Enterprise Vault™ Discovery Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (14.2)
  1. Introducing Discovery Accelerator
    1.  
      Key features of Discovery Accelerator
    2.  
      About the Discovery Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        Discovery Accelerator training modules
  2. Preparing to install Discovery Accelerator
    1. Configuration options for Discovery Accelerator
      1.  
        Discovery Accelerator configuration for large installations
      2.  
        Discovery Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Discovery Accelerator environments
    3. Prerequisites for Discovery Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Discovery Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Discovery Accelerator client computers
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Discovery Accelerator environment
    8.  
      Disabling the Windows Search Service on the Discovery Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Discovery Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
  3. Installing Discovery Accelerator
    1. Installing the Discovery Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
      2. Creating the configuration database and customer databases
        1.  
          Configuring analytics database locations
      3. Setting up a Custodian Manager website
        1.  
          Assigning the required Active Directory permissions to the Custodian Manager synchronization account
      4.  
        Uploading the Discovery Accelerator report templates
      5. Configuring Discovery Accelerator for use in a SQL Server Always On environment
        1.  
          Using SQL Server Reporting Services in an Always On environment
      6. Installing Discovery Accelerator in a clustered environment
        1.  
          Configuring Discovery Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Discovery Accelerator databases
    2. Installing the Discovery Accelerator client software
      1.  
        Modifying the configuration file for the Discovery Accelerator client
      2.  
        Using the MSI installer package to install the Discovery Accelerator client
  4. Appendix A. Ports that Discovery Accelerator uses
    1.  
      Default ports for Discovery Accelerator
    2.  
      Changing the ports that Discovery Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Discovery Accelerator 14.2
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
    7.  
      Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client

Prerequisites for Discovery Accelerator client computers

Table: Required software for Discovery Accelerator client installation lists the software items that you must install and configure on the computers that are to run the Discovery Accelerator client software.

Table: Required software for Discovery Accelerator client installation

Items

Notes

.NET Framework

You require .NET Framework 4.5.2 and .NET Framework 4.7.2 Runtime.

See the Links To Related Software folder in the distribution media.

Notes client

You require version 9.0 or later of the Notes client to view Domino items in their original form rather than in an HTML representation of the items. Install the client in single-user mode.

Outlook

You require one of the following to view Exchange Server items in their original form rather than in an HTML representation of the items:

  • Outlook 2013 SP1.

  • Outlook 2016.

  • Outlook 2019.

Visual C++ Redistributable

You require the Microsoft Visual C++ 2013 Redistributable (x86) to view Domino items in their original form rather than in an HTML representation of the items.

See the Links To Related Software folder in the distribution media.

Web browser

You require one of the following:

  • Microsoft Edge.

  • Microsoft Internet Explorer 11.

Windows

You require one of the following:

  • Windows 8.1.

  • Windows 10.

For optimum performance on a Windows 8.1/10 computer, run the client in Windows 7 or Windows XP compatibility mode. See the Windows documentation for guidelines on how to do this.

The recommended screen resolution for the Discovery Accelerator client is 1024x768 or higher. For the best results, ensure that your client computers have at least 2 GB of memory.