Enterprise Vault™ Discovery Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (14.2)
  1. Introducing Discovery Accelerator
    1.  
      Key features of Discovery Accelerator
    2.  
      About the Discovery Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        Discovery Accelerator training modules
  2. Preparing to install Discovery Accelerator
    1. Configuration options for Discovery Accelerator
      1.  
        Discovery Accelerator configuration for large installations
      2.  
        Discovery Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Discovery Accelerator environments
    3. Prerequisites for Discovery Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Discovery Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Discovery Accelerator client computers
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Discovery Accelerator environment
    8.  
      Disabling the Windows Search Service on the Discovery Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Discovery Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Installing and configuring the SQL full-text search indexing service
    13.  
      Verifying that Enterprise Vault expands distribution lists
  3. Installing Discovery Accelerator
    1. Installing the Discovery Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
      2. Creating the configuration database and customer databases
        1.  
          Configuring analytics database locations
      3. Setting up a Custodian Manager website
        1.  
          Assigning the required Active Directory permissions to the Custodian Manager synchronization account
      4.  
        Uploading the Discovery Accelerator report templates
      5. Configuring Discovery Accelerator for use in a SQL Server Always On environment
        1.  
          Using SQL Server Reporting Services in an Always On environment
      6. Installing Discovery Accelerator in a clustered environment
        1.  
          Configuring Discovery Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Discovery Accelerator databases
    2. Installing the Discovery Accelerator client software
      1.  
        Modifying the configuration file for the Discovery Accelerator client
      2.  
        Using the MSI installer package to install the Discovery Accelerator client
  4. Appendix A. Ports that Discovery Accelerator uses
    1.  
      Default ports for Discovery Accelerator
    2.  
      Changing the ports that Discovery Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Discovery Accelerator 14.2
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
    6.  
      Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
    7.  
      Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client

About the Discovery Accelerator components

Table: The Discovery Accelerator components lists the primary Discovery Accelerator components.

Table: The Discovery Accelerator components

Component

Notes

Discovery Accelerator client

The client is used by Discovery Accelerator administrators to set up and manage the system and by reviewers to access the items that they are to mark.

Accelerator Manager website

This website lets you set up multiple Discovery Accelerator databases in which to store your data.

Enterprise Vault Accelerator Manager service

This service handles the requests from the Discovery Accelerator client and works with the Enterprise Vault components to access archives, perform searches, and so on.

Customer database

The customer database is a SQL database in which Discovery Accelerator stores details of cases, user roles, search results, review marks and tags, and more.

You can set up multiple customer databases.

Configuration database

The configuration database is a SQL database that specifies the location of the customer databases and stores details of the SQL Server, database files, and log files to use.

Custodian Manager website (optional)

This website lets you store the details of the custodians (individual employees) and custodian groups for which you want to search with Discovery Accelerator. A custodian group is any collection of employees, such as Windows or Domino groups and distribution lists, Active Directory or Domino LDAP searches, and Active Directory containers.

Discovery Accelerator API website (optional)

This website lets you use the Discovery Accelerator API to integrate third-party tools with the software, and thereby retrieve data from or export it to a Discovery Accelerator customer database.

For more information on the Discovery Accelerator API, contact Veritas Support.

Conversation UI website

This website lets Discovery Accelerator display Microsoft Teams data in Teams like UI. It also facilitates infinite scrolling for teams chat to get more context of the item being reviewed.