per your choice.
- On the Configuration Details pop-up, check if the data directory is C:\DataInsight\data. You can change the data directory later.
- On the Configuration Networking pop-up, check if Scheduler service port number is 443 and Classification client service port number is 8383 and click Next.
- On the Cloud Agent Configuration Details pop-up, select the Arctera DataInsight Data Center provided by Data Insight from the drop-down, enter Username and Password and, click Next. The username and password will be provided by Arctera.
- On the Cloud Scheduler Service Details pop-up, add FQDN/IP shared by Arctera. Do not change the Scheduler Service Port in Cloud, which is 443 by default. Click Next.
Installation process will be initiated.
- On Services pop-up, check if Start Arctera Data Insight Collector Services now box is checked and click Next.
- Click Finish on the Completing the Setup Wizard to complete the installation process.
Once you complete the process, the installed server will appear in the Servers tab. See Servers.
Steps to verify that Data Insight has been installed properly.
Check if following services are running
ArcteraDataInsightSchedulerService
ArcteraDataInsightTokenManagerService
ArcteraDataInsightVICClientService
ArcteraDataInsightVICServerService
Check if C:\ArcteraDataInsight\data\cloudconfig.properties is showing a non-zero Tenant ID.
Log in to Data Insight with Admin user credentials. Click Servers tab in the left pane. Newly installed on-prem collector agent name should be visible.
Check the following Log locations and confirm that there is no error.
<InstallDIR>\log\scheduler\schedulerservice.log
<InstallDIR>\log\tokenmanager\tokenmanager.log
<InstallDIR>\log\vicclient\vicclient.log
<InstallDIR>\log\vic.log
To uninstall Data Insight from the Collector Agent
- Log in to the Windows machine on which Collector Agent is installed.
- Navigate to the install directory. For example C:\Program Files\ArcteraDataInsight and double click uninstall.exe.
- On the confirmation page, click Next.
- On the Delete Data page, uncheck the box only if you want to retain any product data.
- Click Begin Uninstall
- After completing the uninstall process, click Finish.
You can also uninstall by going to Add/Remove Programs, search Arctera Data Insight 1.0.0.<version> and clicking Uninstall.