NetBackup™ Web UI Administrator's Guide
- Introducing the NetBackup web user interface
- Monitoring and notifications
- Section I. Configuring hosts
- Section II. Configuring storage and backups
- Configuring storage
- Managing protection plans
- Managing classic policies
- Managing backup images
- Configuring storage
- Section III. Managing credentials
- Managing credentials for workloads and systems that NetBackup accesses
- Managing credentials for workloads and systems that NetBackup accesses
- Section IV. Managing security
- Security events and audit logs
- Managing security certificates
- Managing host mappings
- Managing user sessions
- Managing the security settings for the primary server
- About trusted primary servers
- Access keys
- Configuring authentication options
- Section V. Managing role-based access control
- About role-based access control in NetBackup
- Configuring RBAC roles
- Configuring RBAC
- Default RBAC roles
- Configuring RBAC
- RBAC permissions
- Global > NetBackup management
- Global > Security
- Global > Storage
- Assets
- Manage access
- Section VI. Managing detection and reporting
- Managing deployment
- Managing Resiliency Platforms
- NetBackup SaaS Protection
- NetBackup Flex Scale
- Managing Bare Metal Restore (BMR)
- Troubleshooting the NetBackup Web UI
Tips for accessing the NetBackup web UI
When NetBackup is properly configured, a user can access the primary server at the following URL:
https://primaryserver/webui/login
If the web UI on a primary server does not display, follow these steps to troubleshoot the issue.
Table: Solutions when the web user interface does not display
Step | Action | Description |
---|---|---|
Step 1 | Check the network connection. | |
Step 2 | Verify that the firewall is open for port 443. | Refer to the following article: |
Step 3 | If port 443 is in use, configure another port for the web UI. | Refer to the following article: |
Step 4 | Verify that the nbwebservice is up. | Check the nbwebservice logs for more details. |
Step 5 | Verify that the vnetd -http_api_tunnel is running. | Verify that the vnetd -http_api_tunnel service is running. For more details, check the vnetd -http_api_tunnel logs with OID 491. |
Step 6 | Ensure that the external certificate for the NetBackup web server is accessible and has not expired. |
|
Restart the vnetd service.
Follow the steps in Table: Solutions when the web user interface does not display.
The certificate warning displays if the NetBackup web server uses a certificate that is issued by a CA that is not trusted by the web browser. (Including the default NetBackup web server certificate that the NetBackup CA issued.)
To resolve a certificate warning from the browser when you access the web UI
- Configure the external certificate for the NetBackup web server.
See Configure an external certificate for the NetBackup web server.
- If the problem persists, contact Veritas Technical Support.