Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.4)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    6. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    7. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    8.  
      Adding SMTP routing addresses
    9.  
      Checking settings for SMTP Journaling
    10.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

Adding an SMTP Archiving task and holding folder

You can add the SMTP Archiving task manually, as described in this section, or let Enterprise Vault add it automatically when you create the first SMTP routing address.

An Enterprise Vault SMTP server can host only one SMTP Archiving task. Each archiving task requires its own local SMTP holding folder. The account under which the archiving task runs must have full access to the holding folder.

The SMTP Archiving task processes the .eml message files that the Enterprise Vault SMTP server has placed in the SMTP holding folder. The task examines each file, and determines if the file is eligible for archiving. The task archives messages according to the SMTP policy and target configuration.

If messages contain X-Headers that are listed in the policy, these are indexed when the message is archived. If messages contain "X-Kvs" X-Headers, then the values in these headers override policy and target configuration settings.

The archiving task deletes the message file from the holding folder when either of the following conditions is fulfilled:

  • After the task has archived the message successfully.

  • If the message does not contain any target addresses that are eligible for archiving. This could happen in SMTP Group or SMTP Mailbox Journaling, if the routing address is not enabled for archiving. For example, if a message in the holding folder does not contain any SMTP Group or Mailbox Journaling target addresses, and Archive messages sent from or received by this SMTP address is not selected in the target properties of the routing address.

The SMTP service and SMTP Archiving task run continually. If the SMTP service stops, Enterprise Vault attempts to restart it. If you stop the archiving task, you are prompted to stop the SMTP service as well. If you leave the SMTP service running, it continues to add files to the holding folder.

When processing files in the holding folder, the archiving task performs checkpointing at regular intervals. You can change the checkpoint interval on the Advanced tab in the task properties.

If you want to host an SMTP Archiving task on a new server, you must delete it from the current server first. You can then add the task on the new server.

To add the SMTP Archiving task

  1. Open the Administration Console, and navigate to Enterprise Vault Servers > server > Tasks.
  2. Right-click the Tasks container and select New > SMTP Archiving task to open the new task page.
  3. Enter the required information for the SMTP Archiving task, including a suitable folder for the SMTP holding folder.

To delete an SMTP Archiving task

  1. In the left pane of the Administration Console, find and then expand the Enterprise Vault Servers container.
  2. Expand the container for the server from which you want to delete the SMTP Archiving task, and then click the Tasks container.
  3. If the SMTP Archiving task is running, right-click the SMTP Archiving Task, and then click Stop.
  4. Right-click the SMTP Archiving Task, and select Delete from the shortcut menu.
  5. In the warning dialog box, click Yes.

    Enterprise Vault removes the Archiving task from the Administration Console.