Using Amazon Commercial Cloud Services (C2S) as a primary storage for Enterprise Vault
Using the DTrace utility for enabling AWS SDK to view diagnostic logs
If you encounter issues when you store or retrieve archived data with the Enterprise Vault Amazon C2S primary partition, you can run the DTrace utility to identify the cause for issues.
You can also add AWS SDK-provided log level on partition, which has been incorporated in the DTrace utility as an additional support for troubleshooting. To enable AWS SDK logs for troubleshooting purpose, see See Adding a new Amazon C2S partition that uses CAP Authentication.
The DTrace utility lets you monitor multiple services simultaneously, write the trace to a file, filter for specific words, and trigger tracing based on the filters.
The following table lists the processes for which you can get the diagnostic logs with DTrace.
Note:
Veritas Enterprise Vault recommends setting the monitoring level to in all cases.
Monitor this process | To do this |
|---|---|
StorageArchive.exe | To get diagnostic logs for archived files (DVS, DVSSP, DVSCC, and so on) that are written in the Amazon C2S. |
StorageOnlineOpns.exe | To get diagnostic logs for the retrieved and restored of files that are in the Amazon C2S. |
StorageFileWatch.exe | To get the diagnostic logs to know whether items is secure or not based on the replication setting configured on Amazon C2S partition. |
StorageManagement.exe | To view the information that is logged when Enterprise Vault checks whether the partition has been configured correctly and validates the configured settings. Enterprise Vault logs this information when you click the button on the page of the vault store partition Properties page and the vault store partition creation wizard. |
Note:
For more information on DTrace, see the Enterprise Vault™ Utilities Guide.